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    Help and Support Advisor - United Kingdom - Rotork plc

    Rotork plc
    Rotork plc United Kingdom

    1 week ago

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    Description
    Client Support Group (CSG) Advisor – Digital Systems and Networks
    Full-time

    Department:

    Service This pivotal role involves delivering exceptional levels of technical service to global customers, both internally and externally, with a specific emphasis on Industrial networks.

    Reporting to the Client Support Group lead, you will work closely with Engineering and Service teams across multiple locations.

    Your primary responsibility in this position is to offer technical support and guidance on Rotork products, with a key focus on Industrial networks such as Modbus, Ethernet, and Profinet.

    Additionally, you will contribute to the development of product support procedures and documents to effectively resolve customer problems. A minimum of3 years experience within an industrial network
    Degree level / relevant recognised qualification or experience in appropriate field
    Understanding of electrical systems and the ability to understand wiring diagrams and product manuals
    Willing to travel on short notice

    Proficient in MS Office Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.

    From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

    Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably. Rotork is going through an exciting period of change and growth, building on our existing market leadership.
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