Receptionist - Stevenage, United Kingdom - Autolus Limited

Autolus Limited Stevenage, United Kingdom

Found in: Talent UK C2 - 1 week ago

Description

Role Summary

As a Receptionist at Autolus, you will serve as the first point of contact for clients, visitors, and employees, providing exceptional customer service and administrative support.

Your responsibilities will include greeting and directing visitors, managing incoming calls and emails, coordinating meeting room bookings, handling incoming and outgoing mail, and maintaining a tidy and organized reception area. Additionally, you will assist with various administrative tasks such as data entry, filing, and supporting office operations as needed. Your professionalism, friendly demeaner, and strong communication skills will be essential in creating a positive and welcoming atmosphere for all who interact with Autolus.

Please be aware that upon successful completion of your probationary period, you will be provided with company-specific attire required for this role.

Key Responsibilities

Greet visitors and provide a warm welcome to Autolus, ensuring a positive and professional first impression.
Manage incoming calls, emails, and correspondence, directing inquiries to the appropriate departments or individuals.
Schedule and coordinate meetings, appointments, and conference room bookings, including meeting room setup and arranging catering and other logistical support as needed.
Maintain the reception area, ensuring it is clean, organized, and well-stocked with supplies.
Assist with administrative tasks, including sorting and distributing mail, managing office supplies, and coordinating courier services.
Support the security and access control procedures, including issuing visitor badges and monitoring visitor access to the premises.
Collaborate with other administrative staff to ensure seamless communication and coordination across departments.
Handle confidential and sensitive information with discretion and professionalism.
Assist with special projects and other duties as assigned by management.
Support the Lead Office Operations with administrative support including processing/reviewing of purchasing orders (incl. receipting accurately through procurement software on a timely basis and in accordance with company policy) as required.

Demonstrated skills and competencies

Experience

Previous experience in a receptionist or administrative role, preferably in a corporate or healthcare setting.
Excellent interpersonal and communication skills, with a friendly and professional demeanor.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Proficiency in Microsoft Office suite (Word, Excel, Outlook) and other office software applications.
Ability to maintain confidentiality and handle sensitive information with discretion.
Experience working in a fast-paced environment with the ability to adapt to changing priorities.
Knowledge of basic office equipment and procedures

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