Jobs
>
Birmingham

    Client Service Engagement Manager - Birmingham, United Kingdom - Kennedys

    Kennedys
    Kennedys Birmingham, United Kingdom

    4 hours ago

    Default job background
    Description

    Kennedys is looking for a Client Services Manager to join the Kennedys Client Services team which is part of the BD & Marketing Department and also reports into the Kennedys Liability Defence Partners.

    The successful candidate will be responsible for supporting Client Relationship Partners and others in managing the quality and performance of a select number of insurer clients' contracts.

    The successful candidate will report to and work collaboratively with the Head of Client Services. Kennedys Relationship Management and other BD colleagues in UK and across the globe

    Business Services Managers, such as those working in Finance, Client Reporting and Insights, Risk & Compliance, Knowledge and Corporate & Public Affairs teams.

    Kennedys' Client Services team promotes Kennedys services to deliver quality work in line with contractual requirements. This role is part of the BD & Marketing Department.
    Pursuits, Clients and Markets, Marketing & Communications and Marketing Technology & Data. These functions support the BD&M activity across five regions - APAC, EMEA, LATAM, UK and the US.
    Support Client Relationship Partners in delivering excellent service to our Insurer Clients in line with and going above and beyond contractual requirements
    Develop trusted and lasting relationships with Clients' Legal Supply Teams and Claims Managers
    Collaborate with BD to ensure CRPs are prepared for client meetings and attend client review meetings as required
    Assist BD counterparts in identifying opportunities to grow the Firm's revenue with each allocated client account
    Knowledge of claims handling and litigation
    Highly organised and able to prioritise workloads, manage multiple projects and negotiate deadlines

    With over 2,500 people worldwide across 45 offices in the UK, Europe, Middle East, Asia Pacific and America we have some of the most respected legal minds in their field.

    Our lawyers handle both contentious and non-contentious matters, and provide a range of specialist legal services, for many industry sectors but we have particular expertise in litigation and dispute resolution, especially in defending insurance and liability claims.

    We're a fresh-thinking firm, and we're not afraid to bring challenging new perspectives to the table way beyond the traditional realm of legal services.

    We empower our clients with a diverse range of ideas, tools and technology to make their lives easier, as well as delivering exceptional results, every time.

    We welcome high-performing lawyers, business services professionals, secretaries, graduates and apprentices to join our rapidly expanding global firm.

    The Firm recognises the value of investing in our people's development and believes our culture and values contribute to the quality of our work and of our client relationships.

    With a culture of on-the-job and experiential learning, peer to peer learning, mentoring, resources and tools that enable you to drive your career, we can support your development in your current and future roles.

    We strive to celebrate diversity, empower our people and ensure everyone can bring their authentic selves to work.

    We've created a culture based on client service, professional excellence, hard work and trust, where diversity, equity and inclusion (DE&I) is a key priority.

    We recognise that many of our people want to work for an employer that is aligned to their values, which is why we are building an inclusive culture, decarbonising our operations and supporting our people to thrive at work.

    Our people are the key to driving this change and helping us to make a difference to our clients, our people and the communities in which we live and work.

    We expect all employees to be aware of and comply with all relevant policies and procedures within their jurisdiction, including those relating to Information Security, Data Protection and Quality Management, refer any breach promptly to Risk & Compliance and to complete all mandatory training when requested.

    PDF- Client Services Manager JD April 2024.
  • Babington

    Client Engagement Manager

    1 week ago

    Babington Birmingham, United Kingdom

    **_Client Engagement Manager (REMOTE) _** · Are you pro-active, resilient and a real go getter with a passion for providing a quality service and determined to deliver on Babington's ambitious growth plans and provide exceptional customer experience? · Here at Babington we pride ...

  • The Gambling Commission

    Strategy and Engagement Manager

    6 days ago

    The Gambling Commission Birmingham, United Kingdom Full time

    Strategy and Engagement Manager · Birmingham, West Midlands (with hybrid working) · As a Strategy and Engagement Manager at the Gambling Commission, you will play an important role in shaping our strategic direction and priorities to effectively regulate the gambling industry. Yo ...

  • Birmingham City University

    Collection Management and Engagement Librarian

    6 days ago

    Birmingham City University Birmingham, United Kingdom

    **Location**: · - Curzon Building**Salary**: · - £36,974 to £45,783 per annum- Permanent**Posted On**: · - Wednesday 15 February 2023**Closing Date**: · - Wednesday 08 March 2023**Interview Date**: · - Thursday 23 March 2023**Reference**: · We have an exciting opportunity for a u ...

  • Gateway Family Services

    Family Engagement Manager

    2 days ago

    Gateway Family Services Redditch, United Kingdom

    **Location**: HMP Hewell · **Contract Type**: Permanent · **Hours**: Full Time, 37.5 Hours Per Week with regular weekend work. · **Salary**: £27,500 per annum · **Benefits**: Generous Holiday allowance, Season Ticket loan, Cycle to work scheme, Charity worker discounts, Enhanced ...

  • The Process Play

    Engagement/Project Manager

    1 week ago

    The Process Play Birmingham, United Kingdom

    Job Title : Engagement/Project Manager (Senior Consultant) Salary : £55,000-£70,000 + benefits · Location: Hybrid, with occasional mandatory travel required in line with customer and project requirements. The company aims to meet together in various UK locations once a month for ...

  • The Gambling Commission

    Strategy & Engagement Manager

    2 weeks ago

    The Gambling Commission Birmingham, United Kingdom

    Birmingham, West Midlands (with hybrid working) · As a Strategy and Engagement Manager at the Gambling Commission, you will play an important role in shaping our strategic direction and priorities to effectively regulate the gambling industry. You will work closely with senior le ...

  • Hitachi Vantara Corporation

    Community and Engagement Manager

    4 days ago

    Hitachi Vantara Corporation Birmingham, United Kingdom

    A fantastic opportunity to play a significant role in helping us to deliver real local value as we work together with our client SSE, to build a sustainable, efficient and reliable energy network for the future of the UK. · Hitachi Energy is a pioneering technology leader that i ...

  • The Process Play

    Engagement/Project Manager

    1 week ago

    The Process Play Birmingham, United Kingdom

    Job Title: Engagement/Project Manager (Senior Consultant)Salary: £55,000-£70,000 + benefitsLocation: Hybrid, with occasional mandatory travel required in line with customer and project requirements. The company aims to meet together in various UK locations once a month for projec ...

  • Hitachi Careers

    Community Engagement Manager

    1 day ago

    Hitachi Careers Birmingham, United Kingdom

    Description · A fantastic opportunity to play a significant role in helping us to deliver real local value as we work together with our client SSE, to build a sustainable, efficient and reliable energy network for the future of the UK. · Hitachi Energy is a pioneering technology ...

  • Hitachi Energy

    Community Engagement Manager

    1 week ago

    Hitachi Energy Birmingham, United Kingdom Full time

    · A fantastic opportunity to play a significant role in helping us to deliver real local value as we work together with our client SSE, to build a sustainable, efficient and reliable energy network for the future of the UK. · Hitachi Energy is a pioneering technology leader that ...

  • Capgemini

    Graduate Engagement Management Programme

    1 week ago

    Capgemini Telford, United Kingdom

    **Graduate Engagement Management Programme - September 2024 (Telford)**: · Location: Telford · Intakes: September 2024 · Reward: 30,000 + Benefits Package · **GET THE FUTURE YOU WANT**: · Choosing Capgemini means choosing a company where you will be empowered to shape your career ...

  • Global Heart Hub

    Patient and Stakeholder Engagement Manager

    2 days ago

    Global Heart Hub Birmingham, United Kingdom

    Patient and Stakeholder Engagement Manager (Remote) · About Global Heart Hub: · Global Heart Hub (GHH) is the first international non-profit organisation established to provide a voice for those living with, or affected by, cardiovascular disease. We are an alliance of 100+ heart ...

  • Brsk

    Community Engagement Build Manager

    4 days ago

    Brsk Birmingham, United Kingdom

    Implementation and Build Team · Midlands, Birmingham · Hybrid Remote · Junior Community Build Engagement Manager - Telecommunications · We are a UK based, full fibre provider that is rolling out our 1 gigabit per second broadband network to homes and businesses across the UK. ...

  • Mazars

    Inclusion & Engagement Senior Manager

    3 days ago

    Mazars Birmingham, United Kingdom Full time

    Job Purpose · This newly created Senior Manager roles brings together the Inclusion, Diversity & Wellbeing (ID&W), engagement, and performance agendas to ensure a cohesive approach is developed, enabling us to achieve exceptional people experience. We are looking for someone who ...

  • PeoplePlus

    National Employer Engagement Manager

    1 week ago

    PeoplePlus Birmingham, United Kingdom

    The Role · We are looking to recruit a National Employer Engagement Manager to work as part of the national employer engagement team to develop and grow tactical, operational and strategic relationships with national and regional employers; to support the PeoplePlus mission an ...

  • Mace

    Senior Engagement and Communications Manager

    1 week ago

    Mace Birmingham, United Kingdom Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our . · Wi ...

  • Mace

    Senior Engagement and Communications Manager

    18 hours ago

    Mace Birmingham, United Kingdom Full time

    At Mace, our purpose is to redefine the boundaries of ambition. We believe in creating places that are responsible, bringing transformative impact to our people, communities and societies across the globe. To learn more about our purpose, culture, and priorities, visit our strate ...

  • University of Birmingham

    Postgraduate External Engagement Manager

    4 days ago

    University of Birmingham Birmingham, United Kingdom Full time, Fixed-Term/Contract

    Contract Type: Fixed Term contract up to February 2026 · Role Summary · This is an exciting opportunity to join a team of careers professionals in a new role which will inform and actively contribute to the strategic direction of external engagement for postgraduate and internati ...

  • Academics

    Primary Teacher

    1 day ago

    Academics Birmingham, United Kingdom Full time

    Key stage 2 Primary Teacher required for September · Are you an engaging primary teacher with key stage 2 experience seeking an exciting career opportunity in the south Birmingham area ? · A popular Catholic primary school are actively searching for a dedicated and engaging KS2 ...

  • Greenbean

    Policy Manager

    1 week ago

    Greenbean Birmingham, United Kingdom Full time

    We are working with well know organisation who provides a voice for water consumers who are looking for an experienced policy manager to join their organisation. · About us: · CCW is the passionate independent voice, representing water consumers in England & Wales. We support tho ...