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    Service and Maintenance Engineer - London, United Kingdom - acre security

    acre security
    acre security London, United Kingdom

    2 weeks ago

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    Description

    Job Description

    About ACRE

    ACRE are aligned with key industry evolution, focusing on authentication, infrastructure, and the convergence of systems and technologies to support future-proofing customers through the advancement of value-based solutions that deliver superior, seamless user experiences.

    Operating efficiently worldwide, ACRE take care in delivering exceptional security and transmission solutions that safeguard peace of mind across a broad variety of customer application needs including banking, education, healthcare, retail, and more.

    Our core values; Be the Customer , Be Comfortable Being Uncomfortable , Be a Disruptor , Be One Team - these characteristics are the distinctive marks of acre security and the foundation of our drive to become the number one solutions provider in the markets we serve.

    Visit for more information.

    Summary

    A key role on site, responsible for ensuring the ongoing integrity and effectiveness of the client's security systems. The Service and Maintenance Engineer will monitor, maintain, and fix systems as necessary, in line with a monthly service and maintenance schedule, whilst managing the documentation and updating client master list information. The role also entails identifying vulnerabilities and areas for improvement and upgrade. Client satisfaction and customer service are absolutely key to the success of this role.

    Duties and Responsibilities include the following, but are not limited to :

    • Perform regular checks and maintenance on all security systems across the estate (access control, CCTV etc)
    • Identify and resolve issues with security equipment promptly to minimise downtime and maintain overall security of the client premises.
    • Keep security software and firmware up to date to address vulnerabilities and ensure systems are protected against the latest threats.
    • Work closely with other relevant departments to organise ordering of spare or replacement equipment, and to assist with other engineering works where necessary.
    • Maintain detailed records of maintenance activities, updates, and issues to track system performance and provide documentation for audits or investigations.

    Education and/or Professional Experience

    • Minimum of 4 years' experience in the security systems industry.
    • Access control and CCTV knowledge is vital.
    • Security systems service and maintenance experience.
    • Access control and/or CCTV qualifications preferrable.

    Competencies

    • Strong practical knowledge of Security Systems.
    • Time management skills.
    • Keen eye for attention to detail.
    • Strong understanding of the importance of documentation.
    • Self-motivated and organised.
    • A good team player with a professional and personable manner.
    • Excellent communication skills.

    Requirements

    • Join the engineering on-call rota for the site after the first 6 months – 1 in 6.
    • Must be able to gain security clearance for Government sites.
    #J-18808-Ljbffr
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