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Bury St Edmunds

    Temporary Customer Service Advisor - Bury St Edmunds, United Kingdom - Hales Group

    Hales Group
    Hales Group Bury St Edmunds, United Kingdom

    2 weeks ago

    Default job background
    Temporary
    Description

    Customer Service Advisoroutskirts of Bury St Edmunds£11.44 per hour Temporary for 2 monthsOur client based close to Bury St Edmunds is seeking a Customer Service Advisor to join their well-established team within an office environment.

    The successful candidate will be fully trained on how to assist customers via inbound calls, emails and follow up support calls.

    You'll be working in a busy but friendly and supportive environment.

    Our client is keen to find a candidate who shows a passion and goes above and beyond to ensure customer experience is of the highest standard.

    The working hours for this role are Monday to Friday 08:30-17:00.Driving/own transport is essential due to the office location.
    Daily Duties Working within a team Responding to customer emails Answering telephone calls and helping with queries Ensure the workload is prioritised Inputting data into bespoke software systems Liaising with external customers and clients Ensuring customer are updated throughout the process Person Specification Confident in using Word, general IT, and emails Professional telephone manner Strong IT skills Good communication skills Why work with Hales? Weekly Pay Holiday entitlement 24/7 support Travel scheme Rewards If you are interested in this role, please apply with an up to date CV, or for more information please call Olivia or Chloe on (phone number removed)
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