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    Contact Centre Coordinator - United Kingdom - Nuffield Health Brentwood

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    Description
    Contact Centre Coordinator

    Epsom Support Centre | Service Centre | Permanent | Full Time - 37.Nuffield Health is the charity that's building a healthier nation, one day at a time.

    From award-winning hospitals and leisure facilities to flagship community programmes – we'll do whatever it takes to look after the UK's wellbeing.

    It starts with passion and commitment to quality.

    If you are passionate about customer service, have a good standard of English, and strong experience in a customer-facing role; you too could become part of the UK's leading Healthcare Charity.

    We're recruiting great people to join our friendly, welcoming Contact Centre on a Hybrid working basis.
    As a Contact Centre Coordinator , you'll bring excellent verbal communication skills and a positive, proactive customer-focused attitude.

    As a Customer Service Coordinator, you will:

    • Make good use of a variety of channels, including calls, emails, live chat and social media
    • Cover varied shifts (between Monday to Friday, 8am to 8pm and Saturdays, 9am to 1pm)
    • Deliver excellent customer service, every time.
    • Competently and confidently adhere to a Hybrid working model, with flexibility to work both remotely and on-site when required.
    Helping you feel good.
    That's why we've developed a benefits package with you in mind.

    With a range of fantastic lifestyle and wellbeing rewards, like gym membership and private healthcare – at Nuffield Health, we'll take care of what's important to you.


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