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    IT Support Developer - Nottingham, United Kingdom - WITRON

    WITRON
    WITRON Nottingham, United Kingdom

    1 week ago

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    Description

    This is WITRON

    The WITRON group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance. Our teams – far more than just mechanics, electronic technicians, mechatronic engineers – follow the beat and lend a hand with our high-tech systems. Professional and perfectly equipped with full power for finding the best solution.

    Being part of the WITRON Group the WIOSS United Kingdom stands for long-term experience and competence when it comes to service, maintenance as well as the operation of logistics systems.

    This is WITRON

    The WITRON Group is a strong partner for highly automated logistic systems. From planning to realization and up to maintenance our teams are far more than just mechanics, electronic technicians and mechatronic engineers - follow the best and join our high-tech systems which are professional and perfectly equipped with full power for finding the best solutions.

    Being part of the WITRON Group the WITRON Service GmbH & Co.KG stands for long-term experience and competence when it comes to service, maintenance and the operation of logistics systems.

    Due to internal promotion, we are recruiting an IT SUPPORT DEVELOPER to work on-site supporting our customer in Nottingham.

    We offer you

  • a performance-related remuneration system: WITRON bonus, pension plan and social benefits
  • an appreciative work environment: Flat hierarchies, personal culture, trust and respect
  • development opportunities: Training, further education and talent factory
  • security: Family business and future-proof industry
  • challenges: Multifaceted tasks, high-tech and innovative ideas

    • Your role in our team

  • A technical liaison between Witron and our customer, managing day to day tasks, prioritising and escalation of any issues to maintain high system availability
  • Playing a key role in ensuring efficient day to day operations and flows; ability to interpret data to identify trends and patterns
  • Working on customer logged tickets, working closely with the customer for clarification, requirement and understanding
  • Able to identify automated process flow issues and use tools to analyse data from different sources to identify root cause
  • Preparation of comprehensive shift handover reports; completing set daily checks including server checks, database backup duties, technical system checks and support the running of specialised SQL scripts

    • Ideal candidate profile

  • Competent in SQL and able to write and understand queries involving joins across multiple tables. Ideally experienced with Oracle SQL and writing stored procedures in PL/SQL. Knowledge of MySQL and PostgreSQL would be beneficial
  • Logical approach to problem solving; a process orientated thinker who can manage their own tasks and time. Ability to work on multiple tasks with different priorities
  • Excellent verbal and written communication skills; ability to bridge the gap between those who are IT literate and those who are not
  • Familiar with IT systems and infrastructure, network architecture principles, confident with Windows, Domains, Thin Clients and Clusters
  • Experience and understanding of processes and working methods in a logistics / automated environment
  • Technical software support with an aptitude to investigate. Debugging Visual Basic or SQL or C++ or PL/SQL with a view to maintaining, enhancing and developing
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