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Fraud Investigator
3 weeks ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Fraud Investigator · **About this role** · **We're recruiting now for a start date of **19th June **so you'll need to be available to start on that day.** · Our customers are at the heart of everything we do. ...
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Fraud Investigator
2 weeks ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Fraud Investigator · **About this role** · **We're recruiting now for a start date of 18th September** **so you'll need to be available to start on that day.** · Our customers are at the heart of everything we ...
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Fraud Investigator
1 week ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Fraud Investigator · **About this role** · Our customers are at the heart of everything we do. So we're looking for someone who is passionate and motivated to join us as a Fraud Senior Coordinator to deliver g ...
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Head of Fraud
4 hours ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Head of Fraud · **About This Role** · We're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud ri ...
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Fraud Investigator
1 week ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Fraud Investigator · **About this role** · As a member of the Fraud team, you'll work to investigate: · - Application Fraud · - Account Takeover · - Disputes · **What you'll do** · - Investigate all forms of i ...
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Counter Fraud Investigator
1 week ago
Markerstudy Nottingham, United KingdomOverview: · **Job Title**:Trainee Counter Fraud Investigator · **Location**:Hybrid working from the following locations: · Chesterfield / Nottingham / Manchester / Tunbridge Wells / Whitstable / Haywards Heath (hybrid working, with a minimum of 1 day a week in the nearest office) ...
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Claims Fraud Investigator
2 weeks ago
GerrardWhite Nottingham, United Kingdom**Claims Fraud Investigator - Motor Insurance** · **Salary: _Competitive_** · **Hours**:35 hours per week, Monday-Friday · **Locations**:Chesterfield, Manchester, Nottingham, and Tunbridge Wells. · **Hybrid**: 3 days remote, 2 days office-based · **Overview** · My client is a lea ...
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Fraud Triage Assistant
2 weeks ago
Nottinghamshire Police Nottingham, United KingdomJob description · **Main Purpose of Role** · - To review and assess 'local' reports of fraud in order to assist in the effective early triage and intervention. · - To make contact with victims to establish what further action is required, referring cases where appropriate to Acti ...
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Fraud Analytics Project Lead
2 days ago
Experian Nottingham, United KingdomCompany Description · **Discover the Unexpected** · Experian is the world's leading global information services company. We're passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 12 ...
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Fraud Systems Team Lead
1 week ago
Capital One - UK Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, Nottinghamshire · Fraud Systems Team Lead · **About this role** · We're looking for a process manager to lead our fraud systems team and manage our authorisations process. · We need someone who is passionate about technology, p ...
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Fraud Analyst
2 weeks ago
Harnham - Data & Analytics Recruitment Leicester, United Kingdom**Fraud Analyst** · **Leicester** · **Up to £42,000** · **Hybrid** · **The Company** · This is a Top UK retail company that is looking to bring in a fraud analyst with a technical background to help protect the company against fraud, creating and updating fraud models to prevent ...
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Fraud Evaluator
2 weeks ago
Leicestershire Police Leicestershire, United Kingdom**Looking for a new, challenging role where you can really make a difference?** · Leicestershire Police are currently looking to recruit a Fraud Evaluator to join the Economic Crime Unit, Volume Fraud Team on a permanent full-time basis. · As a Fraud Evaluator you will work withi ...
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Fraud Analyst
2 weeks ago
The Access Group Loughborough, United KingdomRisk Analyst · Join the Access Family and see how we make software ideas become a reality · Our core value of Love Work, Love Life, Be You' has been central to our success and so we're looking for people to join us who share our passion for making things better every day and help ...
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Fraud and I
2 weeks ago
Capital One Financial Corporation Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, NottinghamshireHead of Fraud About This Role · We're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud risk manag ...
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Fraud Investigator
3 weeks ago
Capital One - UK Nottingham, United Kingdom FraudNottingham Trent House , United Kingdom, Nottingham, NottinghamshireFraud InvestigatorAbout this role · Our Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. They apply judgement to all investigations and reach the ri ...
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Head of Fraud
2 weeks ago
Capital One Financial Corporation Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, NottinghamshireHead of Fraud · About This Role · We're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud risk ma ...
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Head of Fraud
3 weeks ago
Capital One (Europe) plc Nottingham, United KingdomNottingham Trent House , United Kingdom, Nottingham, NottinghamshireHead of Fraud · About This Role · We're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud risk ma ...
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Fraud and I
3 weeks ago
MERJE Ltd Nottingham, United KingdomHead of Fraud · Our client is looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud risk management evolves for the business alongside leading fraud customer service and ...
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Fraud Investigator
2 weeks ago
Capital One (Europe) plc Nottingham, United KingdomOur Fraud team protects the business from fraud losses whilst putting the customer at the heart of everything we do. As a member of the Fraud team, you'll work to investigate: · Application Fraud · Account Takeover · Investigate all forms of inbound and outbound cardholder con ...
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Head of Fraud
1 week ago
Capital One Nottingham, United Kingdom Full timeNottingham Trent House , United Kingdom, Nottingham, NottinghamshireHead of Fraud About This Role · We're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team. You'll be influential in shaping how fraud risk mana ...
Fraud and I - Nottingham, United Kingdom - Capital One (Europe) plc
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Description
Nottingham Trent House , United Kingdom, Nottingham, NottinghamshireHead of Fraud About This RoleWe're looking for an experienced and Customer Focused Fraud Subject Matter Expert to join our Customer Service Delivery team.
You'll be influential in shaping how fraud risk management evolves at Capital One alongside leading fraud customer service and case investigations.
You will be focused on delivering good customer outcomes, generating deep insights into new fraud attack types and the evolution of understanding of fraud in the first line of defence.
In addition you will closely partner with the Fraud Strategy team, sharing the responsibility for determining where fraud risks exist, or are growing, and ensuring that Capital One adjusts its control environment & operational processes to combat those risks.
Reporting to the Director of Customer Service Delivery in the UK business, you will play a key role in enabling applicants & customers to fulfil their financial requirements, whilst protecting them & Capital One from fraud loss.
You will be a leader not only in Fraud, but across Operations, contributing to the overall success of Operations & in providing good customer outcomes.
Partner strongly with Fraud Strategy, maintaining & enabling a strong purpose for the virtual team accountable for managing fraud risk.
Stay abreast of fraud typology & regulatory changes in order to ensure that the business maintains a 'Dynamic and Well Controlled' approach to Fraud Risk management, representing Capital One at industry forums.
Partner with business partners, Technology, and assurance functions, such as legal and compliance, to drive change within fraud, ensure that broader business changes impacting the fraud risk appetite are assessed and responded to, resulting in appropriate management of fraud risk, within the businesses appetite.
Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insightsExperience in a similar Fraud leadership role, ideally with experience of leading significant change and within a cards issuing environment
Knowledge of current industry fraud trends and solutions
The ability to work across different parts of the business to deliver fraud controls that enable good customer outcomes
Ability to develop influential relationships based upon shared fraud & customer objectives
Confident judgement to formulate proposals and make solid recommendations to senior stakeholders
This is a permanent position and will be based in our Nottingham offices.
Our hybrid working model offers you the flexibility to work from our offices and from home, when you need to.
The number of days you spend in the office will usually be led by the type of work you're doing, and the hybrid working patterns of the people you partner most closely with.
Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you.
Bring us all this - and you'll be well rewarded with a role contributing to the roadmap of an organisation committed to transformationWe offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave
Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café
Building diverse and inclusive teams is the right thing to do and the smart thing to do.
We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us.
We have a whole host of internal networks and support groups you could be involved in, to name a few:REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies
Women in Tech – promoting an inclusive environment in tech
EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry
Capital One is committed to diversity in the workplace. Capital One Financial is made up of several different entities. At Capital One, we're building a leading information-based technology company.
Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking.
We measure our efforts by the success our customers enjoy and the advocacy they exhibit.We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results.
Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams.
Together, we are on a quest to change banking for good.#
