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    CSM Manager - Manchester, United Kingdom - Favourite People

    Favourite People
    Favourite People Manchester, United Kingdom

    2 weeks ago

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    Description
    Opportunity to grow, train and develop your career.

    Flexible work options
    Opportunity to grow, train and develop your career.

    Customer Success Manager (SaaS Products Experience) Manchester Salary £30,000 plus bonus A mnimum of 12 months experience in a similar role is required We're working with a brilliant software house in Greater Manchester.

    They are looking to hire a dedicated Customer Success Manager with experience working with SaaS products to help their clients maximise the value of their solutions.

    Role Overview As a Customer Success Manager with experience in SaaS products, you'll play a crucial role in ensuring the success and satisfaction of their clients.

    Understand clients' business objectives and how the products can help them achieve their goals.
    Onboard new clients, providing training and support to ensure successful implementation and adoption of products. Track and analyse client usage data and performance metrics to identify trends and opportunities for improvement.
    Proven track record of driving customer success and achieving results
    Experience with CRM
    They offer a range of benefits from flexible working to ongoing training and development.
    You can choose to work hybrid or fully remote but you must be based in the UK in a place where you can commute into the office, if required, If you're passionate about SaaS technology and have the skills and experience to excel in a customer-centric role, we'd love to hear from you Seniority level Mid-Senior level

    Employment type Full-time

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