- Processing customer orders accurately from end to end- receipt, stock availability, invoicing
- Responding to new customer enquiries and building strong relationships with existing customers
- Coordinate with carriers and freight forwarders
- Processing sales and purchase orders, delivery notes, invoices and any other necessary paperwork
- Facilitating tracking of packages
- Processing shipping paperwork, freight reviews, audits and damaged goods
- Maintaining customer files on SAP and related software
- Keep up to date product information files and customer pricing information
- Answering general office emails and calls as well as office admin roles such as filing, organising office supplies etc.
- Proficient on email, word and excel
- Experience with SAP desirable
- 3+ years experience working in a fast paced sales and logistics office environment and is capable of making quick decisions that are right for the company and the customer
- Good understanding of the transit of goods from overseas, import and export documentation
- Good understanding of shipping documentation, duty/VAT, commodity codes, HMRC, exchange rates etc.
- Brand ambassador who lives and breathes the company values
- Uses their own initiative and thrives in being able to work independently but can identify when support is required
- Excellent communication and customer care skills
- Excellent organisation and administration skills
- Be prepared to take on a variety of tasks
- Attention to detail
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Sales and Logistics Administrator - Scunthorpe, United Kingdom - Hamilton Mayday
Description
On behalf of our client we have an exciting new opportunity to join a successful expanding company near Scunthorpe. The role of Sales and Logistics Coordinator is a varied and important part of the team for a major packaging manufacturer, based in Flixborough
Exporting to circa 20 countries around the world, you will be a point of contact for our customers, taking orders and managing through to delivery and receipt of payment.
You need to be a good communicator, talking constantly to the rest of our team to ensure we deliver exactly what the customer needs.
You need to be very organised and detail conscious, and you need to represent the business to the outside world with confidence and enthusiasm.
Roles and responsibilities:
Qualifications, skills and experience:
Apply on line , or forward a CV and cover letter to (url removed)