- Liaise with customers and build strong rapports
- Handle tickets, providing support via remote login and by telephone
- Remotely diagnose and resolve technical problems, escalating issues
- Faultfind, producttest, problemresolve and troubleshoot
- Manage customer onboarding and regular system checksAbout YouTo be considered as a Systems Engineer, you will need:
- Experience in IT engineering, including working with IP networking and Windows OS
- Experience in customer service
- Organisation and communication skills
- A degree (or equivalent) or an HND qualification in an IT
- related disciplineExperience with Milestone Systems video management solutions would also be beneficial to your application.
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Systems Engineer CCTV and IT - Cheshire, United Kingdom - NW Security
Description
Systems Engineer CCTV and ITWirral, MerseysideThe CompanyAs a leading, specialist company in the area of connected video technologies, we offer high-end CCTV solutions and security systems to business customers and public sector organisations in the North West and throughout the UK.We are now looking for a Systems Engineer join our team on a permanent, full-time basis, working Monday to Friday.
The Benefits- Starting salary up to £30,000 depending on experience- 25 days holiday plus English Bank Holidays- Annual salary review- Workplace pension- Entitled to Company Sick Pay (after three-month probationary period)- Private Health Insurance after one year of service- Gym membershipThis is an unmissable opportunity for an enthusiastic engineer to build a career in a quality-driven environment.
Youll be involved with the latest technologies and innovations in the security industry, enabling you to learn from experienced colleagues and develop your skillset as part of a successful team.
So, if you want to progress your career with a company working at the forefront of intelligent CCTV technologies, read on and apply todayThe RoleAs a Systems Engineer, you will provide high quality system commissioning and support services to our own enterprise and public sector customers.
You will configure, commission, maintain, optimise and migrate our customers network-based video surveillance systems, ensuring optimum performance and reliability.Supported by technical colleagues, you will have the opportunity to develop your skills in the fast-paced field of network-based video technologies, cloud CCTV, hybrid systems and AI-driven video analytics.
Additionally, you will:
Other organisations may call this role Security Systems Engineer, CCTV Engineer, CCTV and Access Control Engineer, Field Service Engineer, Installation & Commissioning Engineer, Security Installation and Support Engineer, or Security Systems Installation Engineer.
Webrecruit and NW Security Group Ltd are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment.
Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
So, if you want to develop an engaging career with our leading company as a Systems Engineer, please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.ADZN1_UKTJ