- To provide a five-star helpdesk experience to supported users
- Inbound support request diagnosis and resolution:
- IT all issues affecting workstations, servers, networks, data storage etc.
- Connectivity network and router optimisation
- Telephony soft PBX configuration and maintenance
- Mobile wholesale portal admin; mobile device management config / admin.
- Monitor RMM dashboard status / alerts and applying corrective action as required
- Specialist diagnosis and resolution of escalated and complex issues
- Fix hardware faults and install upgrades to client hardware
- Identify trends adversely affecting service quality and mitigate as appropriate
- IT Support minimum 3 years experience essential
- Microsoft 365 Fundamentals (MS-900) desirable
- Microsoft 365 Identity and Services (MS desirable
- Microsoft 365 Mobility and Security (MS-101) desirable
- Managing Microsoft Teams (MS desirable
- Team-player with a professional, friendly, can-do attitude essential
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Customer Support Engineer
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Omega Resource Group Bedford, United Kingdom Full timeJob Role: Product Support Engineer · Job Type: Permanent · Location: Bedford · Salary Range: Market Related · Our client, a technical automation & drives distributor, is on the lookout for a Product Support Engineer to join their growing team. The role provides support for the ...
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PLC Systems Support Engineer
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Found in: Ziprecruiter UK C2 - 4 days ago
Aspire Personnel Ltd Towcester, United KingdomJob Description · Second Line Support Engineer · Full-time, Permanent – Towcester office based. · 37.5 hours per week between core hours 8am-6pm - Sat on-call rota 8am-1pm · Salary: up to £33k dependent on experience, plus incentives program · Our client supply Connectivity as a ...
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2nd Line Support Engineer
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Click and Connect Online Limited Towcester, Northamptonshire, United KingdomJob Opportunity: 2nd Line Support Engineer Towcester Up to £30,000 · Our client is thrilled to be collaborating with an innovative Microsoft partner experiencing remarkable growth, particularly with recent client acquisitions. This presents an exciting opportunity for a 2nd Line ...
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Click and Connect Online Limited Towcester, United Kingdom Full timeJob Opportunity: 2nd Line Support Engineer Towcester Up to £30,000 · Our client is thrilled to be collaborating with an innovative Microsoft partner experiencing remarkable growth, particularly with recent client acquisitions. This presents an exciting opportunity for a 2nd Line ...
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Click and Connect Online Limited Towcester, United KingdomJob Opportunity: 2nd LineSupport Engineer Towcester Up to30000 · Our client is thrilled to becollaborating with an innovative Microsoft partner experiencingremarkable growth particularly with recent client acquisitions.This presents an exciting opportunity for a 2nd Line SupportE ...
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IC Resources Wappenham, United Kingdom Full timeAn excellent opportunity has become available for a Customer Support Engineer to join a global company to immerse themselves in a cutting-edge data-link product range. · As the Customer Support Engineer, you will have a number of core responsibilities that include:Conducting site ...
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Wills Consultants Ltd Towcester, United Kingdom Full timeAbout the Engineering Support Technician Role: We have an exciting new Engineering Support Technician role that we are working on for a global engineering company, a world leading intralogistics solutions provider. Our client offers an array of benefits to include: · Competitive ...
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Application Engineer
Found in: SonicJobs Direct Apply UK - 11 hours ago
Verto People Towcester, United Kingdom Full timeApplication Engineer / Product Support Engineer / Product Specialist / Metrology Engineer required to join a supplier of metrology equipment including 3D scanning, portable measuring arms and CMMs. · The Application Engineer will be required to technically support customers with ...
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Test Supervisor
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ATA Recruitment Towcester, United Kingdom Full timeTest Supervisor · £45-50K Company Pension + EV Salary Sacrifice Scheme · Northamptonshire · The Company · Our client are part of a world leading test and inspection organisation with some 25,000 strong global presence. The business provides a wide range of bespoke and technical m ...
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Contract Embedded Software Engineer
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Redline Group Ltd Towcester, United Kingdom Full timeLong-term Contract Embedded Software Engineer - Linux Yocto opportunity to work with an established and highly respected developer of high integrity electronics based in Northamptonshire. · This role has an indicative OUTSIDE IR35 determination therefore we can accept candidates ...
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Senior Hardware Design Engineer
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Enterprise Control Systems Limited Towcester, United Kingdom Full timeBuilding the people that build the world. · With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, an ...
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Mechanical Fitter
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Senior Electronics Support Engineer
Found in: Ziprecruiter UK C2 - 2 days ago
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Senior Electronics Support Engineer
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Andretti Cadillac Silverstone, United Kingdom Full timeLocation: Silverstone, UK · Reporting to: Lead Engineer – Electronics Support · Department: Andretti Cadillac at Andretti Global · Background: · Led by racing legend Michael Andretti, the team fields multiple entries in INDYCAR, INDY NXT, IMSA and Formula E. The global racing ent ...
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Technical Support Engineer
Found in: Click to Hired UK C2 - 1 day ago
Recruit 2 You Northampton, Northamptonshire, United Kingdom Permanent, Full timeOur client is seeking a skilled Technical Support Engineer to join their team based in Northampton. You will provide technical assistance and support for perimeter protection solutions. · As the new Technical Support Engineer, you will play a critical role in ensuring the optimal ...
2nd Line Support Engineer - Towcester, United Kingdom - Independent Resourcing Consultancy Ltd
Found in: Talent UK C2 - 1 week ago
Description
2nd Line Support Engineer Towcester to £30K
IRC is very pleased to be working with an innovative Microsoft partner who is going from strength to strength with recent client acquisitions which brings a new and exciting opportunity for a 2nd Line support engineer. Please note this is a great career opportunity to move up the ranks and join a firm who has built up an outstanding reputation in the market, where there are significant opportunities for progression and development.
The ideal candidate for this position will have 3 years + experience within the IT support sector and be able to demonstrate a high level of competence in Active Directory, Exchange, workstation and server set-up and support. You should also be comfortable with internet router configuration, soft PBX admin and mobile device management tools and ideally, we are looking for people motivated by the opportunities to further formal learning to gain certifications across and benefit from the associated incentives & sponsorships.
Main Duties
Qualifications:
Qualifications (Full sponsorship provided to study for and gain any of the below not already held)
For more information and a full job description please get in touch, or send an up-to-date CV.