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    Print Customer Service Executive/ Account Handlers - Leeds, United Kingdom - OPM (Labels and Packaging) Group

    OPM (Labels and Packaging) Group
    OPM (Labels and Packaging) Group Leeds, United Kingdom

    1 week ago

    Default job background
    Description

    A great opportunity for a highly motivated, enthusiastic individual with a desire to join an already thriving Customer Services team on the journey to the next level and continue to build our long-term success and Growth.

    With great opportunities for personal development.
    Immediate start, Hours of work:
    Your hours of work will be Monday to Friday, working 8.

    Holidays: 23 days holiday plus bank holidays.
    You will be auto enrolled in to the Company Pension Scheme.
    Death in Service Benefit' – this is twice your annual salary whilst employed at OPM.

    Onsite Car Parking

    Reporting to the Commercial Director, this is a fast-paced and rewarding role that will require the successful candidate to work in harmony with the Sales Team and Customers.

    Utilising your Print / Packaging / Artwork experience and critically your outgoing personality, excellent communication skills and talent for Client engagement to deliver outstanding service to an impressive array of Clients in a variety of sectors.


    Support the external Sales Team to ensure OPM customers receive world-class customer service

    • Act as a focal point for communication between customers and other internal departments both in person and by telephone/email
    • Demonstrate excellent Customer Service skills in both telephone and face-to-face interactions
    • Negotiate and proactively managing any potential account issues
    • Process and raise orders to include progress-chasing (Experience of Tharstern MIS would be advantageous – but training will be given)
    • Be willing to undertake training and development when required.
    • Packaging industry experience/exposure would be beneficial – (But training can be given)
    • Ideally a Solid technical understanding of printed labels and flexible packaging – (But training can be given)
    • Excellent time management and communications skills

    OPM Group is committed to equal opportunities for all and we do not discriminate on the grounds of race, religion or belief, sexual orientation, gender reassignment, marital or civil partner status, sex, disability or age.


    ~
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