Account Manager - Staines-upon-Thames, United Kingdom - Marisa Peer

Marisa Peer Staines-upon-Thames, United Kingdom

1 week ago

Description

Package: 37500per annum plus commission
Reports to:Assessments Manager
Hours ofWork: MonFri (Hybrid/Remoteworking)

General Role Description:

To be responsible in conjunctionwith team and Director for account management of existingmembership accounts.

Responsible for ensuringcustomer satisfaction and ensuring membership renewal for CPDStandards Office PTE and Dual accreditation. Working within a teamtowards agreed set targets and goals.

To providea high level of membership support and ensuring all queries areresponded to in an efficient professional and timely manner in linewith the companys goals and following the processes andprocedures.

The company is small but growing andthe Postholder will be expected to work as a team and support oneanother. You may be asked to undertake other duties than thoselisted below to assist this.

Jobrole:

To be ultimatelyresponsible for ensuring 90% membership renewal to be achieved byregular contact assistance and ensuring total clientsatisfaction.
Building and maintaining strongrelationships. Build member engagement through promotion of memberbenefits and events to the current memberbase.
Conducting face to face/ zoom membershipmeetings with clients on a regular basis as directed by internalprocesses and management directives
Businessdevelopment activities to expand current member accounts upsellingand increasing portfolios and offering client solutions for theirmembership.
Working with Marketing to ensurethat members receive the best possible value for theirmembership.
Respond to membership enquiries asrequired.
Responsible for annual renewalpayments.
Accurately recording allcommunications on internal CRM system implementing any updates frommember/interactions andmeetings

KnowledgeSkills&Experience

Goodstandard of education
Ability to ensure clientretention and ensure renewals
Previous salesand account management experience minimum 2 yearsexperience
High degree of accuracy andattention to detail
Ability to persuadeinfluence and negotiate effectively at all levels within andoutside the organisation and ability to work with a wide range ofclients
Experience and understanding of CPD CPDschemes and requirements (DESIRABLE)
Ability towork on own initiative to ensure all membership opportunities arecaptured and explored and solutions provided tomembers
Experience of presenting to clients andsenior management
Ability to work as a memberof a team and be adaptable within thecompany
Excellent organisational and timemanagement skills and ability to prioritiseworkload
Good critical thinking andproblemsolving skills
A strong understanding ofcustomer and market dynamics andrequirements
Ability to present a professionalimage at all times in line with company dress codepolicy
Good IT skills including experience of:MS Office CRM systems

Account Manager

1 week ago

Right Now Recruitment Staines-upon-Thames, United Kingdom

Are you a driven, supportive and ambitious Individual, who is looking for a new and exciting managerial opportunity? · Would you be excited by the prospect of joining a rapidly growing recruitment organisation as a dedicated Account Manager? · Joining a very successful team, you ...
Account Manager

1 week ago

Jewson Staines-upon-Thames, United Kingdom

**The Role** · **Is this role right for me?** · First and foremost, we always want to recruit talented people that align well with our values and way of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support req ...
Management Accountant

1 day ago

KM4 Group Egham, United Kingdom

Do you want to utilise your management accounts experience in a friendly flexible environment, enjoy being busy, but want to be able to build relationships and understand the businesses you support? · In this hybrid (full or part time) role your work will be varied and there are ...
Management Accountant

1 week ago

Wade Macdonald Egham, United Kingdom

**Management Accountant - £40,000 - £50,000 - Hybrid from Egham** · **The Company** · Wade Macdonald are delighted to be partnering with the UK arm of an international renowned group of companies based in Egham as they search for a Management Accountant to support the monthly rep ...
Account Manager

1 week ago

FMC Global Talent East Anglia, United Kingdom

FMC Meditech are currently working with a global manufacturer of speciality medical devices. They are looking for an Account Manager to join their team in East Anglia and represent a portfolio of Vascular access devices. · **The company** · Our client is a well-respected medical ...
Account Manager

1 week ago

Syntech Recruitment Ltd Chertsey, United Kingdom

**Account Executive** · £25-33k · Based out of Chertsey · Syntech Recruitment are currently working with a bespoke design and manufacturing business based close to Chertsey, Surrey. The successful account executive would be tasked with booking demos of the product, liaising with ...
National Account Manager

1 week ago

Pilgrim's Food Masters Staines-upon-Thames, United Kingdom

About Pilgrim's Food Masters · We are Pilgrim's Food Masters, part of the Pilgrim's family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish h ...
Management Accountant

1 week ago

Reed Accountancy London Heathrow Airport, United Kingdom

**Interim Senior Management Accountant**wanted for rapidly growing logistics company · Location**:Heathrow** · Duration**:3-4 months may extend** · We are seeking a highly skilled and motivated Management Accountant to join our rapidly growing international business located at He ...
National Account Manager

1 week ago

Pilgrim's Food Masters Staines-upon-Thames, United Kingdom

About Pilgrim's Food Masters · We are Pilgrim's Food Masters, part of the Pilgrim's family since September 2021, (previously part of Kerry Foods) and we have a proud history of developing brilliant food for our customers and consumers that is enjoyed in millions of UK and Irish h ...
Management Accountant

1 week ago

Reed Finance Heathrow, United Kingdom

Urgently seeking immediately available Qualified Management Accountant for an Interim position ( possible Temp to Perm) for a client based near Heathrow. Experience of full management accounting needed and experience within a logistics/cargo/distributionor aviation industry a dis ...
Management Accountant

4 days ago

Reed Accountancy Hillingdon, United Kingdom

A fantastic client of mine are seeking an available Management Accountant to join their team on a 1 year interim basis. This role is based near Uxbridge and hybrid working is available. This is a full time position based within the education sector. Schoolsexperience is essential ...
Management Accountant

1 week ago

Reed Finance London Heathrow Airport, United Kingdom

Large multinational organization in logistics company Looking for an experienced Interim Management Accountant. Wonderful opportunity for someone looking to enter the corporate world. Minimum 3 months but may extend likely to extend. · What will I do ? · - Completing and consolid ...
Account Manager

3 days ago

EW Recruitment Limited Colnbrook, United Kingdom

Job title: Account Manager · **Salary**: Up to £30,000 + Bonus · Location: Colnbrook · **Duties**: · - Dealing with inbound client calls · - Building long term relationships with key accounts · - Learn all products provided by the company · - Amend and maintain accurate records o ...
Pr Account Manager

2 days ago

Cantello Tayler Recruitment Egham, United Kingdom

PR Account Manager · Cantello Tayler Recruitment are currently recruiting for a PR Account Manager to join our client based in Egham. · The successful PR Account Manager will be responsible for: · - Being the daily point of contact with key media contacts · - Developing industry, ...
National Account Manager

1 week ago

Appcastenterprise Egham, United Kingdom

**Requisition ID** 43741 · **Position Type** FT Permanent · **Recruiter **#LI-VP2 · **Posting Type** LI · **About Kerry** · Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create ...
Accounts and Outsourcing Manager

3 days ago

Pro Talent South East England, United Kingdom

ProTalent are currently working with a well-established and hugely respected accountancy practice to recruit an Accounts and Outsourcing Manager for their team in the South East. · **The firm**: · Well established accountancy practice offering the full range of accountancy and bu ...
Accounts and Assistant Manager

3 days ago

Pro Talent South East England, United Kingdom

ProTalent are currently working with a well-established and hugely respected accountancy practice to recruit an Accounts and Assistant Manager for their team in the South East. · **The firm**: · - Well established accountancy practice offering the full range of accountancy and bu ...
Forensic Accounting Manager

2 days ago

Pro Talent South East England, United Kingdom

ProTalent are currently working with a well-established and hugely respected accountancy practice to recruit a Forensic Accounting Manager for their team in the South East. · **The firm**: · - Well established accountancy practice offering the full range of accountancy and busine ...
Regional Account Manager

1 week ago

Wolseley South East England, United Kingdom

**Salary up to £40,000 + Car/Allowance £5,000 + Bonus** · **About the role** · Our successful and driven team in New Build have an exciting opportunity at Wolseley UK for a Regional Account Manager to join the National Sales Team. · The geographical area you will be covering is N ...
Sales Account Manager

1 week ago

Tagged Resources East Anglia, United Kingdom

**The Company**: · Our client is a leading Home Fragrance Company and are seeking a Sales Account Manager to join their team. You will new business focused, upsell and have a focus on achieving growth and hitting sales targets. · **The Role**: · - Management of large volume & int ...