- Experience working with ICT suppliers in an outsourced environment.
- Ability to prioritise, deliver to agreed deadlines and manage expectations.
- Conversant with ICT Service Desk ticketing software.
- Appreciation of project management methodologies.
- Working knowledge of service delivery frameworks, with reference to supplier management and change control.
- Ability to triage and monitor issues through to completion.
- Understanding of ICT related data legislation.
- Knowledge of quality management and improvement approaches.
- Evidence of successful improvement of complex processes.
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Audit Support Manager
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The Rank Group plc Birmingham, United KingdomAudit Support Manager - Birmingham · Company Description · From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, br ...
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ICT Supplier Support Manager
5 days ago
Gleeson Recruitment Group Birmingham, United KingdomJob Description · ICT Supplier Support Manager · Birmingham (On-site) · £43,458 - £46,879 · Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. · The purpose of the role is to assist a smal ...
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Supported Living Team Manager
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Brook Street Social Care Birmingham, United Kingdom Permanent, Full timeJob role: Multi-site team manager - supported living · Sector: Learning disabilities and complex needs/behaviours · Location: Birmingham, B33 · Salary: £ £37000 · Hours of work: Full time with shared on call requirements · Are you ready to take on a rewarding leadership role in ...
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ICT Supplier Support Manager
6 days ago
Gleeson Recruitment Group Birmingham, United Kingdom Permanent, Full timeICT Supplier Support Manager · Birmingham (On-site) · £43,458 - £46,879 · Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. · The purpose of the role is to assist a small internal ICT tea ...
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Supported Living Team Manager
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Brook Street Social Care Birmingham, United KingdomJob role: Multi-site team manager - supported living · Sector: Learning disabilities and complex needs/behaviours · Location: Birmingham, B33 · Salary: £ £37000 · Hours of work: Full time with shared on call requirements · Are you ready to take on a rewarding leadership role in B ...
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Information Technology Support Manager
2 days ago
Gleeson Recruitment Ltd Birmingham, United KingdomICT Supplier Support Manager · The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. · Th ...
ICT Supplier Support Manager - Birmingham, United Kingdom - Gleeson Recruitment Group
Description
ICT Supplier Support Manager
Birmingham (On-site)
£43,458 - £46,879
Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices.
The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users.
The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders.
Experience/ Knowledge:
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