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Lead, Customer Support
3 weeks ago
e2open Manchester, United Kingdom**Lead, Customer Support** · **Department: Global Support** · **Business Unit: Corporate** · **Reports: Manager, Client Support** · **Direct Reports: Y** · **POSITION OVERVIEW** · The Lead, Customer Support, is a member of the Global Support Team, responsible for leading a team o ...
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Technical Support Lead
1 week ago
Velo Solutions Manchester, United KingdomOverview: · This lead role is within the Cloud Support remit of the business. You will be a goal-oriented self-starter and who will take ownership of the position, motivate a team and lead by example. You'll be joining a team this is responsible for effective provisioning, instal ...
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Tech Support Lead
1 week ago
MRJ Recruitment Manchester, United KingdomIn Trafford, our client is a well-established, multi-award-winning law firm that supports those in need. They're looking for an empathetic and supportive IT professional to join their IT Operations Team as a tech support lead and headline projects, overseestakeholders and manage ...
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Lead Support Worker
2 weeks ago
Langdon Manchester, United KingdomThe Lead Support Worker provides a person-centred service to all members, building relationships with them, their families and the local community. · The role is also responsible for supporting a team of support workers to enable our members to live as independently as possible. ...
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Peer Support Lead
3 days ago
The Hepatitis C Trust Manchester, United Kingdom**Salary**: £26,500 · Location: Manchester and East Cheshire · Contract: 18-month fixed term contract (with possible extension) · 37.5 hrs per week, 25 days' annual leave + additional Christmas leave · - Closing date: December 4, 2023 · **Would you like to be part of a global eff ...
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Applications Support Lead
1 week ago
NCC Group Manchester, United KingdomRole purpose · You will be responsible for the day to day management of the Application Support Analysts ensuring that NCC Group employees, receive a high standard of service and support. · Key accountabilities: · - Build relationships with key stakeholders to understand support ...
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Project Support Lead
1 week ago
GreaterSport Manchester, United KingdomWorking across the Greater Manchester City region, you will play an important role in strengthening and championing the benefits of physical activity, reducing inequalities and contributing to health, wealth and wellbeing. Providing administrative and project support across Great ...
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D365 Manufacturing Support Lead
1 week ago
Nigel Frank International Limited Manchester, United KingdomD365 Manufacturing support lead · LV/09472_ · D365 Manufacturing support lead - Manchester/Remote - c · - 50k · Here at Nigel Frank we have been selected by one of our closest clients in the form of a Microsoft Gold Partner to help source for them a new D365 support analyst. The ...
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Customer Support Team Lead
1 week ago
Street Group Manchester, United KingdomManchester (Hybrid, up to 2 days WFH) | £26k-£30k · Street Group is one of the fastest-growing PropTech companies in the UK. We want to be the leading creator of delightful experiences for everybody involved in buying, selling, renting and letting property, regardless of their in ...
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Customer Support Team Lead
2 weeks ago
Macrium Software Inc Manchester, United KingdomMacrium Software protects the most valuable asset in the world - data. We're laser-focused on providing the most reliable and effective data backup and recovery solutions possible. We're dedicated to creating dependable software, providing quality service, and maintaining superio ...
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App Support Team Lead
1 week ago
Shield Safety Group Manchester, United Kingdom**Role Overview** · **Key Responsibilities** · - Ensuring suitable and manageable work is available for direct reports, observing priorities, dependencies and time commitments whilst fostering a positive working environment. · - Helping new customers through their critical RiskPr ...
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Positive Behaviour Support Lead
2 weeks ago
Northern Care Alliance NHS Foundation Trust Manchester, United KingdomThis is an exciting opportunity for suitably skilled, committed and enthusiastic Registered Learning Disability Nurses to join a well estblished Learning Disability Service to lead on Positive Behaviour support accross the Salford system. · As part of a fully integrated Health & ...
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Team Lead, Underwriting Support
1 week ago
AIG Manchester, United KingdomTeam Leader, Underwriting Support · Who we are · American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings ...
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D365 Manufacturing Support Lead
6 days ago
Nigel Frank International Manchester, United Kingdom**D365 Manufacturing support lead - Manchester/Remote - c£50k** · Here at Nigel Frank we have been selected by one of our closest clients in the form of a Microsoft Gold Partner to help source for them a new D365 support analyst. The successful specialist they are keen to acquire ...
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Customer Service Support Lead
2 days ago
Spinwell Manchester, United KingdomRole: Customer Service Support Lead REF 66256 · Contract Length: 6 months · Location: Hybrid/London or Manchester on ad · - hoc basis when required, mainly remote role · IR35: Inside · Pay Rate to Intermediary: £200-£250 per day · Security Clearance: BPSS · Spinwell is recruiting ...
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Application Support Team Lead
2 days ago
Oliver James Associates Manchester, United KingdomWe're looking for an Application Support Team Lead to join an industry leading organisation that are going through a period of growth due to continued success (Even during the last few years) · You'd be joining to lead their Service Desk Environment - a small but dedicated team, ...
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Technical Support Team Lead
22 hours ago
Identifi Global Greater Manchester, United KingdomTechnical Support Team Lead - Manchester (Fully on-site). · - £30,000 - £35,000 - Great office facilities including a free virtual Gym. · - You will be the Second in Command to the IT Manager. · **Technical Support Team Lead** · **Manchester (Fully on-site)** · **£30,000 - £35,00 ...
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Customer Service Support Lead
2 days ago
COMX Manchester, United KingdomThis role is Inside IR35. · Contract Length**: 6 month duration · Location: Hybrid Role - London/Manchester · Clearance: DBS · Essential Skills · - Excellent communication and writing skills. · - Excellent organisational skills and attention to detail · - The ability to work at p ...
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Q Room Student Support Lead
3 weeks ago
Trafford Council Manchester, United KingdomGreat Stone Road · Stretford · Manchester · M32 0XA · Phone: · Fax: · Q ROOM STUDENT SUPPORT LEAD · Band 3 £21,968 - £24,054 pro rata · 36.25 hours per week, term time plus 2 weeks (i.e. 40 weeks) · (full-time actual salary £19,274) · Stretford High School is "a safe and caring ...
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Lead Oracle Cloud ERP Support Consultant
3 weeks ago
SOM-3 RECRUITMENT LIMITED Manchester, United Kingdom**Role**:Lead Oracle Cloud ERP Support Consultant · **Salary**:£100k · **Location**:Manchester/ London/ Cheltenham (100% office based) · **Security clearance is required for this position however you are not required to currently hold any clearance.** · **Responsibility** · - Man ...
Contract Management Support Lead - Manchester, United Kingdom - Oliver James Associates Ltd.
Description
We're looking for an Application Support Team Lead to join an industry leading organisation that are going through a period of growth due to continued success (You'd be joining to lead their Service Desk Environment - a small but dedicated team, you remit covering both Application and Infrastructure.Their solutions help their clients better connect with the communities they serve, using Data Science etc to create positive customer engagement in the most efficient & effective way possible- addressing significant challenges within this space.
You'll be at the forefront of ensuring the seamless operations of Application Support.The leadership & direction you provide will drive process improvement practices and further empower data driven decision making
To collaborate with cross-functional teams to monitor application performance
Proactively identify & address issues to minimise downtime, ensuring optimal performance.
Lead new initiatives to enhance service desk best practice
Implement best practice for Incident Management , resolution and efficiency
Collaborate with wide stakeholders to optimise system performance
Lead and mentor a team of support analysts.
We're looking for someone from either an IT Support or Application support background that is used to driving efficiency and best practice across a team.
This is not a hands on role but is focused around driving performance and efficiencyA flexible hybrid role, you must be a commutable distance from Manchester for a couple of days a week in the office.