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    Client Communications and Experience Manager - Reading, Berkshire, United Kingdom - Equal Approach Ltd

    Equal Approach Ltd
    Equal Approach Ltd Reading, Berkshire, United Kingdom

    3 weeks ago

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    Description

    Base Location:

    Cardiff, Reading or Perth – this is a hybrid role working a minimum two days a week at the office at one of the advertised locations.

    Working Pattern: 9 Month Fixed Term Contract | Full Time | Flexible First options available

    As the Communications and Engagement Manager you will be responsible for setting and delivering the internal communications and engagement strategy across Business Energy, creating initiatives to support our teams through change and enabling learning and development activity across the business.

    Develop and execute a long-term strategic communications and engagement plans, aligned with the company's mission and vision.
    – Create regular, interactive engagement opportunities to ensure effective two-way communication across the organisation.
    – Develop and apply metrics for measuring engagement and awareness, refining approach based on feedback and data.
    – Collaborate with Learning & Development to promote a customer-centric culture and support continuous professional growth.
    – Solid experience in leading comprehensive communication and engagement initiatives within complex, matrix-managed organisations.
    – A strategic approach that combines a strong knowledge base with creative insights, focused on both internal and external factors to shape impactful strategies.
    – Well-honed skills in using diverse communication platforms effectively to reach and engage a varied audience.
    – Expertise in market research, strategic planning, and advising on communication strategies aimed at nurturing a dynamic workplace environment.
    – The race to net zero is intensifying for businesses of all sizes. Sustainable decisions made today can meet customers' changing needs for tomorrow and bring long-term success for businesses. Part of SSE plc, the UK and Ireland's largest renewable electricity generator, SSE Energy Solutions is different as all its renewable electricity is sourced from SSE's own UK wind and hydro assets.

    In addition to providing gas and electricity to businesses across the UK, SSE Energy Solutions invests in, builds and connects localised flexible infrastructure to drive the long-term performance of energy assets.

    SSE Energy Solutions works with its customers to deliver financially robust plans to bring flexibility and diversity to their energy infrastructure – the low-carbon solutions they need to succeed in the race to net zero.

    An excellent package with 34 days holiday entitlement (including public holidays), enhanced maternity/paternity leave, discounted healthcare, salary sacrifice car leasing and much more, view our full benefits package on our careers site.

    As an equal opportunity employer we encourage diversity and are committed to creating an inclusive environment for all employees.

    Search for 'Inclusion & Diversity at SSE' to find out more.

    All applications should be submitted online, and I'll be back in touch after the vacancy closing date to let you know the outcome.

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