- Take pride in providing an excellent customer service experience
- Enjoy the buzz of a fast paced working environment
- Thrive in a team environment
- 30 days holiday per year (including Bank Holidays) that will increase with length of service.
- Recommend a Friend Scheme.
- Discounted days out with family and friends.
- Retail discounts saving £££'s on shopping and dining out.
- Fully funded, Nationally Recognised Qualifications.
- Manufacturer specific training.
- Salary Finance.
- 24 hour access to the Employee Assistance Programme and designated site Mental Health First Aiders.
- Team member Pension Scheme contributions.
- Friends & family Customer Referral Payments
- Discounts on products and services that we provide for family and friends.
- Meeting and greeting customers, ensuring an excellent level of customer service from the very beginning.
- Liaising with customers both face-to-face, by telephone and e-mail, understanding their requirements, interpreting them and advising if and when we are capable of satisfying them.
- Maintaining Service/MOT Planners and Workshop Loading, advising customers and the Workshop when vehicles are due in and completed.
- Taking responsibility for the receipt of and handover back of customer vehicles. The release and return of courtesy vehicles, carry out handover checks etc.
- Administration duties including pre populating job cards.
- Keeping customers up to date with the status of their vehicles and any further actions or costs required; gaining authority where necessary.
- Previous experience working in a similar role.
- Experience of a busy, fast paced office environment.
- Exceptional Customer Service skills and a positive can do attitude.
- The ability to calm and manage difficult situations.
- Unlimited confidence, resilience, drive, energy and talent along with a professional manner.
- Excellent organisation skills and the ability to demonstrate a methodical approach to your workload.
- Strong administration skills and excellent attention to detail.
- Willingness to learn and develop
- An enthusiastic, team player mentality.
-
Service Advisor
1 week ago
BMW Group Retail Glasgow, United KingdomArnold Clark is looking for a Service Advisor. · **Your role** · Arnold Clark Service Advisors are responsible for delivering fantastic customer service for all our customers who bring their vehicles in for repair. · As a Service Advisor, you'll give everyone who comes into the S ...
-
Service Advisor
1 week ago
Pendragon Glasgow, United Kingdom**Service Advisor** · **Stratstone Mercedes-Benz of Giffnock** · **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · ...
-
Service Advisor
3 days ago
Pendragon Glasgow, United Kingdom**Service Advisor** · **Stratstone Mercedes-Benz of Giffnock** · **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** · ...
-
Service Advisor
2 days ago
Zenith Glasgow, United Kingdom**Service Advisor - Glasgow** · Zenith Vehicles in Glasgow has an exciting opportunity for an experienced, hardworking and highly motivated **Service Advisor** to join our busy team. · Working out of our Glasgow site (Baillieston G69), you'll be an integral part of the team. · We ...
-
Service Advisor
1 week ago
Zenith Glasgow, United Kingdom**Service Advisor - Glasgow** · Zenith Vehicles in Glasgow has an exciting opportunity for an experienced, hardworking and highly motivated **Service Advisor** to join our busy team. · Working out of our Glasgow site (Baillieston G69), you'll be an integral part of the team. · We ...
-
Service Advisor
2 days ago
Macklin Motors Glasgow, United Kingdom**Macklin Motors Toyota Glasgow** · Here at **Macklin Motors Toyota Glasgow**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look ...
-
Service Advisor
4 days ago
Macklin Motors Glasgow, United Kingdom**Macklin Motors Toyota Glasgow** · Here at **Macklin Motors Toyota Glasgow **, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a loo ...
-
Service Advisor
4 days ago
BMW Group Retail Glasgow, United KingdomDouglas Park Glasgow is looking for a Service Advisor. · **Your role** · What you will do: · - Help contribute towards the team's daily workload · - Process invoices, paperwork, and customer details · - Liaise directly with customers providing a second to none level of service · ...
-
Senior Service Advisor
1 week ago
Pendragon Glasgow, United Kingdom**Senior Service Advisor** · **Evans Halshaw Glasgow Ford Commercials** · **Salary of £25,659 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales ser ...
-
Customer Service Advisor
1 week ago
Search Consultancy Glasgow, United KingdomUK Customer Service advisor role · The company · You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service ...
-
Customer Service Advisor
4 days ago
Search Consultancy Glasgow, United KingdomUK Customer Service advisor role · The company - Indigo light house · You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the ...
-
Customer Service Advisor
1 week ago
Webhelp Glasgow, United Kingdom**Advisor** · **Location** · - Glasgow, United Kingdom**Language** · - English*** · **Job Advert**: · We are looking for collaborative and dedicated Customer Service Advisors - Complaints to join our inclusive and friendly team. This full-time complaint handling role is based in ...
-
Customer Service Advisor
2 days ago
Search Consultancy Glasgow, United KingdomAre you customer focused and pride yourself on providing excellent customer service? · Are you looking for a customer service role within the call centre space that requires NO weekend working or late nights? · Then this Customer Service Advisor role is for you · The company · Yo ...
-
Customer Service Advisor
1 week ago
Search Consultancy Glasgow, United KingdomJob: Customer Service Advisor (Trainee Debt Advisor) · Location: Glasgow City Centre · **Salary**: £22k - £25k · Shifts: Monday - Friday (1 in 4 Saturdays) · Search are delighted to be exclusively supporting a highly successful, Scottish Financial Services business as they look t ...
-
Patient Services Advisor
6 days ago
Nuffield Health Glasgow, United KingdomHEAD OFFICE · Patient Services Advisor · Patient Services Advisor · Glasgow Hospital | Outpatients | Permanent| Full-Time · £21,333 per annum · 37.5 hrs per week · **Shifts**: Mon-Thur between 8am-9pm, Fri 8am - 6pm 1 Saturday a month · Nuffield Health Gym Membership · Access to ...
-
Customer Service Advisor
1 week ago
Search Consultancy Glasgow, United KingdomUK Customer Service advisor role · The company · You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service ...
-
Customer Service Advisor
1 day ago
Huntress Glasgow, United Kingdom**Customer Service Advisor's Needed ASAP inCentral Glasgow** · **£18,000 + £4,800 Bonus** · **Temp to Perm role after 12 weeks** · **Start Immediately** · Our client is now looking to expand their team even further with a **Customer Service Advisor** who can provide an exceptiona ...
-
Customer Service Advisor
12 hours ago
Search Consultancy Glasgow, United KingdomUK Customer Service advisor role · The company · You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the subscription service ...
-
Senior Service Advisor
1 week ago
Pendragon Glasgow, United Kingdom**Senior Service Advisor** · **Stratstone Mercedes-Benz of Glasgow** · **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales servi ...
-
Customer Service Advisor
4 days ago
Search Consultancy Glasgow, United KingdomUK Customer Service advisor role · The company - Indigo light house · You will be joining a company that specialises in the provision of fully digitised subscription services for their clients. The company provides a full end-to-end service for their clients from implementing the ...
Service Advisor - Glasgow, United Kingdom - Pentagon Motor Group
Description
Job Introduction
Pentagon Motor Group have an amazing new opportunity for a Service Consultant to join their highly successful multi franchise Glasgow LCV team.
If you . . .
Then this may be the opportunity for you
Have you heard about our benefits?
When you join Pentagon, from Day 1 you'll have access to a comprehensive benefits package including:
We pride ourselves on offering exceptional training and development opportunities along with realistic career paths for each member of our Team.
What will you be doing?
As a Service Consultant with the Pentagon Motor Group, you will be the first point of contact for customers and as such, you'll be an important ambassador for the Group.
Responsibilities of the role include:
The working hours for this role are Week 1: Monday - Friday, 07:30am - 16:30pm and Week 2: Monday to Friday, 08:30am - 17:30pm.
Who are we looking for?
You will need to have:
Previous experience working within a Motor Trade Aftersales setting and experience using the Kerridge system would be a great advantage for this role.