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    Senior Business Analyst - London, United Kingdom - Publicis Sapient

    Publicis Sapient
    Publicis Sapient London, United Kingdom

    Found in: Talent UK C2 - 4 days ago

    Default job background
    Full time
    Description

    Job Description

  • Partner with client(s), strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and customer experience
  • Develop product vision, strategy, market/user research, by keeping the customer at the centre of everything we do while using design thinking tools
  • Represent client in ideation workshops with cross-functional leaders where you identify new ideas, customer needs, pain points, and solution options
  • Establish customer journey mapping to guide product development; then validate that learning with user testing
  • Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment towards the same programme increment (PI) objectives
  • Build and maintain a trusting relationship with the client, teams, and vendors; develop influence without authority

    • Qualifications

  • Required experience with Endur and ETRM projects
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