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    Customer Advisor Training - England, United Kingdom - PHS Group Ltd.

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    Description
    Customer Service Experts - we're looking for you
    Customer Service Advisor
    Great hours Monday to Friday, no evening or weekend work
    Full Time, permanent position(40 hours per week)

    Enjoy helping customers? We are looking for the right person to join us as a Customer Service Advisor at our Mayflower Operations Centre.

    Love helping customers? Computer literate? Providing a first-class service to internal and external customers ensuring that we delight our customers and leave a positive outcome that encourages high customer satisfaction.

    Your role as a Customer Service Advisor at Mayflower:
    Support Account Managers with customer queries.

    Ensure that overall performance of self/team and the business are met by driving for excellence whilst exceeding productivity and quality targets.

    A strong continuous improvement approach always searching for ongoing improvement in products, service and processes to improve customer service.

    No weekend or evening working – great hours Monday to Friday (40 hours a week)
    ~ You'll work in our Mayflower Operations Centre with excellent opportunities to develop your career here.
    ~ Training opportunities to expand your skills. We offer accredited ILM training through external and in-house training.
    ~23 days holiday plus bank holidays.
    ~ Buy / Sell holiday scheme after completing a successful probationary period.
    ~ Amazing employee discounts with major supermarkets and retailers with phsPerks.
    Free Parking onsite so no parking costs
    ~ Other benefits such as improved parental leave, a 24-hour wellbeing helpline, cycle to work scheme, pension scheme, life assurance and more...

    So, if you have excellent experience on a contact centre or helping customers on the phone while updating details on a computer , we want to speak with you

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