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    Implementation Consultant - milton keynes, United Kingdom - Worksmart Limited A Davies Solution - Leading supplier of RegTech to the Financial Services Industry

    Worksmart Limited A Davies Solution - Leading supplier of RegTech to the Financial Services Industry
    Worksmart Limited A Davies Solution - Leading supplier of RegTech to the Financial Services Industry milton keynes, United Kingdom

    5 days ago

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    Description
    Job Description

    Our vision

    Davies is a community of outstanding people. We welcome different perspectives, support each other's ambitions and grow together. In a fast-changing business environment, we adapt and look ahead.

    We succeed because we are multi-talented: in the skills of our teams, specialisms, and sector expertise. Working together, we are greater than the sum of our parts.

    Why work for Davies

    Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof). Davies benefits and employee policies are ever-evolving. Currently some of our highlights include:

    • Reward platform – discounts for over 800 retailers
    • 25 days holiday (rising with service)
    • EAP with virtual GP
    • 2 x paid volunteering days
    • Enhanced maternity and paternity leave policies
    • Fostering friendly and fertility support employer
    • Pension - matched contribution up to 5%
    • Life Assurance (4 x basic salary)
    • Development, training, and professional qualifications where applicable

    The role

    As an Implementation Consultant at Worksmart, a Davies Company, you will play a crucial role in the technical delivery of client solutions. You will customise and configure solutions, author technical documentation, and provide support to clients, ensuring high-quality implementation and client satisfaction. Your role involves collaborating with the broader team to enhance development processes, maintain quality, and mitigate project risks.

    In this dynamic role, you will have the opportunity to contribute to a positive team culture and support clients in their use of our solutions.

    Please note this role requires minimum 1 days/week in our Milton Keynes office (we're close to the station)

    Key responsibilities

    • Undertake, contribute to, and analyse the output of client workshops to gather high-quality technical and business requirements.
    • Develop solutions by customising and configuring the product set to meet client requirements.
    • Take responsibility for the technical delivery of key components within larger client solutions, as well as small end-to-end client solutions.
    • Collaborate with the wider team design and delivery high quality technical solutions, training and timely support throughout customer engagement.
    • Author high-quality technical documentation that supports downstream activities, ensuring clear and comprehensive guidance.
    • Identify and escalate potential project risks and issues early in the project life cycle.
    • Support and contribute to a positive team working culture within projects, fostering collaboration and productivity.
    • Undertake necessary administrative tasks as part of day-to-day activities to ensure smooth project operations.

    Key skills and experience required.

    • Demonstrable experience of software customisation and installation
    • Strong working knowledge of SQL us a must, experience of SSRS Reporting beneficial.
    • Ability to maintain a high level of professionalism and organisational skills, ensuring reliability and trust is demonstrated throughout customer journeys.
    • Previous experience working to tight deadlines; a history of high performance advantageous
    • Skilled in building, maintaining and improving enduring client relationships.
    • Excellent communication skills - previous workshop facilitation experience beneficial
    • A willingness to travel to client sites as required with commitment to offering on-site support
    • Front end development skills such as HTML, CSS, JSON, and/or JavaScript advantageous, but not necessary - we can help you learning in this area :)
    • An understanding of how API calls facilitate smooth data exchange between systems

    Not sure you meet all the requirements of the role? You won't know unless you try, so apply and let us decide.

    If you'd like to know more about how Davies will process your application data, please download our privacy policy:

    https://daviesgroup.current-

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