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    Sales Compliance Administrator - United Kingdom - Rettie & Co

    Rettie & Co
    Rettie & Co United Kingdom

    2 weeks ago

    Default job background
    Description
    Sales & Compliance Administrator
    Sales

    Work Contract:
    Permanent, 35 hours per week

    Days & Hours :
    Monday 09:00-17:30, Tuesday 09:00-17:30, Wednesday Day Off, Thursday 10:00-19:00, Friday 09:00-17:30 and Saturday 09:00-13:30
    1-2 years experience in a similar role demonstrating customer service, administrative ability and knowledge of compliance
    ~ Fully IT literate and proficient in the use of IT systems including MS Word, Excel & Outlook
    ~ Strong written and verbal communication/numeracy/data analysis skills
    ~ Full, clean driver's license

    Qualification in Estate Agency or similar
    Experience based in an estate agency environment
    We are growing an ambitious company, but at our foundations we have a family feel.

    Based on these values, our aspiration is to cultivate and grow diverse, capable teams in an environment which will help you realise your career potential.

    You will provide a highly effective first point of contact service by dealing efficiently with all enquiries into the branch through multiple communication channels (telephone, email and face-to-face).

    You will be able to demonstrate an in-depth understanding of the local property market and an ability to proactively match buyer needs to suitable properties, generating positive client relationships and a database of future, potential buyers.

    You will work closely with your colleagues in the branch supporting them in completing all regulatory compliance checks for all home buyers in line with internal policy procedures, including the completion of risk assessments and the collation of supporting documentation.

    You will also provide general tasks for a variety of activities including property marketing and social media updates, administrative duties such as invoicing and on occasion supporting the team with property viewings.

    Building positive relationships with clients through regular phone contact

    Understand regulatory compliance requirements and assist the sales team in ensuring these are met including Anti-Money Laundering, Data Protection and CPR/BPR compliance.

    Contributing content for the social media profile of the branch using relevant platforms

    Ensuring accuracy of data input into our property database, Reapit, therefore ensuring the accuracy of management accounts and reporting.

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