- Providing customer service at reception, welcoming customers and providing a good first impression
- Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informed
- Collecting rent from customers and monitoring the debtor list
- Ensuring compliance checks are completed in line with legislation and policy
- Supervising a team of General Assistants, providing guidance, support and promoting the development of staff
- Developing and maintaining excellent relationships with internal and external customers
- Experience in a similar role in a customer service background is essential
- Level 3 qualification or equivalent in business administration or customer service is desirable
- Excellent communication and customer service skills
- Previous experience with managing staff with the ability to lead, motivate and mentor, and provide clear guidance
- Proven experience completing administrative tasks with the ability to problem solve
- Proficient user of Microsoft Office applications including Word, Excel and Outlook
- 25 days leave rising to a maximum of 30 days (plus public holidays)
- A pension scheme with employer contributions from Sanctuary
- Life Assurance
- Employee Advice Service including counselling
- Cycle to Work scheme
- Voluntary health plans
- Employee discounts
- Wellbeing support and tools
- Employee recognition scheme
-
Diary and Accommodation Manager
6 days ago
Reed Business Support London, United KingdomBased in East London and reporting into the Senior Sales & Marketing Manager, the Diary & Accommodation Manager takes ownership over the management of all internal enquiries, academic lets as well as taking a key role in the planning and management of SummerSchool Business. · The ...
-
Student Accommodation Buildings Manager
1 week ago
Page Personnel Property & Construction London, United KingdomAn exciting opportunity to lead the FM operations of a top London University · - Competitive Salary with Great benefits · **Client Details** · Our client are an established higher education provider in Ealing West London, where you will have the option to work from home 2 days pe ...
-
Students Accommodation Managing Assistant
1 week ago
CCUK Education Ltd London, United Kingdom**CCUK EDUCATION LTD.** · Location: East London, SE8 5EN · **About the company** · **About the role** · - Supporting the Tenancy, Lettings and Property Management departments · - Communicating with international students to solve any property issues · - providing information and ...
-
Accommodation Manager
1 week ago
Reed NHS Ascot, United Kingdom**Reed Talent Solutions**are currently working with an Ascot based NHS Trust to recruit an Accomodation Manager on a permanent basis. · **Role Information** · - Salary: £33,706 - £40,588 (pro-rata) · - Hybrid working available · - Permanent · **More about the role** · The post-ho ...
-
Temporary Accommodation Manager
6 days ago
EllisKnight International Recruitment Greenwich, United Kingdom**Temporary Accommodation Manager** · We are looking for a temporary accommodation manager, to provide cover at our Greenwich site. · This is a 61 bed site and you will be mostly working alone, with a maintenance operative on site only 2 days per week. We are seeking someone with ...
-
Deputy Accommodation Manager
1 week ago
Service Care Solutions - Housing Chertsey, United Kingdom**Job Title: Deputy Accommodation Manager** · **Company: Optivo Housing Association** · **Type: Temp to perm** · **Hours: 36, Mon - Fri, 8:30am - 16:30pm** · **Location: St Peter's Hospital, Chertsey KT16 0RJ** · **Purpose of the Job** · I am representing a client based in Cherts ...
-
Student Accommodation Manager
2 weeks ago
CATS Global Schools United KingdomDo you have a background in summer schools, boarding schools, or universities, dealing with student accommodation and welfare? · Working in one of our 7 centres, as a Welfare & Accommodation Manager is a great opportunity to extend your management skills and hone your ability to ...
-
Assistant Accommodation Manager
1 week ago
Sanctuary Students London, United KingdomThe role of Assistant Accommodation Managerwill include: Providing customer service at reception, welcoming customers and providing a good first impression · Reporting maintenance issues and liaising with relevant individuals to ensure repairs are completed and residents informe ...
-
Deputy Accommodation Manager
3 days ago
YMCA Trinity Group United KingdomYMCA Trinity Group – Accommodation 'Inspiring communities, transforming young lives' · Permanent Vacancy Deputy Accommodation Manager - Maternity Cover · Job Ref QAH-DAM-0424 · Location · YMCA Trinity Group, Queen Anne House, Gonville Place, Cambridge CB1 1ND · About us · ...
-
Accommodation Manager Part-time
6 days ago
EllisKnight International Recruitment Greenwich, United Kingdom Part time**Accommodation Manager** · We have an amazing new opportunity to work for a luxury student accommodation provider at their 61 bed property in Greenwich. · This is a part time role, working 10am - 3pm, Monday - Friday. · You will be responsible for the following duties: · - Ensur ...
-
Marketing Manager Student Accommodation
4 days ago
Oyster London, United KingdomJob Description · Are you a dynamic marketer with a passion for student accommodation? We are seeking a Marketing Manager to join an amazing team you will create impactful marketing strategies for our clients student accommodation properties. · Our client is a leading owner-opera ...
-
Temporary Accommodation Procurement Manager
6 days ago
4Recruitment Services London, United KingdomTemporary Accommodation Procurement Manager · 29 Per Hour. · Full Time (36 hours per week) · To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, overseeing the procurement a ...
-
Accommodation & Procurement Team Manager
20 hours ago
AKTON Resourcing Ltd England, United Kingdom Part timeTemporary Accommodation & Procurement Team Manager Woolwich · Part Time Role Hours Per Week · I am recruiting for a local authority who is looking for someone to be responsible for the overall management of staff in the Temporary Accommodation and Procurement Team, directly sup ...
-
People Logistics Accommodation Manager
1 week ago
Mace London, United Kingdom Full timeMace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria below, please apply as you may still be the best candidate for this role or another role within our organisation. We are also open to discus ...
-
Temporary Accommodation Procurement Manager
2 weeks ago
4Recruitment Services London, United KingdomTemporary Accommodation Procurement Manager · Salary: £28.29 Per Hour. · Full Time (36 hours per week) · Role Purpose · To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, ...
-
Temporary Accommodation Procurement Manager
2 days ago
4Recruitment Services London, United KingdomTemporary Accommodation Procurement Manager · Salary: £28.29 Per Hour. · Full Time (36 hours per week) · Role Purpose · To manage the operation of the procurement and temporary accommodation teams, to deliver a good supply of suitable, well maintained temporary accommodation, ove ...
-
Accommodation and Campus Life Manager
1 week ago
Goldsmiths, University of London London, United Kingdom PermanentThe Accommodation and Campus Life Manager is responsible for managing the Campus Support out-of-hours pastoral service for students at Goldsmiths, University of London, and for the student experience in our accommodation through the Residence Life programme. · Through collaborati ...
-
Accommodation & Procurement Team Manager
2 days ago
Service Care Solutions Ltd England, United KingdomTemporary Accommodation & Procurement Service Manager · 5 Hours a Week - 2 Days in Office, 1 WFH · Initially Office Based whilst Training · We are seeking a Housing Services Manager to oversee a Temporary Accommodation and Procurement Team. You will be responsible for managing ...
-
Royal Borough of Greenwich London, United Kingdom Part timeAre you a professional manager seeking a varied and interesting part - time management position responsible managing and delivering our temporary accommodation and private sector provision? · If so, the Royal Borough of Greenwich would welcome your application for a permanent · p ...
-
Marketing Manager Student Accommodation
3 days ago
Oyster London, United KingdomAre you a dynamic marketer with a passion for student accommodation? We are seeking a Marketing Manager to join an amazing team you will create impactful marketing strategies for our clients student accommodation properties. · Our client is a leading owner-operator of student ac ...
Assistant Accommodation Manager - London, United Kingdom - Sanctuary Group
Description
Sanctuary Students provide safe and secure accommodation to thousands of students around the country. We believe that our strength lies in our dedicated staff who help students with their everyday needs.
Assistant Accommodation Manager
Dinwiddy House, London, N1
£25,833 rising to £27,192 per annum after 12 months, subject to satisfactory performance
35 hours per week
The Assistant Accommodation Manager will join our friendly team at Dinwiddy House in London. You will ensure exceptional customer service is consistently delivered and will assist staff with any escalations that may arise, whilst also maintaining a Health and Safety compliant environment. You will work in a challenging, fun and rewarding environment which will offer the opportunity for training and further development.
The role of Assistant Accommodation Manager will include:
Skills and experiences:
Why work for us?
Sanctuary Students manages accommodation for over 11,500 students across England and Scotland. We work in partnership with universities to provide cost-effective facilities management and support services, as well as providing specifically designed and purpose built accommodation direct to students across the UK. We offer a range of accommodation from shared flats to self-contained apartments in some of the biggest university towns and cities in the UK, including London, Manchester, Liverpool and Glasgow.
Our Benefits
As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:
Closing Date: 12 May 2024
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.
Building Equality and Diversity
Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
Sanctuary Students is a subsidiary of Sanctuary Housing Association, an exempt charity.