Jobs
>
Lapworth

    Leadership Support Assistant/client Assistant - Lapworth, Warwickshire, United Kingdom - DiSRUPT Recruitment Agency | Certified B Corp

    DiSRUPT Recruitment Agency | Certified B Corp
    DiSRUPT Recruitment Agency | Certified B Corp Lapworth, Warwickshire, United Kingdom

    2 weeks ago

    Default job background
    Description
    Customer Support Assistant


    Team:
    Customer Support


    Location:
    Office based - Lapworth (Head Office)

    Reports to:
    Technical Director

    Contract:
    Permanent, Monday to Friday, 09:00-17:30

    Our client provides activity monitoring technology and services aimed at assisting individuals in living independently and safely at home.

    They work closely with approximately 70% of local authorities across the UK, aiding in care assessments and delivering long-term sensor technology to facilitate effective support when required.

    The Customer Support Assistant role entails delivering first-line technical support to customers. Handling telephone and email inquiries, the candidate will also be responsible for producing chart summary reports with appropriate training.

    Main Responsibilities and Duties:
    Provide excellent service and support through our customer helpline, addressing technical queries and troubleshooting effectively.

    Develop competency in understanding and discussing charts and systems with customers.

    Assist in system maintenance, conducting daily checks and coordinating with customers and internal teams.

    Generate chart summary reports and communicate findings to customers.

    Follow up on inquiries and coordinate parts dispatch as necessary.

    Maintain high standards of customer service and administrative processes, ensuring timely action and accurate record-keeping within our quality framework.

    Perform additional administrative tasks to support business operations, growth, and quality delivery.


    Skills and Qualifications:
    Exceptional verbal and written communication skills.

    Friendly and efficient telephone manner.

    Experience in customer service roles, with a passion for delivering exceptional customer experiences.

    Background in operational, sales support, administration, or technical fields preferred

    Strong problem-solving and multitasking abilities.

    Proficient IT skills.

    Detail-oriented and well-organized.

    A team player with a proactive attitude and the ability to work independently.

    Dedication to operational excellence.

    Interest in technology.

    Must have daily access to a vehicle, as there are no public transport links in the area.

    Subject to successful completion of Enhanced DBS and PVG checks


  • LINNAEUS VETERINARY LIMITED Solihull, United Kingdom

    **Location**: · 608 Warwick Road, Solihull · Hours: · Full time · Practice: · 608 Vet Practice Solihull · In the Client Care part of your role, you are the main point of contact for clients by telephone and in person whilst supporting the clinical team of vets and nurses. · Exper ...

  • Medivet Group Ltd

    Client Care Assistant

    13 hours ago


    Medivet Group Ltd Leamington Spa, United Kingdom

    **The role** · We believe in exceptional care for both our patients and client. · We are seeking a Veterinary Receptionist (Client Care Assistant) to join our practice. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants. · As a Client C ...


  • Wright Hassall Leamington Spa, United Kingdom

    Job Advert · The purpose of the role is to provide support services to the Debt Recovery department both verbally and in writing then communicating where necessary with our clients. The role is a core function within our Debt Recovery Team, providing client care proactively consi ...


  • Wright Hassall LLP Leamington Spa, United Kingdom

    Wright Hassall LLP · Full time · Permanent · - The purpose of the role is to provide support services to the Debt Recovery department both verbally and in writing then communicating where necessary with our clients. The role is a core function within our Debt Recovery Team, provi ...


  • Time etc Limited Birmingham, United Kingdom

    **Client Happiness Assistant** · **Company based in Birmingham** · **Flexible working - 1 day in the office and 4 days from home** · **£19,000-£22,000 a year, depending on experience. Clear goals and very regular pay reviews.** · **ABOUT US** · Founded in 2007 we've provided more ...


  • Bell Cornwall Recruitment Birmingham, United Kingdom

    **Client Research Assistant** · £28,000 · Birmingham · BCR/RK/10448 · **Do you have a keen interest in client engagement and market research?** · **Do you have a good understanding of the legal field? If so, read on** · Bell Cornwall Recruitment have teamed up with an internation ...


  • Medivet Group Ltd Birmingham, United Kingdom

    **The role** · We believe in exceptional care for both our patients and client. · We are seeking a Veterinary Receptionist (Client Care Assistant) to join our practice. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants. · As a Client C ...


  • Medivet Group Ltd Coventry, United Kingdom

    **Remuneration** · National Minimum Wage · **The Opportunity** · We are seeking a part time Client Care Assistant to join our Bell Green, Coventry practice for 20 hours a week. · This role will be supporting a team of Veterinary Surgeons, Nurses, and Patient Care Assistants. · We ...


  • Time etc Limited Birmingham, United Kingdom

    **Client Happiness Assistant** · **Company based in Birmingham -** · **Flexible working - 1 day in the office and 4 days from home** · **£22,325 a year, depending on experience. Clear goals and very regular pay reviews.** · **ABOUT US** · We are proud to be a **Certified Great Pl ...


  • Mazars Birmingham, United Kingdom

    Our Business Services team is a collective of creative, strategic, forward-thinking business enablers. Together the People & Culture, Marketing & Communications, IT, Operations, Finance and Quality & Risk Management teams make it their mission to ensure Mazars has the right tools ...


  • Medivet Group Ltd Bedworth, United Kingdom

    **The role** · We believe in exceptional care for both our patients and client. · We are seeking a Veterinary Receptionist (Client Care Assistant) to join our practice. This role will be supporting a team of Veterinary Surgeons, Nurses and Patient Care Assistants. · As a Client C ...


  • Clayton Legal Gaydon, United Kingdom

    **Join this team as a Private Client Assistant - Unlock your potential in Wellesbourne, Warwickshire** · **Benefits**: · - Competitive Salary: £25,000 per annum · - Full-time Position: 35 hours per week · - Supportive Work Environment · - Opportunity for Growth and Development · ...


  • Higgs LLP Brierley Hill, United Kingdom

    **Job title** · Client Onboarding Assistant · **Department** · Standards & Ethics · **About Higgs** · Our vision is to be the independent regional law firm of choice, recognised for having a positive long-term impact upon its people, its clients, its business partners and its com ...


  • DiSRUPT Agency Lapworth, United Kingdom

    **Customer Support Assistant** · Team: Customer Support · Location: Office based - Lapworth (Head Office) · Reports to: Technical Director · Contract: Permanent, Monday to Friday, 09:00-17:30 · Our client provides activity monitoring technology and services aimed at assisting ind ...

  • THE RECRUITMENT DUO

    Accounts Assistant

    6 days ago


    THE RECRUITMENT DUO Henley-in-Arden, United Kingdom

    **Role: Accounts Assistant** · **Contract: Permanent** · **Salary: £22 - 25,000 depending on experience** · **Location: Henley-In-Arden Warwickshire B95** · **Hours: Monday to Friday 9am until 5.30pm** · Role and responsibilities: · - As an Accounts Assistant you will be working ...


  • Unitemps Henley in Arden, United Kingdom

    Unitemps are working with a small organisation based in Wootton Wawen who are looking to recruit an Administration Assistant to support with administrative work across the business. This is a hybrid working role, with the potential for temp to perm for the right person. · **Dutie ...

  • MHA

    Kitchen Assistant

    4 days ago


    MHA Henley in Arden, United Kingdom

    **Job reference** · REQ019249 · **Kitchen Assistant based at Cedar Lodge, Bearley Cross**: · **Job description** · **Available Hours**: · **Permanent - Part Time - 36 hours per week** · - As part of a dedicated team, you'll help prepare and serve meals for residents. · - Basic co ...


  • Service Care Solutions - Criminal Justice Knowle, United Kingdom

    Service Care Solutions are seeking an experienced Healthcare Assistant/Support Worker to work within a forensic mental health wards in Fareham, Hampshire. · This role is based in a NHS service for patients who are suffering with mental health disorders and have been detained unde ...


  • LHH Recruitment Solutions Warwick, United Kingdom

    Private Client Legal Assistant. · Fantastic opportunity for someone who wants to develop their skills in wills and probate law. Could suit someone with pre existing paralegal/ legal assistant experience or someone with legal qualifications who is seeking a first opportunity in la ...


  • Warwickshire Police Stratford, United Kingdom

    Role type- Police Staff- Contract Type- Fixed Term Contract- Department- Professional Standards Department- Location- Stratford- Is this a Politically Restricted role?- No- Grade/scale- OFFSCALE- Grade/scale- £21,432-£22,677- Please note, if this is a paid role and the role is pa ...