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Royal Leamington Spa

    Senior ServiceNow Technical Consultant - Warwick, United Kingdom - Henderson Scott

    Henderson Scott
    Henderson Scott Warwick, United Kingdom

    1 week ago

    Default job background
    Full time Technology / Internet
    Description

    Senior ServiceNow Technical Consultant

    Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK.

    Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis.

    Please note - due to the nature of the projects, up to 3 days on site is a requirement.

    The Role:

    • Understand and implement ServiceNow platform architecture solutions.
    • Working on multiple implementation projects within ITSM.
    • Collaborate with architects and clients to define technical requirements.
    • Develop designs aligned with requirements.
    • Review requirements for accurate estimation and resolve application issues.
    • Lead a team to build and deploy applications meeting client needs.
    • Conduct sprint activities and prioritise tasks.
    • Translate requirements into user stories.
    • Provide solutions for issues and report status to the Project Manager.
    • Manage risks and ensure high-quality deployment.
    • Identify improvement opportunities.

    About You:

    • Experience working with multiple Servicenow modules.
    • Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous)
    • ITIL process definition and integration solutions knowledge.
    • Experience leading ITSM implementation projects and ServiceNow life-cycle implementations.
    • Expertise in ServiceNow deployments, ITSM migrations, upgrades, and integration with third-party tools.
    • Strong ITIL process knowledge and ability to align with customer requirements and industry standards.
    • Excellent communicator, both written and verbal.
    • Strong team management skills and highly organised.

    How to Apply:

    Please send over you updated CV to be considered for this role.

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