Jobs
>
Bristol

    Band 3 Clinical Services Administrator - Bristol, United Kingdom - Avon & Wiltshire Mental Health Partnership NHS Trust

    Avon & Wiltshire Mental Health Partnership NHS Trust
    Avon & Wiltshire Mental Health Partnership NHS Trust Bristol, United Kingdom

    1 week ago

    Default job background
    Secondment
    Description

    Job summary

    Are you an experienced, highly motivated administrator looking for a new challenge? Are you approachable, friendly and compassionate with enthusiasm for developing new skills? If this describes you then this could be the opportunity for you to join a progressive and forward thinking mental health service.

    This varied and interesting role provides administrative support to the Community teams. You will demonstrate good initiative and judgement, as you will have to work independently but also as part of the wider ward admin team. Good communication and organisational skills are vital. Service user care is at the heart of our work so empathy and compassion goes without saying.

    Ideally you will have previous clerical and administrative experience and have a good working knowledge of Microsoft Office packages.

    Main duties of the job

    To provide comprehensive administration support to multidisciplinary teams, wards or departments including named medical staff, junior medical staff and the system-wide multi-disciplinary will include being the first point of contact for that team, ward or department and could involve duties such as meeting and greeting visitors, receiving initial enquiries and directing telephone calls

    You will need to be flexible and reactive to the current requests and demands.

    You will have empathy with/and or experience of working with people who have experienced mental health and you will need a degree of resilience as some of the work can include details of a distressing nature, though full support is given by AWP through peer support, regular formal supervision and access to the Employee Assist programme.

    About us

    We are AWP (Avon and Wiltshire Mental Health Partnership NHS Trust) a diverse organisation with over 5,000 dedicated staff providing inpatient and community-based mental health care. We provide services from a range of locations to approximately million people living in Bath and North East Somerset (B&NES), Bristol, North Somerset, South Gloucestershire, Swindon, across the county of Wiltshire and in parts of Dorset. Our outstanding people promote mental health and wellbeing. The expertise and resources within AWP are dedicated to a person-centred approach for those who use our services and for all employees. We recognise that happy and fulfilled employees give better care.

    At AWP we actively encourage applicants from all backgrounds; we are particularly keen to encourage applications from people from Black, Asian and minority ethnic backgrounds, those with disabilities and from the LGBTQ+ community. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge to AWP, as diversity makes us stronger.

    Job description

    Job responsibilities

    For a comprehensive list of duties please see the attached Job Description.

    Utilise written and verbal communication skills to connect with a wide range of people

    Exchange verbal and written information with patients, staff and carers relating to appointments, admissions and meetings etc

    To receive and open mail (paper and electronic as necessary) and distribute/despatch accordingly ensuring appropriate action is taken with high priority items

    To manage both telephone and face to face contacts with distressed service users in a supportive and empathetic manner

    Arrange meetings and appointments for members of the team

    Type patient reports/correspondence/e-mails as required, deal with telephone/face to face enquiries from patients. Input accurate and up to date patient data onto the Rio system

    Person Specification

    Experience

    Essential

  • General Administration

    • Desirable

  • Note taking/audio typing

    • Computer skills

    Essential

  • Microsoft office

    • Desirable

  • RiO, agresso, other IT systems

    • Team working

    Essential

  • Working as part of a team

    • Desirable

  • Consideration/empathy for others

    • Organisational

    Essential

  • Working in NHS

    • Desirable

  • Working in Mental Health
  • Autoskills UK

    Service Administrator

    1 day ago

    Autoskills UK Bristol, United Kingdom

    Location · Bristol · - Sector: · Truck & Bus · - Job type: · Permanent · - Salary: · £26k - 28k per year · - Contact: · Joe Rolfe · - Contact phone: · - Salary high: · 28000 · - Salary low: · 26000 · - Job ref: · JO · - Published: · about 2 hours ago · - Expiry date: · - Startda ...

  • Dick Lovett

    Service Administrator

    1 week ago

    Dick Lovett Bristol, United Kingdom

    Vacancies · - Service Administrator (2) · **Service Administrator**: · - Contact- Emma Watkins- Hours- Full time- Department- Service- Salary- Competitive- Benefits- A generous holiday allowance (25 days holiday plus 8 Bank Holidays) · - Excellent training · - 5 day working week ...

  • Your World Healthcare

    Service Administrator

    1 week ago

    Your World Healthcare Bristol, United Kingdom

    **Service Administrator** · **Job Type**: Temporary · **Sector**: Healthcare · **Duration**: Expected to be for 3 months and maybe longer · **Location**: Bristol · **Band**: 4 · **Pay Rates**:£11.00 to £12.00 paye including holiday or · £12.00 to £13.00 umbrella per hour dependin ...

  • Fraser Edwards Recruitment Limited

    Service Administrator

    1 week ago

    Fraser Edwards Recruitment Limited Bristol, United Kingdom

    **Job description** · Fraser Edwards are currently recruiting for a Service Administrator. · Our client is a well-established Facilities Management business and due to continued growth, is expanding its Admin team. The business has continued to flourish over recent years and this ...

  • Pamela Neave Employment Group

    Service Administrator

    15 hours ago

    Pamela Neave Employment Group Bristol, United Kingdom

    Temporary · - Bristol · - Posted 1 hour ago · Our Client in Central Bristol, is seeking to appoint a Service Administrator (interim), to join their team on a temporary basis. · **Responsibilities**: · - Provide administrative support to enable development and delivery of skills i ...

  • Halls Electrical Ltd

    Service Administrator

    1 week ago

    Halls Electrical Ltd Bristol, United Kingdom

    Service Administrator · Working from a peaceful office environment from our Yate site. · Main duties and responsibilities · 1. Process mobile engineers paperwork · 2. Advise parts/service of parts/revisits required · 3. Input time from jobs on 1-Link/R2C, if job complete get auth ...

  • Abatec Ltd

    Customer Service/administration

    1 day ago

    Abatec Ltd Bristol, United Kingdom

    Abatec are currently looking to recruit a Customer Service Administrator for our client based in Bradley Stoke, Bristol. · This role is intended to offer Administration to support to the Customer service team. You will be responsible for liaising and building a strong relationshi ...

  • Candid

    Customer Service Administrator

    1 week ago

    Candid Bristol, United Kingdom

    Candid is Recruiting We are looking for Customer Service Adminstator to join our brand-new team. Candid is an innovative Insurtech business located in modern offices in Bristol UK and is part of the group, a pan European Insurtech unicorn. We have a great opportunity for someone ...

  • Fitch Learning

    Client Service Administrator

    1 week ago

    Fitch Learning Bristol, United Kingdom

    **Job Description - **_**'what you need to do'**_ · **Purpose** · Provides comprehensive administrative and client life cycle processing support to ensure effective and efficient operations of their local investment management team and the wider business to deliver an excellent c ...

  • JacobJames Recruitment Ltd

    Financial Services Administrator

    1 day ago

    JacobJames Recruitment Ltd Bristol, United Kingdom

    Working for this dynamic and friendly city centre Financial Services Organisation working within the Fraud department you will: · - Provide consistently high-quality customer service and administration, attention to detail, and accuracy is key as well as being able to investigate ...

  • Ara

    Gambling Service Administrator

    3 days ago

    Ara Bristol, United Kingdom

    Gambling Service Administrator · We are seeking an administrator who will provide efficient and high quality administrative support to Ara Gambling Service. This position is full-time (35 hours per week). · **Based - Kings Court Bristol** · **Salary - £20,646 - £22,368 (Permanent ...

  • Dentmagic sw Ltd

    Customer Service Administrator

    3 days ago

    Dentmagic sw Ltd Bristol, United Kingdom

    An opportunity has arisen for a full time hands on, **Customer Service Administrator **within a respected well established vehicle repair company. Based in the St Phillips Brislington area of Bristol you will be working alongside a small, friendly close-knit team. · Due to the na ...

  • JacobJames Recruitment Ltd

    Customer Service Administrator

    1 day ago

    JacobJames Recruitment Ltd Bristol, United Kingdom

    To provide customer service to this highly reputable Banks' external and internal customers with a focus and commitment to meeting team quality and performance levels. You will be working within the customer banking closures team dealing with customer telephone correspondence and ...

  • Semperian Group

    Group Services Administrator

    3 days ago

    Semperian Group Bristol, United Kingdom

    Job Advert · **Group Services Administrator** · We are looking to recruit a Group Services Administrator on a permanent basis, based in Bristol. This role will work as part of the Semperian Group Finance Team delivering accounting, OTC, P2P, cash management, and compliance activi ...

  • COAST Recruit

    Customer Service Administrator

    15 hours ago

    COAST Recruit Bristol, United Kingdom

    **Customer Service Administrator** · **Permanent** · **Monday - Friday - overtime on Weekends available** · **£ £24000** · We are looking for an enthusiastic and proactive individual to join the team with our client based in Ashton. · Your day-to-day duties will include: · - Comp ...

  • Sora Recruitment & HR

    Customer Service Administrator

    6 days ago

    Sora Recruitment & HR Bristol, United Kingdom

    **Customer Service Administrator** · Are you passionate about providing first class customer service and offer outstanding attention to detail? Sora Recruitment & HR are delighted to be partnering with a major privately-owned property maintenance company, that is offering a fanta ...

  • Mikkelson Automotive Recruitment

    Customer Service Administrator

    6 days ago

    Mikkelson Automotive Recruitment Bristol, United Kingdom

    We are seeking an Automotive Customer Service Administrator to join our Client's Automotive Business in Avonmouth, Bristol. This position is a full time and permanent position and you will be working the hours of Monday to Friday. For your hard work you can expect a salary of up ...

  • Leidos

    Service Desk Administrator

    2 days ago

    Leidos Bristol, United Kingdom

    **Description** · **Service Desk Administrator**: · **Programme Name**: LCST · **Location**:Bristol, UK · **We're ready for you to unleash your potential** · **Role Overview**: · We are in search of a **Service Desk Administrator **to join the team** in Bristol.** · IT department ...

  • Plant-Ex Ingredients Ltd

    Customer Service Administrator

    1 week ago

    Plant-Ex Ingredients Ltd Bristol, United Kingdom

    Based in Avonmouth, Plant-Ex ingredients in an international company specialising in the manufacture of Natural Food Ingredient Solutions, supplying across the globe either directly through our own facilities or through a number of selected distribution partners. · We specialise ...

  • atomos

    Wealth Services Administrator

    1 week ago

    atomos Bristol, United Kingdom

    We are looking for an experienced Wealth Planning Administrator to join our Wealth Services team in Bristol. · **Career** · Ideally, you will have experience working within an IFA / Financial or Wealth Planning firm and hold strong administrative skills. No day will be the same w ...