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    Customer Account Manager - Braintree, United Kingdom - Just Recruitment Group Ltd

    Default job background
    Full time Construction / Facilities
    Description

    Just Recruitment is delighted to support a growing organisation based in Earls Colne - actively seeking an experienced and motivated Customer Account Manager to join its dynamic team.


    Main Responsibilities:
    Assisting with the onboarding of our new clients, working closely with the Management team
    Assisting the Senior Customer Account Manager with client account health on the Warehouse Management System (WMS)
    Supporting the Management team with customer service issues, aiming for successful resolution through liaison with all department managers and clients
    Supporting the Management team manage our client expectations of our capabilities, including actual and potential service achievement
    Supporting our managers to build and maintain the client relationship
    Answering and directing telephone calls
    Answering emails
    Meeting and greeting site visitors


    Person Specification:
    Previous experience working in an office or customer-service based role
    Excellent customer service
    Excellent verbal and written communication
    Excellent organisational skills
    Ability to use Microsoft Word and Outlook

    Free parking
    Monday - Friday 8.30am pm


    Due to location you will need to drive


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