- Serving as the first point of contact for IT support within the organisation
- Own take responsibility for helpdesk tickets ensuring end users are updated with progress and notes are updated to reflect the current status
- Troubleshoot hardware and software issues until resolution or managed to conclusion before escalation
- Take responsibility and ownership of project work.
- Ensure any SLA's or OLA's are adhered to
- Working with PC, mobile, Tablet & Mac
- A customer service focus, with an excellent ability to handle customers effectively
- Experience in a similar support environment
- Experience of Active Directory, Azure, Office365, Windows Defender
- Familiarity with tools, such as EndPoint/inTune or JAMF or imaging processes
- Private Healthcare, including Dental Plan,
- Minimum 6% Pension contributions
- Employee Assistance Programme & onsite Counselling
- Life Insurance
- Discretionary annual performance bonus
- Enhanced family leave policies from day 1
- Flexible working hours
- 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more
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Architectural Technician
4 days ago
Penguin Recruitment Ltd Cambridge, United Kingdom**Architectural Technician** · **Reference: ORCAM392** · **Location: Cambridge** · **Salary Expectations: £24,000 - £28,000** · Penguin Recruitment is delighted to be working with a RIBA Chartered Practice based in Cambridge. The exciting opportunity has arisen for a talented Arc ...
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Vehicle Technician
3 days ago
Auto Skills UK Cambridge, United KingdomVEHICLE TECHNICIAN · Basic Salary - Up To £36,000 · OTE - £45,000 · Working Hours -Mon - Fri8am - 5pm, Sat 8am - 1pm (1 in 3 on a rota) · Location - Cambridge · A proactive, consistent and efficient Vehicle Technician with an attention to detail in all their work required for Dea ...
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Assembly Technician
3 days ago
Liz Orpwood Recruitment Ltd Cambridgeshire, United KingdomHave you experience of building, assembly or perhaps testing electro-mechanical products or pcb/electronic products? · My client is seeking additional technicians for their team who can ideally demonstrate some, or all, of the following technical skills; · - Product assembly (mec ...
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Assembly Technician
1 day ago
Liz Orpwood Recruitment Ltd Cambridgeshire, United KingdomAre you an experienced assembly technician looking for a new challenge? My client is a friendly and successful specialist engineering company who are looking to expand their team. · With their innovative range of products that are supplied to a wide range of sectors, your respons ...
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Test Technician
1 week ago
D&A Recruitment Cambridge, United Kingdom**Test Technicians** are required in Huntington **£22,500 - £28,500** (depending on experience) Immediate start if desired, **Permanent Role**, On-site secure parking, Own vehicle or transport required to site. · This is a temp to perm position in **Huntington, Cambridgeshire.**S ...
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Laboratory Technician
1 week ago
Reed Scientific Cambridge, United KingdomReed Scientific are currently recruiting for a laboratory technician to join a cutting edge Cambridge biotech who are expanding rapidly over the next year. · Role: Laboratory Technician · Location: Cambridge · Hours: Full-time, Monday - Friday · Contract: Permanent · **Salary**: ...
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Mechanical Technician
5 days ago
Alecto Recruitment Ltd Cambridge, United Kingdom**Mechanical Technician - Power Station** · **Around £35,000 + Benefits (Monday to Friday)** · **Cambridge** · We are currently recruiting a Mechanical Technician to join the Maintenance department of an Energy from Waste Power Station in Cambridgeshire. · Alecto Recruitment is k ...
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Qualification Technician
5 days ago
Science Solutions Recruitment Ltd Cambridge, United KingdomCurrently recruiting for a Qualification Technician for a leading materials manufacturer based in the Cambridgeshire area. As a Qualification Technician you will be responsible for carrying out a variety of laboratory work including the physical and mechanicaltesting of materials ...
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Laboratory Technician
3 days ago
WALKER COLE INTERNATIONAL LTD Cambridge, United KingdomWalker Cole International are currently recruiting for a Laboratory Technician to join a global leading Clinical-Stage Biopharmaceutical company based in the Cambridge area. As the Laboratory Technician, you will be instrumental in supporting the operationsof the differing teams ...
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Sample Technician
5 days ago
SRG Cambridge, United Kingdom_Sample Technician required on a permanent basis, based in _Cambridgeshire_. Requiring a degree in Science. A great opportunity for a graduate_ · **Title: Sample Technician** · **Location: Cambridgeshire** · **Term: Permanent** · **Salary: £19,000-£22,000** · SRG are working with ...
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Animal Technician
2 days ago
University of Cambridge Cambridge, United KingdomWe are looking for an animal technician to join our friendly, hardworking team and be actively involved in the daily care and maintenance of aquatic species within our busy biofacilities in Cambridge. · The role holder shall assist the NACWO in caring for the animals by performin ...
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Production Technician
3 days ago
TEC PARTNERS LIMITED Cambridge, United KingdomMy client, a global supplier of innovative products for the drug discovery and drug development markets with their solutions saving time, cutting down material costs and simplifying complex operations. They create, design, and manufacture high quality, robustand innovative automa ...
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Vehicle Technician
4 days ago
Profitlink Group Cambridge, United KingdomOur client is looking for a Technician to join a busy team at their well-established PRESTIGE dealership in Cambridgeshire. Applicants must be qualified to at least NVQ Level 3 and have experience in a similar role at a franchised site, Rapid-Fit or independentgarage. All applica ...
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Animal Technician
2 days ago
University of Cambridge Cambridge, United KingdomWe are looking for an experienced animal technician to join our friendly, hardworking team to be actively involved in the daily care and maintenance of animals within our Germ Free biofacility situated in Cambridge. The job duties will involve general Isolator and Isocage husband ...
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Field Technician
5 days ago
SRG Cambridgeshire, United Kingdom**Job title: Agriculture Technician** · **Location: Whittlesford, Cambridgeshire** · **Contract length: 1 year** · **Hourly rate: £ circa £21,500** · SRG are working with a leading science-based agrochemical organisation; dedicated to bringing plant potential to life. Each of the ...
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Mechanical Technician
2 days ago
Polytec Personnel Ltd Cambridge, United KingdomLocation: Cambridge (CB25) · Duration: Ongoing · Hours: 40 hours a week with core hours of 9:30am until 3:30pm (Monday to Friday) · **Salary**: Competitive · Job Reference: 34411 · Polytec are looking for a Mechanical Technician for our Cambridge based client to assist in the bui ...
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Assembly Technician
4 days ago
Revision Recruitment Ltd Cambridge, United KingdomMy client are an internationally renowned manufacturer of complex parts for a variety of sectors and industries. · With sites across Europe, and a large production facility based in Cambridge, they are ideally placed to continue their growth through investment in both facilities ...
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Production Technician
4 days ago
Platform Recruitment Cambridge, United Kingdom**Cambridge -Production Technician · - £20-22k** · This company are_ manufacturers of high-precision monitoring solutions._ · **Main Duties**: · + Assemble products in accordance with the relevant documentation, technical drawings and BOMs · + Provide necessary information /techn ...
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Vehicle Technician
13 hours ago
Libra Recruitment Cambridge, United KingdomAs a Vehicle Technician your key responsibilities will be: · - Accurately and skilfully undertake diagnosis, repairs and servicing of motor vehicles to the highest standards and to the appropriate specification. · - Ensure full understanding of latest technology introduced on the ...
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Animal Technician
1 day ago
University of Cambridge Cambridge, United KingdomWe are looking for an experienced animal technician to join our friendly, hardworking team and be actively involved in the daily care and maintenance of animals within our biofacility situated in Cambridge. · The role holder shall perform general husbandry tasks, looking after we ...
IT Technician - Cambridge, United Kingdom - Jagex
Description
Description
Are you an IT Technician looking to develop your personal and technical skills? Do you want to work in a mixed and varied environment at one of the industry's largest and most successful MMO developers?
The role is based in the Internal IT Department. Your purpose is to own and manage helpdesk tickets and project requests whilst being an active member of the IT Department. You will also help assist with any other IT tasks when required.
This a real opportunity for someone that has the desire to develop in other areas across the department, from Security and Cloud initiatives, to continuous improvements.
What you'll be doing:
When you join Jagex you can look forward to a generous Perks & Benefits package including:
If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you'll be connecting with here. We support you to be set up for success no matter where you log in.
Flexibility really is the key to how we set up working schedules, we'll discuss your needs with you and be transparent about the working schedules of the team you'll be working with during our interview process.
About Jagex:
Make forever games with us.
Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.
We create spaces for our players to come together - with each other and with us - inside and outside of our games. We empower our players with real influence on the game's evolution. We help our players belong. Our community experiences give players a greater stake in what they're playing, creating loyal forever fans.
These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.
This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.
If this is something you want to be a part of, get in touch.
We have 500 of the industry's most talented individuals in our Cambridge studio; if you share our values and ambition, we'd love to talk to you. Worried you don't meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let's talk.
IT Technician professionals in Cambridge
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