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    Customer Service Account Manager - Leeds, United Kingdom - Staff Selection UK Ltd

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    Full time Customer Service / Support
    Description

    Our client in Bramley is searching for a vibrant and enthusiastic individual to become a valued member of their team on a permanent basis.

    With a company culture that embraces creativity from design to sales, it's a lively and enjoyable environment where you can thrive and develop in your role.


    Job Description:

    • You will have your own customer portfolio to develop and build on existing relationships.
    • Provide customer support for trade customers, handling orders by phone, email, trade website.
    • Working with various operating systems, currently Microsoft dynamics/BC, Nutshell, Zendesk
    • Work closely with our UK/US field Agents and their customers.
    • Identifying opportunities to promote extra business through existing accounts.
    • Developing new business by targeting accounts, new markets.
    • Achieving agreed targets.
    • Help to organise trade shows.

    What's required for the role:

    • Be a Team Player, enthusiastic, fun with a firm personality.
    • Organised, accurate with attention to detail
    • Good communicator verbal and written
    • Self-starter with initiative and a 'can do' attitude.
    • Be able to work under pressure to tight schedules
    • Work ethic – (flexible and hardworking)
    • Computer literate and proficient in Microsoft Excel
    • Be confident and accurate with numbers.
    • Hold a full UK driving licence
    • Minimum of 2 years' experience in sale/customer service or field sales.
    • Experience in Books, Homewares, Gift, Toy, Fashion or Accessorises would be beneficial.
    If you feel you are a good fit for the role with the experience required please apply and one of our dedicated team will contact you asap

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