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CSM Manager
Found in: Jooble UK O C2 - 3 days ago
Favourite People Manchester, United KingdomOpportunity to grow, train and develop your career. · Flexible work options · Opportunity to grow, train and develop your career. · Customer Success Manager (SaaS Products Experience) Manchester Salary £30,000 plus bonus A mnimum of 12 months experience in a similar role is re ...
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CSM Manager
Found in: Jooble UK O C2 - 23 minutes ago
Nexthink SA Manchester, United KingdomHi, we're Nexthink. We're not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform ...
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CSM Manager
Found in: Jooble UK O C2 - 2 days ago
Propello Cloud Manchester, United Kingdomyou're confident, thriving on driving client success and building flourishing relationships. · Digital Marketing Savvy: Grounded in digital marketing, you're an expert in audience engagement. · Adept at conversing with CMOs, marketing leaders, and clients alike, you effortlessl ...
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CSM Manager
Found in: Jooble UK O C2 - 6 days ago
BeTechnology Group Chorley, Lancashire, United KingdomCustomer Success Manager · Location: Chorley, full time. · You must be local to Chorley and happy to be in the office full time. · We are currently partnered with a managed services provider in Lancashire who are seeking a driven and passionate Customer Success Manager to join ...
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CSM Manager
Found in: Jooble UK O C2 - 4 days ago
Media IQ Recruitment Ltd Liverpool, United KingdomCustomer Success Manager - Fast Growing Data Company · BI / SaaS / Research / IT · Contract Type · Permanent · Remote (or Liverpool) · Like the idea of being a Customer Success representative for a friendly, fast growing data company? · Are you an articulate, confident and ...
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Customer Success Manager
Found in: Zoho Direct Apply - 22 hours ago
Parmar Staffing Ltd Manchester, United KingdomThis is a remote position. · Customer Success Manager - UK Based · We are hiring for a CSM Customer Success Manager to work for a SAAS business. The role requires you to have worked with and understand the Service Management Industry. · You will be assisting new clients with im ...
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Customer Service Assistant
Found in: SonicJobs Direct Apply UK - 4 days ago
Inigo Business Centres Limited Warrington, United Kingdom Full timeMain purpose of the role: · To provide front of house and reception services to the clients of the business centre. The CSA is responsible for supporting the BCM and ensuring customer service excellence is provided at all times to create a dynamic working environment that will a ...
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Customer Success Manager
Found in: Click to Hired UK C2 - 5 days ago
Autus HR Ltd Manchester, United Kingdom Permanent, Full timeField Service Management SaaS – CSM. An consultative and proactive Customer Success Manager is required by a leading provider of service management software solutions. This organisation is going through an exciting growth phase and requires a CSM to drive utilisation of this SaaS ...
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Asst Dir-Senior Project Mgr
Found in: Jooble UK O C2 - 20 minutes ago
Moody's Investors Service Salford, Greater Manchester, United KingdomMoody's is a developmental culture where we value candidates who are willing to grow. So, if you are excited about this opportunity but don't meet every single requirement, please apply You may be a perfect fit for this role or other open roles. · Moody's is a global integrated ...
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Team Leader
Found in: Jooble UK O C2 - 2 days ago
Reed Manchester, United KingdomAre you an experienced Customer Success Lead / Senior Customer Success Manager looking for a remote opportunity to manage & lead a team of Customer Success Managers, whilst also helping to sculptthe overall customer journey?I've been retained by one of my favourite Series A SaaS ...
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Enterprise Account Executive
Found in: Jooble UK O C2 - 25 minutes ago
ANS Group PLC Manchester, United KingdomANS Group are looking for a Higher Education focused Account Executive to join our Enterprise Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and experience to guar ...
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Track Design Team Leader
Found in: Jooble UK O C2 - 22 minutes ago
https:/railbusinessdaily.com/sitemap Manchester, United KingdomAbout the Client · They are an independent firm of designers, planners, engineers, consultants and technical specialists offering a broad range of professional services worldwide. · This is an exciting opportunity for a Track Design Team Leader with excellent technical knowledg ...
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Technical project manager
Found in: Jooble UK O C2 - 2 days ago
Turner & Townsend Manchester, United KingdomThat means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. · Every day we help our major global clients deliver ambitious and highly technical projects, in over 130 countries worldwide. ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Central Government focused Enterprise Account Executive to join our Enterprise Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and exper ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Policing focused Enterprise Account Executive to join our Public Sector Enterprise Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and e ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Local Government focused Account Executive to join our Public Sector Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and experience to g ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Non-profit Organizations focused Enterprise Account Executive to join our growing Public Sector Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, refe ...
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Client Executive
Found in: Jooble UK O C2 - 2 days ago
BeyondTrust Manchester, United KingdomBeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cyber security SaaS portfolio. · Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the i ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Hybrid Cloud focused Account Executive to join our Enterprise Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and experience to guarante ...
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Enterprise Account Executive
Found in: Talent UK C2 - 3 days ago
ANS Manchester, United KingdomANS Group are looking for a Higher Education focused Enterprise Account Executive to join our Enterprise Sales team. This is an exciting opportunity to join a highly successful team that is well positioned in the technology industry. ANS has the resources, references, and experie ...
CSM Manager - Salford, Greater Manchester, United Kingdom - Radius
Description
Job Title:
Customer Success Manager
North West / Field based
As Customer Success Manager you will be responsible for ensuring customers get their desired outcome when using our products.
You will mainly be focussing on increasing retention, preventing churn, building loyalty, and generating account expansion revenue.The role involves building deep, long-term relationships with customers by handholding them throughout the user journey, understanding their needs, and engaging them with our product.
This is a relationship- driven, strategic and analytical role which provides strategies and account expansions, renewals, upsells and works proactively with customers to anticipate problems and solve them before they happen.
We would love to welcome you to our office, working hours of Monday to Friday, 9am- 5pm.Educating customers and improving customer experience
Driving account expansion and increasing lifetime value
Building relationships by providing consistent value and fostering customer loyalty
Mapping customer success journeys to spot and remove friction
Building and implementing the right customer success experience
Liaising with the marketing team for better user insights
To lead customer success initiatives that will help achieve goals faster.
Collaboration with other departments, such as Sales, Marketing and support teams to interchange data and create more thoughtful strategies.
A fast-growing organisation that defines itself as being agile and innovativeA commitment to building an environment that welcomes individuals who embrace progressive values and a 'One Team' ethos.
If you think we're a good match for each other, apply online today If you're interested but not sure if you have all the criteria listed..
have a chat with us. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background
