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    Case Manager Supervisor - Sleaford, Lincolnshire, United Kingdom - Knewin

    Knewin
    Knewin Sleaford, Lincolnshire, United Kingdom

    2 weeks ago

    Knewin background
    Description

    Company Description Are you an outstanding Care Professional seeking a fantastic new opportunity? We have a vacancy for a Field CareSupervisor who will be responsible formanaging ourportfolio of clients from beginning to end, ensuring a positive and person centred service throughout their experience.

    Home Instead, a leading in-home care company, is seeking dedicated Field Care Supervisors in Bourne, Sleaford and surrounding areas .

    As a Field Care Supervisors, you will assess clients' needs, develop care plans, supervise and support care staff, and maintain accurate records.

    We are looking for professionals with experience in healthcare, with strong communication skills, and a genuine passion for providing high-quality care.

    The role includes being on call one evening a week and out of hours on your working weekend.
    Completing quality assurance visits to clients and their families
    Introducing new Care Professionals to their clients
    Conducting support visits with Care Pros to quality check the care they are giving and action any training or development needs
    Assisting the Head of Client Experianceto create, update and audit client care plans
    Ensure clear risk assessments are completed for clients and Care Professionals
    Using our care management software to audit daily care logs and medication records
    Participating in an out of hours on call rota - 1 evening per week and also out of hours during your weekend working (1 in 2)
    Completing the first care visit for new clients to ensure care plans meet the clients' needs


    New Client Care:
    Attend care consultations
    Complete the care Plans
    Carry out Care Professional introductions to the client and complete all documentation fully.


    Existing Client Care:
    Prepare for all Quality Assurance visits and complete them during the calendar month in which they fall due.
    Quality focus
    Planning and organising
    Agile learner
    Level 3inHealth & Social Care or equivalent
    Strong skills in conducting care assessments and care planning
    Strong organisation and planning skills
    Passionate about providing the highest quality care
    Excellent time management and planning skills
    Be responsive, agile and remain calm whilst dealing with multiple priorities
    Be flexible to meet demands of the business including participating in an on-call rota
    Full UK driving license and access to a reliable vehicle are required
    Additional Information This is a fantastic opportunity to join a forward thinking professional team who are driven by ensuring that each and everyone of our client'sreceivethe highest quality relationship and person centred care, everyday of the week

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work.

    Home Insteadis committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.


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