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Relationship Manager
1 day ago
Corporate Recruitment Solutions Manchester, United Kingdom**Job Title:Relationship Manager** · **Location: Manchester** · **Salary: Competitive - Fixed Term Contract** · **About theRelationship ManagerRole**: · My client is the UK's leading independent facilitator of Invoice Finance. They serve a range of clients, from successful family ...
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Relationship Manager
22 hours ago
M2 Professional Recruitment Services Manchester, United Kingdom Full timeOur client, a growing provider of funding solutions to businesses requires an experienced Relationship Manager to join their high performing team in the North West. · Based from their flagship office in Manchester city centre, your primary responsibility will be to proactively ma ...
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Customer Relationship Manager
1 week ago
Chartered Institute for Securities & Investment Manchester, United KingdomWe are looking for an experienced Customer Relationship Manager, based in Manchester (remote working), to join our Education Development Department here in the UK · **Salary**: £32,000 per annum (£40,000 full-time equivalent) · **Role**: Part-time working 4 days a week · **18-mon ...
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Client Relationship Manager
1 day ago
eFinancialCareers Manchester, United KingdomThis role will benefit from hybrid working and can be based anywhere in the UK. Travel to our partners and own offices as required across the UK. · **What will you be doing?** · - Support Business Development to successfully transition new initiatives to Relationship Management w ...
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Relationship Management Apprentice
1 week ago
NatWest Group Manchester, United KingdomConsultant Banker & Relationship Management, Customer · Relationship Management Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
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Partner Relationship Manager
1 week ago
eFinancialCareers Manchester, United KingdomWe have an exciting opportunity for a Partner Relationship Manager to join our expanding Partner Management team. You will manage relationships with nominated partners in line with the strategic objectives and growth plans. You will play a key part in resolvingissues, providing i ...
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Relationship Management Apprentice
1 week ago
NatWest Group Manchester, United KingdomConsultant Banker & Relationship Management, Customer · Relationship Management Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
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V9 Group Limited Manchester, United Kingdom**The Role - Customer Relationship Management Administrator · - full time based in Whitefield, Manchester.** · **A bit about you** · We are looking for fun, outgoing, and self-motivated people looking to develop a career within an award-winning Fintech company, we are looking for ...
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NatWest Group Manchester, United KingdomConsultant Banker & Relationship Management, Customer · Degree Level Relationship Management Apprentice · - Manchester, United Kingdom- Apprenticeship- Full Time#R ...
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cer Financial Manchester, United Kingdomcer Financial are working alongside a bank who are based in the Manchester. They are seeking a Senior Relationship Manager to work with them on a permanent basis. · The role holder is primarily responsible for driving profitable volume growth through value added sales and servic ...
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Relationship Manager
6 days ago
Raisin Manchester, United KingdomLead integration efforts, launch new products, and manage key accounts while navigating complex stakeholder relationships. Building and managing relationships with key stakeholders of our partner banks on a day to day basis · Developing a solid understanding of our banks' requir ...
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Relationship Manager
6 days ago
CRS Greater Manchester, United KingdomAs a Relationship Director, you'll play a key role in raising the awareness of our corporate banking products. Demonstrating a client centric approach to deliver solutions for existing clients and new to bank prospects · • Ensuring clients meet their short and long term needs by ...
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Relationship Manager
6 days ago
Premier Christian Communications Ltd Manchester, United Kingdom Full timeAt KICK, we are motivated to respond to a sense of hopelessness in many young people today as 1/3 of young people aged 15 identify with a mental health condition, 2million grow up without a father at home, many are disconnected from local communities with 95% now not attending ch ...
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Relationship Manager
1 day ago
Reward Finance Group Manchester, United Kingdom Full timeAt Reward Finance Group, we recruit talent with the right skills, attitudes and ethics for the continued growth and success of the business and our people. · We are a flexible asset-based lender providing finance to businesses across the UK, supporting our clients and our people ...
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Relationship Manager
6 days ago
Business Money Promotions Ltd Manchester, United KingdomRelationship Manager – Invoice Finance Cheshire / South Manchester Relationship Manager – Invoice Finance Cheshire / South Manchester · Our client, an established and growing independent provider of Invoice Finance Solutions to businesses requires a Relationship Manager to join ...
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Relationship Manager
6 days ago
Raisin Manchester, United Kingdom CDITeam · Join our vibrant team of Relationship Managers at Raisin, where you'll drive growth across Europe and the UK by nurturing partnerships with our platform's banks. Lead integration efforts, launch new products, and manage key accounts while navigating complex stakeholder rel ...
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Relationship Manager
1 week ago
Raisin GmbH Manchester, United Kingdom Full timeTeam · Join our vibrant team of Relationship Managers at Raisin, where you'll drive growth across Europe and the UK by nurturing partnerships with our platform's banks. Lead integration efforts, launch new products, and manage key accounts while navigating complex stakeholder rel ...
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Relationship Manager
6 days ago
Raisin Manchester, United Kingdom Full timeYour Responsibilities · Building and managing relationships with key stakeholders of our partner banks on a day to day basis · Developing a solid understanding of our banks' requirements and helping our partner banks succeed on the Raisin platform, working closely with our market ...
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Relationship Manager
3 days ago
Raisin Manchester, United Kingdom EmployeeTeam · Join our vibrant team of Relationship Managers at Raisin, where you'll drive growth across Europe and the UK by nurturing partnerships with our platform's banks. Lead integration efforts, launch new products, and manage key accounts while navigating complex stakeholder rel ...
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DiverseJobsMatter Manchester, United KingdomJob Description · This role sits within the CRM Team reporting to the Business Development Systems Manager. It involves developing close working relationships across many areas of the business, including Partners, Fee earners, PA's, Business Development colleagues plus others, a ...
Client Relationship Manager - Manchester, United Kingdom - DiverseJobsMatter
Description
Job Description
Job Description
This role sits within the CRM Team reporting to the Business Development Systems Manager. It involves developing close working relationships across many areas of the business, including Partners, Fee earners, PA's, Business Development colleagues plus others, and becoming their trusted advisor.
The CRM Executive is on the front-line supporting users of our CRM, InterAction. If you love data, and insist on striving for quality, this role will give you the opportunity to indulge. This role is key in continuing to grow the knowledge of our user base and support them in realising their business goals.
The CRM team prides itself on its excellent customer service and an ethic of continual improvement. There are established best practices, and your input will be greatly appreciated to improve them.
The responsibilities of the role include, but are not limited to:
● Be a trusted advisor and first point of contact for CRM system queries and manage the support inbox.
● Be a key link between the PA and fee earning community.
● Handle the data aspect of campaigns, contributing to their success.
● Participate upgrades, improvements, and integrations of key systems.
● Conduct regular data cleansing exercises and quality checks, updating records as needed.
● Organize and lead workshops to quickly identify challenges and actively promote the benefits of CRM.
● Run 1:1 and small group training across different teams and roles.
● Prepare guides and document best practice.
● Run regular data audits by running searches to identify inconsistencies, duplicates and other data quality issues.
● Work with Business Development stakeholders to ensure user adoption of the CRM system.
● Run reports demonstrating the benefits of using CRM.
● Assist with research required for business development initiatives.
● Get involved in wider team initiatives.
KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED
● Experience of working with a CRM system, preferably InterAction.
● Excellent attention to detail with a passion for data.
● Enthusiastic and proactive with strong verbal and written communication skills.
● Proactive and solutions-orientated.
● Experience of working in a deadline driven environment.
● Understand business development and marketing initiatives and how CRM can support this.
● An understanding of GDPR and how this must be applied when working with data.
