- Management of the groups proprty portfolio allongside the property managers
- Monitor and manage the financial performance of the portfolio, identify income ancillary opportunities
- Responsible for the governance and standard of the portfolio including maintenance works and certification
- Monitor sub-agent performance against SLA's
- Monitor contractor performance against SLA's
- Provide support for the property managers and relationship managers
- Completion of portfolio performance and monthly board reports
- Liaise with UK and Hong Kong based staff
- To further develop and maintain excellent tenant relationships, ensuring that they receive the highest standards of service in relation to their needs and attend tenant meetings as applicable
- Liaise with local authorities and utlity providers where necessary
- Attending and hosting management meetings, taking minutes and circulating for action
- Ensuring key management controls are upheld
- Management and distribution of the Property Management inbox
- Filter and facilitate maintenance requests as appropriate
- Database and CRM management and reporting
- Implementing and managing the arrears process
- Identify and report areas of risk to include arreras, maintenance requests and other key risks associated with renting
- Proatively identify and implement systems or process improvements
- ARLA Propertymark Level 3
- IT literate together with a working knowledge on Outlook and Excel
- Ability to work within a team and on own initative within a pressurised environment
- Demonstrating a proactive and positive attitude
- Upholds and demonstrates highest level of customer service
- Competitive salary
- Holiday allowance
- Pension contributions
- Healthcare
- Regular company social events
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Senior Property Manager - Manchester, United Kingdom - PropSource Consulting
Description
My client is a residential developer based in Manchester City Centre, who are looking for a Senior Property Manager to strengthen their existing team.
You will be working on the rapidly growing PRS and Co-living portiolio across the North-West, delivering an exceptional standard of customer service to both landlords and their tenants.
Key Responsibilities