-
IT Support Manager
3 hours ago
Gleeson Recruitment Group Birmingham, United KingdomIT Support Manager (Charity) 12 months FTC - £50,000 · This is a really exciting role for someone who is looking for an opportunity to give something back. Not only will you be part of a technical outsourcing transformation, you will also be working for a charity that does wonder ...
-
Learner Support Manager
8 hours ago
Challenge-TRG Recruitment Birmingham, United Kingdom Full time· Job title: · Learner Support Manager · Reporting to: · Interim Director Quality & Curriculum · To support with the learner experience from recruitment to achievement and progression into employment. · To support with the implementation and effective use of Ctrg -Skills e-lear ...
-
Legal Support Manager
17 hours ago
Katie Bard (Angela Mortimer Plc) Birmingham, United KingdomA unique opportunity has arisen within a city centre firm for an experienced support manager. We are looking for someone with a solid skillset and experience managing a diverse team and processes within a professional services environment. This will be afast paced role in which y ...
-
Area Support Manager
5 days ago
LWC Drinks Birmingham, United Kingdom Full timeJob Title: Area Support Manager · Location: This role is a regional role, covering our pubs across the Midlands · Are you a team player? Successful bar/restaurant operator and looking for your next big challenge? Could you oversee a group of pubs and drive excellent standards wit ...
-
Support Team Manager
2 days ago
Picture More Ltd Birmingham, United Kingdom Full timeIT Support Team Leader · Law Firm - Birmingham · Are you a Senior IT Analyst or IT Service Desk Team Leader looking for a new challenge? · In this exciting IT Support Team Leader role working for a prestigious law firm, you will be responsible for building up and managing a tea ...
-
Audit Support Manager
5 days ago
The Rank Group Birmingham, United KingdomCompany Description · Who we are... From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment ...
-
Area Support Manager
5 days ago
Aspens Services Birmingham, United Kingdom Full timeSummary · About the Employer: · Aspens Services Ltd is a market leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what's on trend in the food world, we encourage creativity and excitement in ...
-
Regional Support Manager
3 days ago
Pineapple Birmingham, United KingdomAspens Services Ltd is a market leading contract catering company specialising in school food. By combining our understanding of the education sector and our knowledge of what's on trend in the food world, we encourage creativity and excitement in our kitchens, allowing our teams ...
-
Audit Support Manager
5 days ago
The Rank Group Birmingham, United Kingdom Full timeJob Description · This is a field-based national role, covering 50 Grosvenor sites across the UK & will require weekly travel. · Are you ready to play a pivotal role in ensuring operational excellence and control effectiveness across our renowned Grosvenor venues? · We are seeki ...
-
Audit Support Manager
5 days ago
The Rank Group Birmingham, United Kingdom Full timeCompany Description · From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, bringing entertainment to millions in ...
-
Audit Support Manager
5 days ago
The Rank Group plc Birmingham, United KingdomAudit Support Manager - Birmingham · Company Description · From the fun of Mecca Bingo to the experience of Grosvenor Casinos, from in-person to online, from local to global, players love the experiences our famous brands deliver. This is such an exciting sector to be part of, br ...
-
Business Support Manager
2 hours ago
NHS Blood and Transplant Birmingham, United Kingdom PermanentJob summary · Are you passionate about making a meaningful impact in the field of healthcare? In this role, you will drive positive change and optimize our operations, while providing crucial business support to Clinical Services. You will work closely with a variety of stakehol ...
-
Research Support Manager
5 days ago
University of Birmingham Birmingham, United Kingdom Full time, PermanentReporting to the Head of Research Support, the Research Support Manager (RSM) will lead a team of professional research support practitioners providing the Colleges of Engineering & Physical Sciences and Life and Environmental Sciences, and College of Medical and Dental Sciences ...
-
ICT Supplier Support Manager
4 days ago
Gleeson Recruitment Group Birmingham, United KingdomICT Supplier Support Manager · Birmingham (On-site) · £43,458 - £46,879 · Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. · The purpose of the role is to assist a small internal ICT tea ...
-
ICT Supplier Support Manager
4 days ago
Gleeson Recruitment Group Birmingham, United KingdomJob Description · ICT Supplier Support Manager · Birmingham (On-site) · £43,458 - £46,879 · Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. · The purpose of the role is to assist a smal ...
-
Supported Living Team Manager
3 days ago
Brook Street Social Care Birmingham, United KingdomJob role: Multi-site team manager - supported living · Sector: Learning disabilities and complex needs/behaviours · Location: Birmingham, B33 · Salary: £ £37000 · Hours of work: Full time with shared on call requirements · Are you ready to take on a rewarding leadership role in B ...
-
Information Technology Support Manager
1 day ago
Gleeson Recruitment Ltd Birmingham, United KingdomICT Supplier Support Manager · The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. · Th ...
-
Information Technology Support Manager
5 days ago
Careeraddict Birmingham, United KingdomThe purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users. · The post holder will take a lead r ...
-
Audit Quality Support Manager
5 days ago
MAZARS LIMITED Birmingham, United KingdomAudit Quality Support Manager - Public Sector (2712) · At Mazars you will feel a real sense of purpose, helping to create a fair and prosperous world, working in a culture that encourages you to be your true self at work with a focus on flexibility, balance and wellbeing. · Audi ...
-
Information Technology Support Manager
5 days ago
Nacro Birmingham, United KingdomICT Supplier Support Manager · Permanent / Full Time · Hours:40 hours (including 5 hours paid lunch breaks) · Location:Edmund House, Birmingham (with only occasional travel to Nacro or partner sites.) · We are a national social justice charity with more than 50 years' experien ...
ICT Supplier Support Manager - Birmingham, United Kingdom - Gleeson Recruitment Group
Description
ICT Supplier Support ManagerBirmingham (On-site)
£43,458 - £46,879
Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices.
The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA's) to enable good services to be provided to ICT users.
The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders.
Experience/ Knowledge:
Experience working with ICT suppliers in an outsourced environment.
Ability to prioritise, deliver to agreed deadlines and manage expectations.
Conversant with ICT Service Desk ticketing software.
Appreciation of project management methodologies.
Working knowledge of service delivery frameworks, with reference to supplier management and change control.
Ability to triage and monitor issues through to completion.
Understanding of ICT related data legislation.
Knowledge of quality management and improvement approaches.
Evidence of successful improvement of complex processes.
If interested, click the apply button now
At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data