- Active staff are also entitled to residential and duty standard class travel on all of the above services
- Defined Benefit Pension Plan
- Arriva Village- access to online benefits and discounts
- Cycle to Work Scheme
- Employee Assistance Plan
- Health Shield - Health Shield provides an affordable healthcare cash plan offering a wide variety of benefits including dental, optical, and physiotherapy
- Eye Care - You're entitled to free eye tests and if you need glasses for computer use we will pay up to £80.We offer 25 days annual leave as well as statutory holidays
- Flexible working
- Support - Peer Support, Samaritans, and Railway Chaplains
-
Import Administrator/Customer Support
2 weeks ago
JAC Recruitment UK London, United Kingdom日系高級食材販売スタートアップ会社にて輸入アドミン兼カスタマーサポートを募集しています。 · 【Position】 · 輸入アドミン・カスタマーサポート · 【給与】 · £30K- · 【ロケーション】 · 西ロンドン 週5日オフィス勤務 【仕事内容】 · ・顧客からの電話、問い合わせ対応 · ・セールスオーダーの入力、編集 · ・請求書発行 · ・発注から納品までの輸入プロセスの調整、管理 · ・税関、食品安全基準、その他の政府規制を含むすべての輸入規制遵守、リサーチ · ・船荷証券、原産地証明書などの輸入書類の作成と処理。 · ・クライアントリス ...
-
Support Administrator
2 weeks ago
NL Recruitment London, United KingdomSupport Administrator, a part-time (18 hours a week) temporary opportunity, joining a health charity based in London. Offering remote working. · Do you have excellent Administration, Communication and CRM/Database skills? Are you able to start immediately and looking to work 18 h ...
-
Support Administrator
3 weeks ago
Strive Training London, United Kingdom**Location**:Hackney · **Working days & hours**:Mondays, Wednesdays and Fridays (9.00am-5.30pm) · **Salary**:£23,000 (pro rata) · **If you are passionate about education, have excellent interpersonal and administration skills, and have the ability to work in a fast-paced environm ...
-
IT Administrator/support
1 week ago
Howells Solutions London, United Kingdom**IT Administrator · East London · £18K - £20K per annum (temp to perm)** · A position has become available for an administrator to support and work with a busy Service Desk as part of a small internal IT department. · The Service Desk deal with a wide variety of issues across mu ...
-
Administration Support
3 weeks ago
Akton Recruitment London, United Kingdom**Administration Support** · **Royal Borough Of Greenwich** · **£19/hr** · A new opportunity has opened up in the Joint Emergency Team as we are now expanding due to overseeing a pioneering initiative to create a Virtual Ward in the community. This will ensure patients can have a ...
-
Support Administrator
2 weeks ago
Signature Recruitment Ltd London, United KingdomAre you confident in customer service? Are you a tech savvy individual who can think on their feet to solve any problem? Signature Recruitment have an exciting opportunity to join our client a professional medical association based in London, as a Support Administrator. This posi ...
-
Support Administrator
2 weeks ago
Griffins London, United Kingdom**Job title**:Support Administrator · **Reporting to**:Administration/ HR Manager · **Team**:Administration/ HR Team · **Location**:Hybrid with London base (WC1H). Minimum of 2 to 3 days in the office per week. · **Tenure**:Full time, permanent to start ASAP · **Job purpose**: · ...
-
Support Administrator
2 weeks ago
Signature Recruitment Ltd London, United KingdomAre you confident in customer service? Are you a tech savvy individual who can think on their feet to solve any problem? Signature Recruitment have an exciting opportunity to join our client a professional medical association based in London, as a Support Administrator. This posi ...
-
Administration Support
2 weeks ago
Lewisham and Greenwich NHS Trust London, United KingdomWe are looking for someone who can work both unsupervised and as a team member. The purpose of this role is to provide administrative and typing support to our clinicians and their teams. · The post holder will be required to have a flexible approach to work, act in a professiona ...
-
Support Administrator
3 weeks ago
NL Recruitment London, United KingdomSupport Administrator, a part-time (18 hours a week) temporary opportunity, joining a health charity based in London. Offering remote working. · Do you have excellent Administration, Communication and CRM/Database skills? Are you able to start immediately and looking to work 18 h ...
-
Administration Support
1 week ago
Novax Recruitment London, United Kingdom**Administration Support** · **Greenwich** · **Contract** · **£15 P.H** · We are currently looking for an individual to work in the Joint Emergency Team as we are now expanding due to overseeing a pioneering initiative to create a Virtual Ward in the community. · This will ensure ...
-
Administrative Support
1 week ago
Department for Business and Trade London, United Kingdom**Details**: · **Reference number**: · **Salary**: · - £27,329 - £33,018- National: £27,329 - £29,204 London: £31,185 - £33,018- A Civil Service Pension with an average employer contribution of 27%**Job grade**: · - Executive Officer**Contract type**: · - Fixed term · - Loan · - ...
-
Administrative Support
3 weeks ago
Healthcare Central London London, United KingdomJob Title: Admin Support · **Salary**: £28,837 per annum pro rate 6months FTC · Hours: 14 hours per week · **Overview**: · Healthcare Central London (HCL) is a Federation of 32 General Practices in the borough of Westminster, HCL provides Community and Primary Care services to mo ...
-
Support Administrator
1 week ago
Signature Recruitment London, United KingdomAre you confident in customer service? Are you a tech savvy individual who can think on their feet to solve any problem? Signature Recruitment have an exciting opportunity to join our client a professional medical association based in London, as a SupportAdministrator. This posit ...
-
Administrative Support
3 weeks ago
Cpl Life Sciences London, United Kingdom**Role**:Administrative Support · **Duration**:9 Month Contract · **Location**:Remote · **Rate**:£134 per day · **Required skills** · - Excellent communication skills. · - English reading and writing is required. · - Strong MS Office skills including intermediate to advanced prof ...
-
Administrative Support
2 weeks ago
Cpl Life Sciences London, United Kingdom**Reference Number**: JO · Administrative Support · **Rate**: Negotiable · **Job Type**: Contract · **Location**: London City · Administrative Support · 9 month contract - Hybrid · Up to £103 per day · Do you want to be a part of a Global, Multi-national online retailer? · **Req ...
-
Administrative Support
2 weeks ago
Parkside Office Professional London, United KingdomOur global client is looking for an experienced Administrative Support Assistant. · **Key responsibilities** · - Preparing reports. · - Maintaining appropriate filing systems. · - Assist in the preparation of regularly scheduled reports/Dashboards on Salesforce and Microsoft exce ...
-
Administrative Support
2 weeks ago
St George's Healthcare NHS Foundation Trust London, United KingdomThe post holder will be required to work under own initiative to provide comprehensive and effective support to the Integrated Falls & Bone Health Service, a multi-disciplinary team, in order to support clinical service delivery and improve patient outcomes. working as part of a ...
-
Administrative Support
3 weeks ago
Office Angels London, United KingdomAdministrative Assistant responsibilities preparing reports, and maintaining appropriate filing systems. Excellent oral and written communication skills and be able to organise their work using tools, like MS Office ( MS Word, Excel, PowerPoint presentationetc). · Assist in the p ...
-
Administrative Support
3 weeks ago
Cpl Life Sciences London, United Kingdom**Admin Support** · **Remote Role - 9 month contract** · **up to £130 per day** · A global shipping company are seeking a Admin to join their Business Operations Team, · **The role**: · - This is a role which requires good communication skills, customer service and the ability to ...
Client and Adviser Support Administrator - United Kingdom - Arriva UK Trains Limited
Description
Apply locations Banbury ICC time type Full time posted on Posted 2 Days Ago job requisition id JR027773 Chiltern RailwaysChiltern Railways is part of the Arriva Group, one of the leading providers of passenger transport in Europe. Arriva employs more than 60,000 people and delivers over 2 billion passenger journeys across 14 European countries each year. Chiltern Railways operates commuter/regional rail passenger services from its Central London terminus at London Marylebone along the M40 corridor to destinations in Buckinghamshire, Oxfordshire and Warwickshire, as well as long-distance services to the West Midlands
This is a pivotal role providing a link from the customer to Chiltern Railways, ensuring all customer correspondence is handled within the prescribed timescales including email, whitemail, and social media communication channels (X, Facebook, Live Chat and WhatsApp).
to investigate the causes of complaint and advise on measures which will contribute to improved customer satisfaction.This role will require flexibility to work shifts between 07:00am and 10:00pm
To deal effectively and efficiently with customer complaints and enquiries, responding to telephone calls, written correspondence, emails, Live chat and social media posts.
Provide excellent proactive and reactive information on social media during service disruption and work cross functionally with other teams to give the best information to our customersTo assist the Contact Centre Manager with the production of statistical data, as required.
Able to work shifts including early starts, evenings and weekends
A* - B GCSE Grade English or equivalent qualification – strong written English required
At Chiltern , we work in an environment where diversity is essential, inclusion is our culture, and each person knows they belong and matter.
We offer a competitive salary and benefits package, a culture of respect, challenge and innovation – with excellent opportunities for growth and development.
All active staff and their eligible partners/dependents are entitled to free standard class leisure travel on Chiltern Railways, Cross Country, Arriva Rail London, Grand Central and NEXUSOur story began in 1938 when the Cowie family opened a second-hand motorcycle shop in Sunderland, UK.
Today, we are a major passenger transport partner providing high quality transport services to millions of people across the UK and Europe every day.
We manage a diversified portfolio of passenger transport services and contracts across the UK and mainland Europe, holding leading market positions in many markets across the countries we operate in.
Our dedicated colleagues are across 10 countries and help bililions of customers each year.Alternatively, you can register for an account by choosing 'Sign In'at the top of the page, which will allow you to receive email notifications for new job listings that align with your interests.
#