Jobs

    Office Co-Ordinator in EventsOffice Co-Ordinator in Events - Manchester, United Kingdom - The Michael's Companies

    The Michael's Companies
    The Michael's Companies Manchester, United Kingdom

    2 weeks ago

    Default job background
    Description

    Store - HART-MANCHESTER, CTPlan, coordinate, and facilitate events (including kids birthday parties) within a Michaels store to provide a stress-free, fun, and engaging experience for guests.

    Deliver friendly customer service by helping customers shop at our store and find what they're looking for.

    Complete operational tasks including truck unload, merchandise duties, and maintaining store recovery standards as needed to deliver our Brand Promises.

    Event Coordination
    Plan and coordinate multiple events at once including children's birthday parties and other craft classes or events.
    Demonstrate and instruct party participants in the completion of craft projects, perform face painting and other activities.
    Facilitate and implement party add-ons such as goody bags, balloons, etc. Communicate events with clients and store team members.
    Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed.
    Adjust plans and events based on client's feedback and needs.
    Ensure client satisfaction for scheduled events.
    Set up, break down, and clean before and after each event.
    Help customers shop, locate products, and provide them with solutions.
    Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
    Educate customer on Voice of Customer (VOC) survey.
    Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
    Participate in the truck un-load, stocking and planogram (POGs) processes.
    execute Company policies and standards.
    project a positive image and serve as a role model for other Team Members
    Must have experience working with children and children's events.
    Must have organizational skills, interpersonal skills, and creative problem-solving skills.

    If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

    ~ some outdoor work if assigned to retrieve shopping carts or while unloading trucks; work hours include nights, weekends, and early mornings

    S. must satisfy federal, state, and local legal requirements of the job.
    For 50 years, Michaels has been the best place for all things creative.

    We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

    At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

    As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.

    Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at MICHAEL).
    EEOC Know Your Rights Poster in English
    EEOC Know Your Rights Poster in Spanish
    For 50 years, Michaels has been the best place for all things creative.

    We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create.

    At Michaels, everyone has a seat at our craft table and every Team Member is encouraged to hone their craft with opportunities for personal and professional growth.

    As the leading creative destination in North America, we operate over 1,290 stores in 49 states and Canada and online at Michaels.

    Founded in 1973 and headquartered in Irving, Texas, our more than 40,000 full-time and part-time Team Members live by these values:

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