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    Manager, Account Executive - United Kingdom - Marlowe Src

    Marlowe Src
    Marlowe Src United Kingdom

    1 week ago

    Default job background
    Description
    Account Manager

    Location:

    Remote – with occasional travel to our divisional offices in London, Birmingham or Newcastle for team meetings or events.


    Reporting to:
    Head of Customer Care

    Job Type:
    Full Time

    Barbour EHS, part of the wider Marlowe SRC division, is a trusted and comprehensive provider of regulatory information, guidance, standards and resources to support organisations with their EHS compliance.

    Our knowledge of complex legislation and our flexible tools empower them to simplify and manage their diverse range of regulatory responsibilities.

    We help industry professionals to stay on top of ever-changing developments, ensuring their organisation keeps people safe and protects the environment.

    We are expanding our fantastic Customer Care team.

    We are looking for an experienced Account Manager to look after our customers and help them to get the most out of their service.

    Manage a wide variety of accounts and be their first point of contact
    Support your customers by providing training on how to use the service, supporting them with tasks, troubleshooting any issues and answering their queries
    Keep in regular contact with your customers to help you monitor changes in their business or usage so you can respond accordingly and support them best
    You will be an experienced account manager with a proven sales track record and a strong understanding of the sales process
    Experienced in managing accounts remotely by Teams calls, including training and selling
    Exceptional questioning technique to ensure you understand your client's needs so you can best advise and support on our products
    Excellent organisational skills, good IT skills and a good understanding of using Microsoft Office
    Experience using a CRM system
    A good understanding of solution selling and/or a background in information sales
    Previous experience using Salesforce

    By putting people first, we invest more in developing them alongside creating career growth opportunities and advancement across the division.

    It is our priority to ensure our employees feel valued and inspired and we commit to supporting you every step of the way.

    This is why we offer a wide range of fantastic benefits to support you in both your personal and professional life.

    25 days annual leave plus bank holidays
    ~ Contributory pension scheme
    ~ Voluntary private medical
    ~ Simply health care plan
    ~ Gym and retail discounts
    ~ Cycle to work scheme
    ~ Religious holiday swap
    ~ Car maintenance scheme
    ~ Employee assistance programme
    ~ Life learning – online learning materials
    ~ Support with professional membership costs

    #
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