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Chesterfield

    Senior Manager - Chesterfield, Derbyshire, United Kingdom - Optimise by Recruitment

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    Description

    An exciting opportunity, with one of our long-term partners within financial services, is now live and they are looking for a forward-thinking, dynamic and passionate Operations Manager.

    Join their ever-growing journey, on a 12-month Fixed-Term Contract. You'll play a crucial role in ensuring our service operations run smoothly, maintaining high-quality standards and meeting targets.
    Proactively monitor performance using KPIs to ensure top-notch experience and operational effectiveness.
    Deliver regular service performance updates.
    Collaborate with Risk & Compliance and Operational Excellence for process enhancement.
    Cultivate a coaching and performance-driven culture.
    Set goals and quality standards, motivating the team to excel.
    Working within a regulated industry/environment, preferably financial services or pensions.
    Knowledge of scheme rules, HMRC regulations, and pensions legislation.

    Diversity, Equity & Inclusion

    They are also committed to an inclusive culture that promotes fair treatment and access to development opportunities for every colleague.



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