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IT Support Analyst Remote - Manchester, United Kingdom - Destination Sport group
Description
Destination SportIT Support Analyst - 12 Months Fixed Contract
This role is based in our Manchester office, you must live within a commutable distance. Occasional domestic / international travel to remote offices
Welcome to Destination Sport Group where we set the global standard in sports travel, offering a uniquely holistic approach to partnerships not seen before.
Our unique global sports travel business offers our partners the very best in everything they need in order to succeed.
We are proud to have 7 market leading sports travel companies in our group, helping millions of customers to enjoy sport.
Our new IT Support Analyst will be responsible forensuring the reliable running of the IT systems throughout Destination Sport Group through both proactive and reactive action.
Provide technical support and technical project delivery to both the internal IT team and wider Business Stakeholders.This is a varied & hands on role, as our new IT Support Engineer you will:
Work with our 7 sport companies within DestinationSport to ensure our Desktop estate across all sites is maintained. Automated Software Deployment
Print Management
Office 365 / Exchange Online
Email / Web Filtering
Asset management
Network Patching
Remote Site Management
System Security
As an ISO27001, BS10012, ISO22301 and Cyber Essentials Plus accredited business you must always carry out your role according to company IT policies, working closely with the existing members of the team
Have an awareness & assist with our AD, AV & Microsoft 365set-up by ensuring changes are as per company policy & comply with existing processes
Act as a technical support to assist withTechnical Project Delivery for both IT & business driven projects i.e rollout of new technical solutions, network links upgrades & branch moves
Demonstrate enthusiasm for IT & IT products
Have previous working experience within a similar first line role
Possess a working knowledge of AV systems & their importance
Have the ability to produce IT & process related documentation
Possess a basic understanding & knowledge of Windows Server, Azure AD & Microsoft 10 System Administration
Possess a basic understanding & knowledge of Office 365 with its administration & desktop imaging/ Autopilot
Have a basic understanding of IT risks and the importance of consulting/ escalating to more senior colleagues when if required
Business continuity awareness & how IT can play a crucial role
Experience working as part of a team on Technical Project Delivery
ITIl Foundation or general knowledge of ITIL processes
IT relatedcourses/ qualifications
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