-
Estate Experience Manager
2 weeks ago
The Ecology Centre Scotland, United KingdomEcology Centre Estate Manager · Employed by: The Ecology Centre · Range from £26,000-£28,000 pro-rata-depending on experience · Pension: The Ecology Centre offers a pension scheme. · The Ecology Centre is the home of our inclusive, community-led, environmental charity. commun ...
-
Estate Experience Manager
1 week ago
The Ecology Centre Scotland, United KingdomFull time, 30-35 hours per week · Permanent · The Ecology Centre is the home of our inclusive, community-led, environmental charity. Situated on the edge of Kinghorn Loch in Fife, the Ecology Centre enables people of all ages and abilities to experience, learn and benefit from ...
-
Customer Experience Program Manager
1 week ago
Jones Lang LaSalle Incorporated Scotland, United KingdomCustomer Experience Program Manager page is loaded · Customer Experience Program Manager · Apply remote type Remote locations Midlothian, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ353186 JLL supports the Whole You, personally and professionally. ...
-
Customer Experience Program Manager
2 weeks ago
Jones Lang LaSalle Incorporated Scotland, United KingdomCustomer Experience Program Manager page is loaded Customer Experience Program Manager · Apply remote type Remote locations Midlothian, GBR time type Full time posted on Posted 2 Days Ago job requisition id REQ353186 JLL supports the Whole You, personally and professionally. · ...
-
Clarehill Associates Scotland, United KingdomEssential to have senior structural engineering experience in offshore wind - ideally foundation design. Would suit Principal ready to make step up. · Must have B Eng/ MEng Engineering degree in either Structural, Civil or Mechanical. · **THE COMPANY: Leading Renewable Engineerin ...
-
Electrical Lead
1 week ago
LSP Renewables Scotland, United KingdomSector: Offshore Wind · Types: Perm · Location: Scotland · Region: Scotland · Country: United Kingdom · Salary/Rate: Competitive · **JOB ID: #4596** · **Electrical Lead** · **Location**: Scotland · As Electrical Lead you will develop maintenance plans for the Electrical plant and ...
-
Product Governance Manager
5 days ago
Resource Matters Ltd Scotland, United Kingdom**Location**:Home based · **Salary**:£53,000 - £57,000 depending on experience · - My client specialises in providing financial services to some of the nation's most trusted professions: GPs, hospital doctors, dentists and teachers.. Their_ success comes from a history of evolvin ...
-
Principal Engineer
2 days ago
Clarehill Associates Scotland, United Kingdom**Electrical Engineering Principal / Tech Lead/ Project Manager - Offshore Wind · - UK** · **Principal/ Project Manager/ Tech Lead for Offshore wind power and transmission systems.** · Industry: Renewables · Senior / Lead / Manager level position · Please note it is essential to ...
-
Sales Engineer
1 day ago
Progress Sales Recruitment Ltd Scotland, United KingdomSales Engineer / Sales and Service Hybrid · Company - A innovative, global, medical device company dedicated to improving the safety of patients, clinics, their staff and the environment by transforming the way infection prevention practices are understood and conducted. · Produc ...
-
Senior Project Officer
3 days ago
Cycling UK Scotland, United Kingdom**Location**: Home based in Scotland · **Salary**: £29,880 to £33,200 pro rata per annum · Would you like to work within an innovative and engaging organisation that is working towards bettering the lives of others through cycling? · Cycling UK believes that cycling enriches peop ...
-
Media Lead
1 week ago
Save the Children Scotland, United Kingdom**The job of a Save the Children UK's Media Lead - Scotland is crucial and fulfilling.** · - Do you have experience as a news journalist or a background in media handling in Scotland? · - Do you have excellent verbal and written communication skills, that you can adapt for differ ...
-
Large Loss Claims Consultant
1 week ago
Adjusting Appointments Limited Scotland, United Kingdom**Property Adjuster/Claims Consultant - Scotland - up to £35k per annum plus £4,800 car allowance, annual discretionary bonus, fully funded and support towards Industry qualifications, pension and additional incentives** · Due to Company Growth and expansion an established Claims ...
-
Supervisor
1 day ago
Circet Ireland & UK Scotland, United KingdomLocation- Scotland- Discipline: · - Commercial- Job ref: · Published: · - 6 months agoOn the back of an ever-increasing workload, Circet UK are looking for an experienced Supervisor with knowledge of civils and cabling activities on telecom infrastructure build and maintenance co ...
-
Internal Business Development Manager
3 days ago
Focus Search and Selection Scotland, United KingdomThe immediate opportunity is for an experienced sales and relationship manager to help Tax Consultancy divisions identify new income opportunities and grow their market share across the UK while working with the wider team to develop existing relationshipsthroughout the UK. · Dut ...
-
Supply Chain Assistant
3 days ago
NHS Scotland Scotland, United KingdomOur Vision for NHS Fife is that everyone can live longer, healthier lives at home, or in a homely setting. We will have a healthcare system with integrated health and social care, and a focus on prevention, anticipation and supported self-management. · Thank you for your interest ...
-
Supply Chain Supervisor
4 days ago
NHS Scotland Scotland, United KingdomOur Vision for NHS Fife is that everyone can live longer, healthier lives at home, or in a homely setting. We will have a healthcare system with integrated health and social care, and a focus on prevention, anticipation and supported self-management. · You will have supervisory e ...
-
Water Industry Professionals
2 days ago
Flagship Consulting Scotland, United Kingdom**Water Industry Professionals** · **£28k - £60k+ depending on level and experience** · **Scotland** · With a broad portfolio of long-term framework agreements, our client are seeking to augment the water consultancy team in Scotland. Working on a full range of end-to-end water a ...
-
Site Supervisor
1 week ago
Setsquare Recruitment Scotland, United KingdomSite manager/supervisor · Trade or construction management degree background required. · Based out of Turriff office to cover Aberdeen area. · Kitchen and bathroom refurbishment contract. · Managing multi trades. · Experience in social housing new build or refurbishment contracts ...
-
Account Manager
1 week ago
Atalian Servest Scotland, United Kingdom**Job Reference: SEC/DK/13-12/769/1** · **Job Title: Account Manager - Security** · **Location: Scotland - _Applicants must have the right to work in the UK_** · **Contract: Permanent** · **Hours per week: Monday to Friday - 08:30 - 17: hours per week** · **Business Overview** · ...
-
Operations Manager
5 days ago
Atalian Servest Scotland, United Kingdom**Job Reference: CL/DK/20-12/776/21** · **Job Title: Operations Manager - Security** · **Location: Scotland - _Applicants must have the right to work in the UK_** · **Contract: Permanent** · **Hours per week: Monday to Friday - 45 hours per week** · **Business Overview** · The At ...
Customer Experience Manager - Scotland, United Kingdom - GAP Group LTD
Description
Our team is the best in the industry - is it time for you to join us?The Role:
Due to our continued growth, we have a newly created position for a Customer Experience Manager to join the team at our Glasgow Head Office.
GAP's customers are very important to us, and we are looking for someone to oversee and enhance the overall customer journey and satisfaction of dealing with GAP One.
This role involves analysing customer feedback, identifying improvement areas in the overall experience, and implementing initiatives to improve customer satisfaction and loyalty.
This will be a fast-paced role in which you will be responsible for identifying trends, issues and areas for improvement.
You will be promoting GAP's processes and systems to our customers base and demonstrate the benefits that we can bring.
You will resolve escalated issues and complaints within agreed timeframes, identifying and troubleshooting problems and ensuring that that relevant solutions are implemented.
You will also be involved in training and coaching staff members to deliver exceptional customer service and drive customer satisfactions levels.
You will also train team members to effectively upsell and cross sell GAP's extensive product range.The ideal candidate for position must be/have:
Proven experience in a similar role within the service industryA passion for providing the highest levels of customer service.
Excellent verbal and written communication skills and the ability to collaborate and influence at all levels.
The ability to identify trends and implement improvement strategies.
Proven experience of managing a team with a strong emphasis on tailoring services to customers' needs.
Have experience of owning, tracking and measuring team success.
Strong IT Literacy in Microsoft applications.
GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry as to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as staff incentives and loyalty holidays.
Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote from within.
Benefits include:
Competitive salary and bonus scheme.
Employer Contributory Pension Scheme.
Life Assurance.
Up to 25 days annual leave plus public holidays.
The option to buy up to 5 days additional leave.
Employee Welfare Fund (company funded social events).Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jabs).So, what next?If you fit the profile and are up to the challenge, we would love to hear from youTo apply, all you need to do is upload your CV and complete our short application form and we'll take it from there.
GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER.ADZN1_UKTJ
