- Key point of contact for customers both on the Telephone and via email.
- Assist customers with support on how to use the online system and provide support when placing orders.
- Problem solving for customers - anticipating changes in demand and supply
- Tracking data to ensure high levels of quality of service delivery.
-
Tosca Dudley, United Kingdom Full timeJOB TITLE: Commercial Graduate Programme – Customer focus and Data Analysis Ref J002633 · COMPANY: Tosca · SALARY: £24,000-£27,000 · LOCATION: Dudley, West Midlands · THE COMPANY: · Tosca's Mission is to revolutionise the flow of goods through the supply chain, eliminating waste ...
-
Head of Data Insight and Analysis
2 days ago
Birmingham City University Birmingham, United Kingdom**Location**: · - Curzon Building**Salary**: · - £50,321 to £54,699 per annum- Permanent**Post Type**: · - Full Time**Release Date**: · - 14 August 2023**Closing Date**: · hours BST on Sunday 10 September 2023**Interview Date**: · - Thursday 28 September 2023**Reference**: · Birm ...
-
Data Analysis
2 weeks ago
Dept for Business and Trade Birmingham, United KingdomHays are delighted to be partnering with the Office for Product Safety Standards (OPSS) to recruit a key role within their highly regarded legal team – Data lawyer. This is a fantastic opportunity for an experienced lawyer who is looking to work for a national regulator and join ...
-
Data Analysis
2 weeks ago
Dept for Business and Trade Birmingham, United KingdomHays are delighted to be partnering with the Office for Product Safety Standards (OPSS) to recruit a key role within their highly regarded legal team – Data lawyer. This is a fantastic opportunity for an experienced lawyer who is looking to work for a national regulator and join ...
-
Data Analysis Graduate
1 week ago
Lovin- JobBoard Birmingham, United KingdomGeographical Information Systems Graduate (Birmingham) August 24 start · At AECOM, we're delivering a better world. to clean water, or transforming skylines, our work helps people and communities thrive. infrastructure consulting firm, partnering with clients to solve the world' ...
-
National Crime Agency Stratford, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £32,892- Roles based in London will receive an additional London Weighting of £3,847. Recruitment and Retention Allowance: This is currently set at £1,000 for this post. The RRA is an enhancement to the role and is reviewed a ...
-
Senior Analyst, Data and Analysis
1 week ago
Digitas Birmingham, United KingdomOverview · Senior Analyst, Data & Analysis · The Data & Analysis team uses data-driven insights to fuel strategic growth for clients. We believe that data should never exist in a vacuum; instead, it should be put to work to bring the best ideas and stories to our clients. · To ...
-
Associate Director, Data and Analysis
1 day ago
Digitas Birmingham, United KingdomOverview · Associate Director – Data & Analysis · The Data & Analysis team uses data-driven insights to fuel strategic growth for clients. We believe that data should never exist in a vacuum; instead, it should be put to work to bring the best ideas and stories to our clients. ...
-
Data Analysis Assistant
1 week ago
Headturner Search Worcester, Worcestershire, United KingdomOur client partners with local authorities to manage flood risk associated with new development sites. Currently, we're sourcing a specific candidate for a pivotal role focused on flood risk management through consultative engagement in planning applications. · Background in floo ...
-
Analysis and Data Lead
2 days ago
Jonathan Lee Recruitment Ltd Stratford-upon-Avon, Warwickshire, United KingdomDo you have vehicle engineering experience, and are you seeking a new contract in Gaydon? Jonathan Lee Recruitment is helping a collaborative company recruit a Durability and Robustness Programme Leader, and the role comes with an Umbrella contract rate of £31.25 per hour (Inside ...
-
Data and Analysis Assistant
2 weeks ago
VolkerWessels UK Ltd Worcester, Worcestershire, United KingdomVolkerLaser repairs, strengthens and waterproofs concrete and steel structures, offering a tailored package of specialist works to clients across the UK. Our structural solutions include bridge deck waterproofing, expansion joints, concrete repair and cathodic protection works, s ...
-
Senior Data Analyst
1 week ago
Connect2Dudley Dudley, United Kingdom**Purpose of the Job**: · - Preparation of corporate management information to support the informed decision making and strategic direction of the Council's senior management teams. · - Responsible for co-ordinating local authority mandatory data submissions/statutory returns to ...
-
Quality Inspector
1 week ago
Pertemps Black Country Perms Dudley, United Kingdom**Quality Inspector · Location: Dudley · **Salary**: £30k · Hours: 37.5 hours (working rotating double days)** · **Role Purpose**: · Ensure components meet customer requirements/specifications by conducting first off analysis, testing the product in line with PQR requirements ens ...
-
Production Administrator
5 days ago
MET Recruitment UK Ltd Dudley, United Kingdom**Key Responsibilities** · - Collecting and processing high volume of production data. Entering data onto Excel spreadsheets in a timely, and efficient manner · - Challenging the information supplied by Area/Team Leaders · - Analysis of data to ensure the information collected is ...
-
Quality Inspector
1 week ago
Pertemps Black Country Perms Dudley, United KingdomAre you an experienced Quality Inspector seeking permanent employment in Dudley? If yes we want to hear from you · We are delighted to be working with a prestigious manufacturing business based in the heart of the Black Country. Specializing in an array of plastic parts and tooli ...
-
Digital Marketing Assistant
2 weeks ago
Reed Business Support Dudley, United Kingdom**Are you a creative marketeer?** · **Do you love a little luxury in your life?** · I am excited to be working along side a luxury, high end specialist within the design and manufacturing industry in the recruitment of their new Creative Digital Media Assistant · This role will j ...
-
Second in English
6 days ago
The Link Academy Dudley, United KingdomThis is an ideal opportunity for somebody keen to embark on a middle leadership role. We are therefore looking for a flexible practitioner with drive, commitment and an unrelenting focus on the progress of all of the students in the Academy. · Teaching and Learning is supported b ...
-
Digital Project Facilitator
2 days ago
Black Country Healthcare NHS Foundation Trust Dudley, United KingdomActively support the development and enhancement of the Trusts IT Development. Work within project management governance systems and processes. Utilise PRINCE2 principles to deliver a range of defined small-medium scale projects, ensuring overall outcomes and benefits are deliver ...
-
QHSE Coordinator
2 days ago
Meridian Business Support Limited Dudley, United Kingdom Full timeWe are recruiting for a QHSE Coordinator to work for a leading steel fabricating company based in Dudley. This company is well established with 30 years of experience in supplying enclosures that house electrical devices and they continue to invest in modern technology and equipm ...
-
Digital and Transformation Lead
1 week ago
The Ridgeway Surgery Dudley, United KingdomJob responsibilities The core objective of the Digital and Transformation Lead role is to support the PCN and its practices to deliver ongoing improvement to services. This expertise will be used to: Work alongside practices to understand current challenges to effective service d ...
Commercial Graduate Programme – Customer focus and Data Analysis - Dudley, United Kingdom - Discovery
Description
Commercial Graduate Programme – Customer focus and Data Analysis
COMPANY: Tosca
SALARY: £24,000-£27,000
LOCATION: Dudley, West Midlands
THE COMPANY:
Tosca's Mission is to revolutionise the flow of goods through the supply chain, eliminating waste at every turn. For 60 years Tosca have developed innovative solutions that deliver supply chain improvements and measurable value for suppliers, growers and retailers. Tosca has been at the forefront of the reusable revolution from the very beginning.
How do they do it?
Tosca source and provide pallets, retail displays, crates for transport, dollies and bulk containers to some of the biggest businesses in the UK and globally such as Primark, Asda, Aldi, Coca Cola, Britvic and Princes and many more.
MAIN PURPOSE OF THE ROLE:
The key purpose of the Commercial graduate role is to work within the Customer Service team to provide exceptional communication, data insight and problem solve with customers. You will be the first contact for existing customers but also new customers where you will need to provide support with onboarding, review account status, support customer audits and account checks with the finance team
DUTIES AND RESPONSIBILITES:
THE INDIVIDUAL:
Tosco are looking for an engaging, ambitious, and confident individual to be able to build professional relationships with their customers daily. Excellent numerical skills and attention to detail will be important when it comes to carrying out end account checks to ensure invoices have been raised correctly. Tech savvy to be able to use the systems accordingly and to be able to help customers when using the systems. Ideal for an articulate, self-motivated and organised individual who t has had some retail, logistics or customer facing exposure would be advantageous.
The selected individual will be enrolled onto the Introduction to Business Programme and will also be given training within the specific job role.
PLEASE NOTE:
By submitting this application, you agree for Discovery to store your details and contact you regarding this application and any future roles we think you'll be interested in (in line with our Privacy Policy, available on our website). You can unsubscribe at any time by emailing us.
All applications will be processed through Discovery, the retained managing consultants. Due to high volumes of applications, only those successful on application will be contacted for interviews.
