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Stamford

    Manager Brand - Stamford, Lincolnshire, United Kingdom - Commercial Recruitment

    Commercial Recruitment
    Commercial Recruitment Stamford, Lincolnshire, United Kingdom

    1 week ago

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    Description
    UX Manager
    Full time - Monday - Friday ( Hybrid )
    Develop and implement a holistic UX strategy aligned with business goals, customer needs, and industry best practices.
    Define and communicate UX design principles, guidelines, and standards across the organisation.
    Lead and mentor a team of UX/UI designers and QA specialists.
    Foster a collaborative and innovative environment that encourages creativity and high-quality design outcomes.
    Utilise data-driven insights to inform UX design decisions and identify areas for improvement.
    Create detailed user journey maps and user flows that illustrate the end-to-end user experience.

    Oversee the creation of wireframes and interactive prototypes to communicate design concepts and validate user interactions for new front end website updates to platforms.

    Plan and conduct usability testing sessions to gather user feedback and validate design solutions.
    Use test results to make data-informed design improvements.

    Ensure thorough quality assurance testing of front-end implementation and development to guarantee a best in class execution for users.

    Collaborate with development teams to ensure seamless integration of UX design into the product development lifecycle.

    Monitor and analyse UX metrics and analytics to measure the effectiveness of design solutions and make data-driven decisions for continuous improvement.

    Work closely with the digital team to conduct data-driven CRO initiatives.
    Analyse user behaviour, design persuasive calls-to-action, and implement A/B testing to optimise user journeys and increase conversions.
    Collaborate with the digital team and developers to implement personalised experiences based on user preferences, behaviour, and demographics.
    Leverage user research and data insights to deliver more relevant and engaging content to our users.
    Effectively communicate UX strategies & design concepts. Proven experience as a UX Manager or in a senior UX design role
    Strong leadership and people management skills, with a track record of leading and inspiring design teams
    Proficiency in user-centred design principles, design thinking, and UX methodologies
    Extensive experience with user research, usability testing, data-driven decision-making, QA & UAT
    Solid understanding of web and mobile design best practices, as well as the latest trends and technologies in UX
    Experience with project organisation tools such as Jira, Trello etc
    Demonstrated experience in implementing Conversion Rate Optimisation (CRO) strategies, conducting A/B tests, and analysing data to improve digital product performance
    Understanding of Agile/Scrum methodology
    User Experience (UX) Manager 4 Expertise in personalisation techniques and the ability to craft personalised user experiences based on user preferences and behaviour
    *Hours 9am to 5pm, Monday to Friday (35 hour contractual working week), but the salary has been structured to take account of the need to occasionally work unsocial hours as required by a global organisation and therefore no additional remuneration will be paid outside of base salary)
    Life Assurance 4 times gross annual salary for death in service
    Healthcare - Private Medical Insurance through BUPA.
    #
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