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Operational Support Officer - Pucklechurch, United Kingdom - Serco
Description
Job title: Operational Support Officer
Location: HMP Ashfield, Bristol
Salary: £, per annum, plus Serco benefits
Working hours: Full-Time, hours per week / We are also offering Part Time hours if required.
As the Operational Support Officer your key accountabilities will include:
• To report directly to the nominated Custodial Operations Manager and carry out the duties detailed by them.
• To work in the control room, monitoring CCTV and radio systems, alerting staff when alarms are raised and completing all necessary paperwork.
• Carrying out routine net test calls and cell call checks.
• To work in the Gatehouse area, giving access to both visitors and staff, including searching of vehicles and staff when required to do so.
• To assist with the escorting of vehicles around the establishment.
• To allocate BWVC and be responsible for the equipment.
• To assist in the Command suite if required to do so.
• To be involved in Exercises and contingency planning.
• Any other OSO related duties.
What you need to do the job
Qualifications
Minimum GCSE Maths & English grade C or above or equivalent. Good knowledge of IT Skills.
Desirable Knowledge of Security procedures. IT literate with a good understanding of Microsoft Office applications. Good communication skills with external agencies.
Experience
Skills and Abilities
Why Serco?
Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services.
A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find.
Great people: You'll find yourself working with a variety of highly motivated, supportive and experienced colleagues, where no two days are the same.
What we offer