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Royal Tunbridge Wells

    Cancer Care Coordinator - Royal Tunbridge Wells, United Kingdom - West Kent Primary Care

    West Kent Primary Care
    West Kent Primary Care Royal Tunbridge Wells, United Kingdom

    6 days ago

    Default job background
    Permanent
    Description

    Job summary

    West Kent Primary Care would like to recruit a Cancer Care Coordinator on behalf of Tonbridge Primary care Network (PCN).

    Tonbridge PCN serves a population of around 68,000people. It is made up of 5 GP Practicesand has a growing team of professionals with the aim of making healthcare moreaccessible in local settings. The teamis comprised of Pharmacists, First Contact Physiotherapists, PhysiciansAssociates, Cancer Care Coordinators, Paramedics and Social Prescribers whoprovide services across a range of practices.

    This role will involve working on site from a GP practice in Tonbridge, with some opportunity for remote working.

    Main duties of the job

    This role will support the GP practice to achievie the NHS England Early Cancer Diagnosis Direct Enhanced Service by supporting multidisciplinary and practice teams in the coordination of pathways for patients with cancer. The Cancer Care Coordinator will work with patients ensuring they have the right support to understand their diagnosis and what the next steps are to help them during this distressing time. A major part of the role will be safety netting and checking that patients referred into the two week wait pathway have received an appointment with secondary care in an appropriate timeframe. The post holder will act as a point of contact for patients during their cancer journey signposting to services such as Macmillan Services.

    About us

    West Kent Primary Carewill act as employer for this role. We are a collaborative and ambitious GPFederation working with GP practices across Sevenoaks, Weald, Tonbridge,Tunbridge Wells, Malling, and Maidstone to improve General Practice provision inthe area. West Kent Primary Care are a supportive and friendly organisationwhose aim is to provide high quality, seamless health care thatenables people to lead healthier lives, whilst feeling supported and cared for.

    What we can offer:

  • Favourableterms and conditions
  • Match NHSAnnual Leave entitlement
  • NEST and NHSPension
  • A comprehensive induction into the company followed by a local induction to introduce you to the role
  • Training, support, and development in your career
  • Flexibleworking arrangements
  • Recognitionvia Employee of the Month scheme
  • Wellbeingsupport and Employee Assistance Programme

    • *Due to travelrequirements for the role it would be beneficial for applicants to have a fulldriving license

    Office Contact:

    Job description

    Job responsibilities

    Checking QoF for indicators for conversation and offer to support or information withinthree months of a patients receiving a cancer diagnosis.

    Checking that the patient has a Cancer Care Review with GP within 12 months of a patientsdiagnosis.

    At times supporting the practice administrative team with tasks and other responsibilitiesoutlined by the Practice Manager.

    Support practices to improve local uptake of National Cancer Screening Programmes,understanding practice data for uptake and how screening is carried out, throughcommunity of practice which supports peer to peer learning events, and engagement withlocal providers.

    Point of contact for patients during their cancer journey, or their relatives, to answerquestions and deal with problems that arise, linking in or signposting to services such as thehospital team, district nursing or Macmillan services, benefits agency as appropriate.

    Create a system of checks to ensure the patients on the two week wait pathway are seen intime appropriate manner by secondary care.

    Person Specification

    Qualifications

    Essential

  • Educated to A level standard
  • Diploma/ HNC level (or relevant
  • experience)

    • Desirable

  • NVQ in health and social care
  • NVQ Level 3 Business Administration
  • (or relevant experience)
  • Qualified Physician Associate,
  • Paramedic, Nurse or Pharmacist
  • ECDL or equivalent
  • Long term conditions training

    • Experience

    Essential

  • Experience of working with healthcare professionals and or previous experience in the NHS or social care or relevant field
  • Experience of administrative duties
  • Practical experience of being in a patient facing role
  • Experience of supporting with promotion campaigns and signposting
  • Knowledge/familiarity with medical terminology
  • Experience in end of life care
  • Able to demonstrate a clear understanding of working with
  • confidential information and an understanding of service user
  • confidentiality
  • Experience in use of databases
  • Working in a busy and demanding environment whilst delivering in a
  • timely manner

    • Desirable

  • Experience of working in a cancer care setting
  • Working in a multi-disciplinary setting
  • Experience in promoting health and health improvement within the
  • community, including health
  • Knowledge/familiarity with medical terminology
  • Understanding of current issues facing the NHS
  • Understanding of health and social care processes
  • Vulnerable adults awareness

    • Skills

    Essential

  • Experience of clinical assessment
  • skills
  • Willingness to undergo further
  • training or development
  • Requires a flexible approach and is
  • highly motivated.
  • Evidence of excellent knowledge of
  • Microsoft Office
  • Works well within a team
  • Evidence of good written and verbal
  • communication skills with colleagues
  • and patients and the public
  • Ability to communicate effectively at
  • a range of levels
  • Good of telephone manner

    • Personal Attributes

    Essential

  • Able to deal with service users
  • sensitively, recognising cultural and
  • psychological needs
  • Excellent teamworking skills
  • Able to prioritise and manage own
  • workload
  • Excellent negotiating skills
  • Excellent interpersonal skills including
  • ability to listen
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