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    Support Team Manager - Birmingham, United Kingdom - Picture More Ltd

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    Full time
    Description
    IT Support Team Leader
    Law Firm - Birmingham
    Are you a Senior IT Analyst or IT Service Desk Team Leader looking for a new challenge?

    In this exciting IT Support Team Leader role working for a prestigious law firm, you will be responsible for building up and managing a team as well as providing hands on technical support.

    Working in a progressive and encouraging environment, you will be overseeing the day to day activities of the service desk function whilst working closely with 3rd parties and stakeholders.

    You will have experience of leading and mentoring a service desk / desktop team in a previous role

    • The client will look at a senior support analyst stepping up into a team leading role
    • You will have experience of working in a law firm and good knowledge of legal specific applications e.g. iManage, Filesite, Worksite etc
    In this technical hands on managerial position, you will provide 1st and 2nd line support for the following:

    • Office 365
    • Windows 10
    • Some travel will be required to other offices in the UK - expenses paid
    4 days office based / 1 day working from home per week

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