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    Experience Designer- Researcher - London, United Kingdom - Uiuxtrend

    Uiuxtrend
    Uiuxtrend London, United Kingdom

    3 weeks ago

    Default job background
    Description

    We are looking for an experienced mixed methods researcher with deep experience in quant methodologies as well as both UX and market research to join our Insights team.

    As an insights expert, you will be responsible for helping define and drive the future of our products.

    You will understand key trends in the HR space, reveal unmet needs, customers' perceptions of the product and the brand, what could be differentiated value propositions for our products, what drives customer satisfaction and loyalty, which bundles of features may provide the highest value to our customers.

    You will passionately advocate for user insights through oral and written presentations, and contribute to building a diverse, equitable, and inclusive culture.

    [brand tracking, value proposition research, positioning research, segmentation studies, personas, pricing studies, satisfaction and loyalty studies, usability testing
    Integrate primary and secondary data into the insights process to develop a compelling point of view
    Develop the research toolkit and build team workflows that will ensure research quality and team efficiency
    10+ years of research experience in the field of market and user research with a proven record of driving change through research insights
    ~ Experience in scaling and evangelizing user research within the broader organization in creative ways to increase empathy
    ~ Outstanding communicator both verbally and in writing
    ~ A strong desire for creative problem-solving, tolerance for ambiguity and excellent time-management skills

    Ability to conduct research in English and at least one of the following additional languages: German, Spanish, Dutch

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