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    Night Coordinator - United Kingdom - The Estée Lauder Companies Inc.

    The Estée Lauder Companies Inc.
    The Estée Lauder Companies Inc. United Kingdom

    Found in: Jooble UK O C2 - 4 days ago

    Default job background
    Description
    To lead and guide Team Managers and Education Ambassador to achieve overall sales targets and Counter goals and to managerAirport business objectives through:


    • Effectively tracking and monitoring weekly/ monthly sales results by Terminal vs Target and previous year's sales.
    • Total Stock Management , MDQ levels and VM standards, with the support of the SEE and FVM.

    Retail Sales:

    Review of retail targets:

    Retail targets agreed with SEE, cascaded to each Team Managers on a monthly basis for Team Manager to break down.

    Corporate Airport Co-ordinator to ensure Team Manager effective break down of targets by week based on business performance.

    Analyse performance of business:

    Building Relationships:

    Build a close relationship and work partnership with the in-store category managers and airport team to provide trends, insights and critical business information so it can be cascaded to the SEE/ASOM.

    Work closely withrecognised agencies, to build relationships to ensure the highest quality of staff possible.

    Support the TM and Advisors where required with event planning, and local incentives to ensure the overall goal is achieved.


    Promotions:
    Responsible for arranging staffing, monitoring of sales vs targets, Visual Merchandising in line with guidelines), training/coaching, implementation and evaluation of business for all promotions.
    Hygiene standards must be adhered to as directed.

    Work closely with SEE to recruit TM & Advisors team to ensure sufficient coverage of each account in accordance with the agreed Headcount per terminal.

    Coach, motivate and Evaluate team performance: Lead by example spending 1-2 days per week on counter and offer on the spot coaching and constructive feedback as well as praise and recognition when observed.

    Retail Sales (maintain accurate records and share with SEE)

    • Average Unit Sales/ IPT
    • On counter activity (implementation of marketing programmes to achieve objectives)
    • Liaise with SEE on staffing and address any specific training needs indicated by the above

    HR Management:
    Effectively manage initial HR issues as directed by Retail HR with guidance from the SEE.

    Grooming:
    Ensure Brand Grooming Standards are maintained at all times.
    Act as a true brand ambassador in terms of personal grooming at all times.

    Ensure all TM/ELC Advisors receive regular training: Work with Field Education Executive to effectively induct and train new and existing employees.

    Align with the Education team on key focuses and support with product knowledge/ service training for all TM/ELC Advisors.

    CAC to assess with TM the implementation and follow up of trainings and to ensure a consistent level of service across the airport.

    Analise and update retail sales tracking weekly


    Staff Scheduling:
    Review TM's Terminal Rotas ensuring Zoning FTE reflects RS % and business needs. Ensure correct holiday booking procedures are completed.
    Proven retail management/assistant retail management experience preferably within cosmetics
    Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
    Previous retail operations experience including inventory and facilities management and cash reconciliation
    Experience of creating and executing in-store events
    Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
    Previous experience with retail point-of-sale software
    Proficient in Microsoft office applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

    Job:
    Retail - Store


    Schedule:
    Full-time


    Shift:
    Variable

    We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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