Jobs
>
Stirling

    Student Administration Coordinator - Stirling, United Kingdom - University of Stirling

    University of Stirling
    University of Stirling Stirling, United Kingdom

    Found in: Talent UK C2 - 4 days ago

    Default job background
    Open Ended
    Description

    Post Details

    Full time
    Open ended

    The closing date for applications is midnight on Thursday 11 April 2024

    There is an expectation that work will be undertaken in the UK.

    This role is not eligible for sponsorship. Applicants require to have existing right to work in the UK.

    The University of Stirling recognises that a diverse workforce benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers and welcome applications from those who would contribute to further diversification of our staff and ensure that equality, diversity and inclusion is woven into the substance of the role. We strongly encourage applications from people from diverse backgrounds including gender, identity, race, age, class, and ethnicity.

    The Post

    You will be based within the Student Administration team as part of the wider Student and Faculty Operations grouping which brings together central and faculty professional services teams.

    You will be responsible for delivering a range of activities relating to the administration of academic programmes and other activities, supporting the student experience, and providing support to academic staff, students and professional service colleagues.

    You will demonstrate excellent communication, organisational and administrative skills and be proactive in supporting the day-to-day operations of a busy office. An interest in supporting the student community is essential as is the ability to work flexibly as part of a team and to manage competing priorities to maintain a high standard of service at all times.

    You will be responsible for coordinating and supervising tasks within a team of Administrators. Adopting a continuous improvement approach, you will ensure that systems, processes and procedures are customer focused and compliant with both University regulations and the requirements of external bodies.

    Working closely with colleagues within central professional services teams is essential and key relationships will include Academic Registry, Admissions, Faculties, Financial Services and Student Support Services.

    Informal enquiries should be made to Dani Tovey, Student Administration Manager (Fees, Matriculation & Programmes)

    Description of Duties

    Leadership and Coordination

  • Reporting to the Deputy Student Administration Manager (Programmes) and Student Administration Officer (Programmes), coordinate and supervise a range of duties to deliver an efficient and effective service to staff and students; use initiative and exercise sound judgement to resolve any issues that arise, seek appropriate advice, and escalate when necessary
  • Support the Deputy Student Administration Manager (Programmes) and Student Administration Officer (Programmes), to provide induction and training to members of the wider professional services team

    • Student Programmes Activities

  • Work with the Student Administration Officer (Programmes) to coordinate and provide administrative support across a range of academic programmes and activities to deliver an excellent student experience and high levels of customer service; provide support to all academic and professional services colleagues, applicants, and students
  • Responsible for advising students and staff on academic policy and regulations
  • Liaise Student Hub staff to resolve escalated student queries
  • Co-ordinate exam deferral applications process, assessing student applications
  • Responsible for reviewing annual student progression, applying university regulations and advising students
  • Responsible for updating student records and applying sanctions as a result of academic integrity meetings
  • Co-ordinate and support the student journey, providing support to students with any changes to their programme of studies. Where required agree and implement bespoke variant programmes of study

    • Data Integrity, Risk Management and Governance

  • Co-ordinate maintaining data integrity across the student record reviewing data integrity reports and investigating issues that arise
  • Liaise with faculties to ensure accurate assessment data is maintained in the student record system
  • Responsible for making changes to the student record where required for leave of absence, withdrawal from studies, programme changes and mode of attendance changes. Ensure these changes are carried out accurately meeting service level agreements
  • Responsible for processing and performing data quality checks on student awards to ensure awards are accurate
  • Work with the Deputy Student Administration Manager (Programmes) and Student Administration Manager (Enrolment, Fees & Programmes) to support business continuity and risk management planning

    • Faculty and University Wide Activities

  • Participate in specific projects on behalf of senior colleagues; lead small continuous improvement projects, as required
  • Work flexibly and collaboratively, providing administrative support; contribute to major events such as enrolment events and graduation; willingness to work occasional non-standard hours
  • Demonstrate a proactive approach to personal development and undertake development in skill areas related to the post
  • Undertake any other duties and responsibilities, commensurate with the grade of the post, as directed by line manager. General office duties, as required
  • Deputise for the Student Administrator Officer (Programmes), as required

    • Essential Criteria

    Qualifications

  • Educated to a minimum of HND level, or equivalent professional experience

    • Knowledge & Experience

  • Demonstrable experience of working in a busy, customer centric environment, with an extensive administrative background
  • Excellent skills in Microsoft Office packages with specific experience using Excel.
  • Experience of managing sensitive/confidential issues in a professional and empathetic manner
  • Understanding of current GDPR and Equality legislation and the impact of non-compliance within the remit of the role

    • Skills & Attributes

  • Excellent organisational and interpersonal skills with the ability to prioritise a demanding workload with exceptional attention to detail
  • Ability to contribute to the wider team to achieve goals while also being confident to work independently
  • Excellent communication skills and ability to communicate effectively with individuals from a diverse range of backgrounds and cultures
  • Demonstrable problem solving and decision-making skills
  • Ability to develop and enhance positive relationships with a range of internal and external customers

    • Desirable Criteria

    Knowledge & Experience

  • Previous experience of working in Higher or Further Education and/or up-to-date knowledge of issues relating to the student lifecycle and experience
  • Experience of working with complex administration systems (preferably Tribal SITS)
  • Experience of continuous improvement methodologies

    • Skills & Attributes

  • Ability to interpret policies and procedures and offer high-quality advice to colleagues
  • Experience of maintaining records in and reporting from databases
  • Argyll & Bute Council

    Administrative Coordinator

    Found in: Talent UK 2 C2 - 5 days ago

    Argyll & Bute Council Edinburgh, United Kingdom

    Service: Regulatory Services · Closing Date: Monday 6th May · Excellent opportunity to coordinate administrative arrangements for the Councils building standards and planning services and a team of 6. Working as a virtual team, the aim is to provide and high quality services to ...

  • NHS Scotland

    Scientific Administration Assistant and HFEA Coordinator

    Found in: Talent UK C2 - 14 hours ago

    NHS Scotland Glasgow, United Kingdom Fixed-term

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of ...

  • NHS Greater Glasgow & Clyde

    Scientific Administration Assistant and HFEA Coordinator

    Found in: Talent UK C2 - 4 days ago

    NHS Greater Glasgow & Clyde Glasgow, United Kingdom Fixed-term

    NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles. We deliver acute hospital, primary, community and mental health care services to a population of ...

  • Dickson O'Brien Associates

    HR Advisor

    Found in: SonicJobs Direct Apply UK - 1 day ago

    Dickson O'Brien Associates Falkirk, United Kingdom Full time

    Our client has an exciting opportunity for a HR Advisor to join their team and support our operations department across Falkirk and Larbert manufacturing sites · Full responsibilities of the HRA role: · Work collaboratively across sites with the wider HR team to develop policy an ...

  • Blue Arrow - Glasgow

    PA/Administrator - NHS

    Found in: SonicJobs Direct Apply UK - 2 days ago

    Blue Arrow - Glasgow Glasgow, United Kingdom

    PA/Administrator · Immediate Start · Temporary contract: 6 to 8 weeks, full-time hours (students not considered for this role) · On behalf of our public sector client, we are looking for a strong candidate with PA/Strong administrative level experience who can hit the ground runn ...

  • Brightwork Ltd

    PA/Executive Assistant

    Found in: SonicJobs Direct Apply UK - 1 day ago

    Brightwork Ltd Edinburgh, United Kingdom

    Brightwork have an excellent opportunity for an experienced PA/Executive Asst to join our client, a high profile organisation at their offices in Edinburgh · This is an ongoing temporary role on a hybrid working basis. Hours of work will be Monday to Friday - business hours · Wo ...

  • Anonymous

    Stores Manager

    Found in: SonicJobs Direct Apply UK - 4 days ago

    Anonymous Airdrie, United Kingdom Full time

    We are searching for an experienced, professional Stores Manager to join our team in North Lanarkshire. In this role, you will be responsible for managing the day-to-day store operations and the overall logistics local, national and international. You will ensure the store runs e ...

  • Chiropractic Life Ltd

    Practice Manager

    Found in: SonicJobs Direct Apply UK - 5 days ago

    Chiropractic Life Ltd Perth, United Kingdom Full time

    Practice Manager · Location: Perth, PH2 8JW. · Salary: £30,000 - £45,000 DOE. · Contract: Full time, permanent. · At Chiropractic Life we take a proactive, natural and holistic approach to your health. We have clients with a variety of chronic lifestyle related problems who just ...

  • Bracken

    Second Chef

    Found in: SonicJobs Direct Apply UK - 4 days ago

    Bracken Erskine, United Kingdom Full time

    Here at Bracken Bar & Restaurant we are currently looking to expand our kitchen team with a second Chef who will be responsible for assisting the Head Chef in the day to day running and management of the kitchen and sous chefs. · Duties and Responsibilities · To be responsible fo ...

  • GAP Group LTD

    Hire & Sales Coordinator

    Found in: SonicJobs Direct Apply UK - 1 day ago

    GAP Group LTD Shotts, United Kingdom Full time

    Our team is the best in the industry - is it time for you to join us? · The Role: · Our nationwide Trenching and Shoring division hire a range of equipment across the construction, utilities and infrastructure industries which will help put trench boxes in place such as chain sli ...

  • Signature

    Facilities Assistant

    Found in: SonicJobs Direct Apply UK - 4 days ago

    Signature Edinburgh, United Kingdom Full time

    Are you looking for an opportunity where you will play a key part in delivering amazing customer experience? Are you outgoing, super organised, friendly, fun and know what GREAT service looks like? Do you enjoy a role that isn't desk based 100% of the time, and enjoy getting your ...

  • MGF LTD

    Operations Manager

    Found in: SonicJobs Direct Apply UK - 3 days ago

    MGF LTD Livingston, United Kingdom Full time

    Company Introduction · MGF is a very successful business specialising in the supply of excavation support equipment. · Established in 1981, MGF is a market leader in the design, manufacture, hire and sale of excavation support systems for the civil engineering and building indus ...

  • Escape Recruitment Services

    HR Manager

    Found in: Ziprecruiter UK C2 - 4 days ago

    Escape Recruitment Services Stirling, United Kingdom

    Job Description · Escape Recruitment Services Commercial Division are currently recruiting for a Site HR Manager for our Client, a leading Manufacturing organisation based in the Stirling area. · Based in a small HR team and reporting to the Group HR Director, you will be respons ...

  • Escape Recruitment Services

    Customer Account Lead

    Found in: Ziprecruiter UK C2 - 4 days ago

    Escape Recruitment Services Stirling, United Kingdom

    Job Description · Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Stirling area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis. · Based with ...

  • Escape Recruitment Services

    Data Management

    Found in: Jooble UK O C2 - 3 days ago

    Escape Recruitment Services Stirling, United Kingdom

    Escape Recruitment Services Commercial Division are currently recruiting for a leading Manufacturing company based in the Stirling area. They have an exceptional opportunity for an experienced Customer Account Lead to join them on a permanent basis. · Based within the Customer S ...

  • Escape Recruitment Services

    Human Resources Supervisor

    Found in: Jooble UK O C2 - 2 days ago

    Escape Recruitment Services Stirling, United Kingdom

    Escape Recruitment Services Commercial Division are currently recruiting for a Site HR Manager for our Client, a leading Manufacturing organisation based in the Stirling area. · Based in a small HR team and reporting to the Group HR Director, you will be responsible for leading ...

  • University of Stirling

    Learning & Teaching Co-ordinator

    Found in: Talent UK C2 - 4 days ago

    University of Stirling Stirling, United Kingdom Fixed Term Contract

    Post Details · Full time · Fixed term for up to 12 months or until the substantive post holder returns · The closing date for applications is midnight on Sunday 14 April 2024. · Interviews are expected to take place w/c 22 April 2024. · There is an expectation that work will be ...

  • With Kids

    Children & Adults Co-ordinator

    Found in: Jooble UK O C2 - 3 days ago

    With Kids Stirling, United Kingdom

    Are you passionate about high quality childcare and making a real difference to children and families in Scotland? Doyou want to be part of SCMA – a thriving membership organisation, advocating on behalf of childminders, anddelivering services across Scotland? · SCMA is a nationa ...

  • Scottish Childminding Association

    Coordinator Finance

    Found in: Jooble UK C2 - 5 days ago

    Scottish Childminding Association Causewayhead, Stirling, United Kingdom

    FINANCE COORDINATOR (WORKFORCE) · Are you passionate about high quality childcare and making a real difference to children and families in Scotland? Do you want to be part of SCMA – a thriving membership organisation, advocating on behalf of childminders, and delivering services ...

  • Dickson O'Brien

    Hr Advisor

    Found in: Jooble UK O C2 - 2 days ago

    Dickson O'Brien Stirling, United Kingdom

    Your dream role: · Our client has an exciting opportunity for a HR Advisor to join the team and support our operations department across Falkirk and Larbert manufacturing sites Full responsibilities of the role: Work collaboratively across sites with the wider HR team to develop ...