Administration Assistant - Craven Arms, United Kingdom - Cawood Scientific

Cawood Scientific Craven Arms, United Kingdom

3 weeks ago

Full time

Description

Description

POST DETAILS

Job title:
Administration Assistant
Department
Customer Services

Reporting to:
Customer Services Manager

Name of Post Holder:

PURPOSE OF THE POST
To be committed to achieving the highest level of Customer Service to the customers of Sci-Tech Laboratories by assisting in the receipt of samples and general administration jobs within the department, adhering at all times to the requirements of ISO 17025: 2017

MAIN DUTIES
1. To assist with consumable requests from customers, to be sent out the same day when required (Highbury/Lloyds etc)
2.

To be responsible for ensuring sufficient stock levels are maintained in the consumable shed and front office and to keep these areas clean and organised.

To be responsible for purchase control and to ensure the suppliers product guide and quotations spreadsheet are updated and maintained.

To perform the monthly stock check of all areas, update the stock spreadsheet and send this to the Purchase Control manager.

5. To be responsible for sending off APHA Slopes every day.
6.

To assist with the registration of samples including sending sample queries to customers in an accurate and timely manner on Tuesdays and when are other staff are away or busy with other jobs which are priority.

7. To deal with the management and direction of enquiries from both existing and potential customers.
8. To assist with answering of phone calls when members of staff are unable to answer the phone.
9.

To amend reports when requested by the customer, noting that if a request is taken over the phone we need to ask the customer to send written confirmation of the request.

10.

To assist in sending out the Daily Notification Spreadsheets when members of staff are away or busy with other jobs which are priority.

11. To assist with importing of results when these have been brought up to the office.
12. To take responsibility for changing over the Server tape when other members of staff are away.
JD-4 – Admin Assistant- Issue - issued by T. Abraham 02/08/2023 Page 2 of 3
Any other reasonable requests.
Other Requirements
Personal
● To partake in any developmental training as required in compliance with the company standard
● To read and comply with company rules, procedures, agreements and any notices displayed by the Company
Quality
● To operate in line with the site Quality Management System with specific attention to reporting of non-conformances and knowledge of ISO 17025 accreditation requirements
Health and Safety
● All staff have a duty to work in accordance with the Health & Safety at Work Act (1974), COSHH Regulations and other relevant policies and procedures
Employee – sign and date
Manager – sign and date
Impartiality and Confidentiality Declaration Declaration Employee Signature
I declare that I shall execute my responsibilities impartially and objectively.

I declare that there is no conflict currently existing or extant from previous employment or other associations (including those of a personal nature) that would prevent or hinder me from doing so.

I shall maintain the strictest confidentiality in respect of information acquired as a result of my employment at Sci-Tech.

Should I become aware of any matter, whether business or personal, which impacts on impartiality, confidentiality or presents a conflict of interest I will report the matter to my line manager, Compliance Management or Human Resources
JD-4 – Admin Assistant- Issue - issued by T. Abraham 02/08/2023 Page 3 of 3
Person Profile

ATTRIBUTES ESSENTIAL DESIRABLE
Knowledge
This relates to the level and breadth of knowledge required to do the job, e.g. an understanding of a defined system, practice, method or procedure.
Industry knowledge/ knowledge of customer requirements
Understanding of ISO17025
Technical/Work-based Skills
This relates to the skills specific to the job, e.g. language fluency, typing skills, etc.
PC literacy including knowledge of Microsoft Office products.
General Skills/Attributes

This relates to more general characteristics required to do the job effectively, e.g., effective written communication skills, ability to delegate, motivation or commitment etc.

Able to identify needs and requirements to meet customer needs.
Ability to work independently using good judgement, and as a team player.
Exceptional organisational skills with a high consideration to detail and accuracy.
Excellent communication skills including written, verbal, listening, and customer service skills.
Confident and proactive telephone manner.
Resourceful, self-motivated with a strong work ethic.
Adept at time management and able to work with deadlines.
Experience
This is the proven record of experience and achievement in a field, profession, or specialism. This could include a minimum period of experience in a defined area of work (take care to ensure period stated is appropriate and not unnecessarily excessive)
Minimum 1 year of relevant customer service experience.
Proven experience within a similar customer-focused role.
Working in a similar or comparable business/industry would be advantageous.
Qualifications
Please state the level of education and professional qualifications and/or specific occupational training required.
GCSE passes or equivalent in Mathematics and English.

Receptionist/administrative Assistant

3 weeks ago

Craven Arms Medical Practice Craven Arms, United Kingdom

Greet patients and visitors to the practice. · Book in patients and visitors. · Respond to and/or direct all patient and visitor requests accordingly. · Answer incoming telephone calls, ensuring calls are documented and redirected accordingly. · Ensure computerised appointment sy ...
Administrative Assistant

2 weeks ago

Shropshire Council Church Stretton, United Kingdom

**Team Name** · Church Stretton School · **DBS Required** · Yes · **Contract Type** · Fixed Term · **End Date (if FTC or Temp)** · 31/08/2024 · **Weeks Per Year** · Term time plus two weeks · **Hours Per Week** · 30.00 · **Grade** · NJC Grade 4, SCP4 £10.98 per hour · **Actual S ...
Assistant Administrator

2 weeks ago

Woodland Grove Loughton, United Kingdom

**Working at Oakland Care will result in some excellent rewards & benefits including**: · - Free meals and drinks on duty. · - Bank Holiday enhancement pay. · - Refer a Friend Scheme paying up to £1000 per successful referral - for all roles within Oakland Care. · - Recognition a ...
Assistant Administrator

2 weeks ago

Woodland Grove Loughton, United Kingdom

**Working at Oakland Care will result in some excellent rewards & benefits including**: · - Free meals and drinks on duty. · - Bank Holiday enhancement pay. · - Refer a Friend Scheme paying up to £1000 per successful referral - for all roles within Oakland Care. · - Recognition a ...
Administration Assistant

1 week ago

Oakland Care Loughton, United Kingdom

**Working at Oakland Care will result in some excellent rewards & benefits including**: · - Free meals and drinks on duty · - Bank Holiday enhancement pay · - Refer a Friend Scheme paying up to £1000 per successful referral - for all roles within Oakland Care · - Recognition and ...
Administration Assistant

3 weeks ago

Haslers Loughton, United Kingdom

**Company Profile** · Haslers are a leading firm of Chartered Accountants, Business Advisers, Tax, VAT, Corporate Finance and Restructuring specialists based in Loughton, operating for a variety of clients in various sectors throughout Essex and Northeast London. · As a complete ...
Administration Assistant

3 weeks ago

Primary Care Careers Loughton, United Kingdom

**About the Role**: · Loughton Health Centre has an opportunity for an administration assistant to join our busy practice support team, on a part-time basis for 15-16 hours per week. The role is offered on a fixed-term contract, for 8 months, to cover maternity leave. · This a va ...
Administration Assistant

3 weeks ago

Haslers Loughton, United Kingdom

Who are we? · Haslers are a leading firm of Chartered Accountants, Business Advisers, Tax, VAT, Corporate Finance and Restructuring specialists based in Loughton, operating for a variety of clients in various sectors throughout Essex and Northeast London. · As a complete financia ...
Administration Assistant

3 weeks ago

Athena Worksufaces Ltd Tenbury, United Kingdom

Athena Work Surface Fabrications are manufacturers and installers of quartz, natural granite, and sintered stone worksurfaces, supplying the UK's largest housebuilders. · Since 2014, we've built our operation from our Worcester-based manufacturing facility. Our technical expertis ...
Administration Assistant

1 week ago

RE Recruitment Leominster, United Kingdom

Our client is seeking an Administration Assistant to join their expanding business in Leominster. This is a temporary position, initially for 3 weeks but it could extend further. · Pay: · - £9.75 p/h · Shift pattern: · - Monday to Friday · **Duties**: · - General office admin dut ...
Administrative Assistant

3 weeks ago

Sight Loss Shropshire Shrewsbury, United Kingdom

Job description · This is a flexible part-time role within a small team, working for a local charity that cares about its community. · Sight Loss Shropshire, a long-established sight loss charity based in Shrewsbury, have an exciting opportunity for an Administrator to deliver hi ...
Administrative Assistant

3 weeks ago

Maninplace Estate Ltd Telford, United Kingdom

Job Advert · Maninplace is a busy and growing organisation providing accommodation and support services to vulnerable adults who are rough living or homeless in the Telford and Wrekin area. · As the "Administrative Assistant" your key tasks will be to provide administration suppo ...
Administrative Assistant

2 weeks ago

KGJ Insurance Brokers (Stourbridge) Ltd Stourbridge, United Kingdom

**About us** · KGJ Insurance Brokers (Stourbridge) Ltd is a small business in Stourbridge. We are professional, independent and supportive. · Our work environment includes: · - On-the-job training · - Relaxed atmosphere · - Growth opportunities · - Safe work environment · Founded ...
Administration Assistant

1 week ago

Recruitment Direct Leominster Ltd Leominster, United Kingdom

We are currently seeking a Administration Assistant to join our rural Leominster client on a full time, permanent basis. This is an ideal opportunity for an experienced administrator, with an interest in purchasing, to join a fast-paced, hardworking team. · **What you can expect* ...
Administration Assistant

3 weeks ago

D B Roberts Property Centres Shrewsbury, United Kingdom

We are currently seeking both Part Time and Full Time Administration Assistants. As an Administration Assistant, you will play a crucial role in supporting our team by managing various administrative tasks. · **Responsibilities**: · - Handling incoming phone calls and inquiries i ...
Administration Assistant

3 weeks ago

Dudley Group NHS Foundation Trust Brierley Hill, United Kingdom

**Administration Assistant, Band Hours Permanent Contract** · An opportunity has arisen for an administration assistant to work within the Dudley Clinical Hub in Dudley Group. · You will be a part of small team of administrators; you will be an adaptable and confident team member ...
Administrative Assistant

1 week ago

The Autism Service Shrewsbury, United Kingdom

**THE OPPORTUNITY** · We are seeking an administrative assistant on a full-time basis to join the existing team, working from The Autism Service head office in Shrewsbury. · Previous experience of the NHS or working in a healthcare setting is desirable, along with an excellent wo ...
Administrative Assistant

2 weeks ago

The Autism Service Shrewsbury, United Kingdom

**THE OPPORTUNITY** · We are seeking an administrative assistant on a full-time basis to join the existing team, working from The Autism Service head office in Shrewsbury. · Previous experience of the NHS or working in a healthcare setting is desirable, along with an excellent wo ...
Administration Assistant

3 weeks ago

Four squared recruitment Stourport-on-Severn, United Kingdom

**Location**: · - Stourport**Date Posted**: · - 14/08/2023**Employment Type**: · - Permanent**Salary**: · - £25,000**Job Ref**: · - SA-866You will be working for a well established company based within Stourport. This business are specialists in the products and service they prov ...
Administrative Assistant

2 weeks ago

Lucton School Leominster, United Kingdom

We are looking for an organised and reliable **Administrative Assistant** to join our team · As our **Administrative Assistant**, you will play a crucial role in supporting the administrative functioning of the school. Reporting to the Head, the role involves working on the Schoo ...