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    Deputy General Manager - Bristol, United Kingdom - COSMO Restaurant Group

    COSMO Restaurant Group
    COSMO Restaurant Group Bristol, United Kingdom

    1 week ago

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    Description

    Responsibilities

    :
  • Achieve exemplary performance in every aspect of running the restaurant.
  • Drive clear structured succession planning.
  • Make critical decisions that impact on the success of the business every day.
  • Ensure that the food costs, labour costs and wastage figures are within company parameters. Drive revenue and create a profitable business.
  • Rota team members for maximum customer service and efficiency
  • Adhere to company rules, procedures, standards and licensing law at all times (Food Safety, Hygiene, health & safety and HR procedures).
  • Recruit and build a winning team by effective talent management and development of all team members to achieve their maximum potential.
  • Continuously maintain a motivated team, creating a great learning atmosphere and work environment in your restaurant. Ensure effective communication across the whole team.
  • Cascade knowledge, drive training and give feedback in order to identify improvements and areas for development.
  • Aim to exceed the service expectations and inspire the team to go the extra mile and deliver fantastic customer service
  • Promote brand values through following company's marketing strategy. Capable to create local marketing strategy to promote the business and maximise sales.
  • Performing any reasonable duties as required from time to time in order to contribute to the achievement of business aims and objectives.

    • Key Behaviours:

  • Solid experience in a capacity of DGM
  • Fantastic interpersonal, communication and coaching skills
  • Thrives under pressure in a high turnover food environment
  • High level of enthusiasm and energy to inspire others
  • High personal standards, genuine and attentive
  • Must be available to work as late as midnight or later if necessary
  • Must possess the ability to recognise a problem when it arises and be able to resolve it appropriately by using good judgement, tact and initiative according to company policy and procedure
  • Be willing to work overtime when needed and assist the workload of others
  • Ambitious and open for continual development
  • Hard working and prepared for challenges

    • The right candidate should ideally possess the following qualification/certification:

  • Health and Safety Level 2
  • Food Safety Level 3
  • First Aid
  • Fire Marshall/Warden
  • Personal Licence
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